Facilities Services Officer
Facilities Services Officer

Facilities Services Officer

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join us as a Facilities Services Officer, ensuring smooth operations and support for our community.
  • Company: Nottinghamshire County Council is dedicated to safeguarding and promoting welfare for all.
  • Benefits: Enjoy a job share scheme, commitment to diversity, and a supportive work environment.
  • Why this job: Make a real impact in your community while working in a diverse and inclusive setting.
  • Qualifications: No specific experience required; just bring your enthusiasm and commitment to service.
  • Other info: We guarantee interviews for disabled applicants meeting essential criteria.

The predicted salary is between 28800 - 43200 £ per year.

Salary

£25,922 – £28,624 per annum

Type of vacancy

Permanent

Work pattern

Full Time

Hours per week

37

Work Base

Mansfield area

Working Arrangements

Office Based

Job Description / Person Specification

Facilities Services Officer JDPS.pdf – 112KB Opens in a new window

Competency Framework

Tier 7a

Number of posts

1

Interview date

TBC

Closing Date

10 April 2025 23:55

The Facilities Management Service is seeking a skilled and professional individual to support the management of the Mansfield area in Nottinghamshire. Principal tasks and accountabilities will include assisting the Account Manager in managing the performance of approximately 150 frontline employees and ensuring that over 50 individual sites/customers receive an effective Building Cleaning and Caretaking service. The post oversees a large and diverse customer base which includes Schools/Academies, Fire Stations, Depots, Libraries, and other Nottinghamshire County Council associated sites and offices.

Specific priority duties will therefore be:

  • The development, performance management, conduct, and first level absence management of designated frontline posts across the Newark area.
  • Assisting the Account Manager to recruit and maintain staffing levels through the mobilisation of mobile and cover staff operating within the Mansfield area.
  • Undertaking regular site inspections to ensure standards are maintained and required contract standards adhered to.
  • Working alongside the Account Manager to ensure all contracts across the Mansfield area remain financially viable throughout contract periods.
  • Meeting and advising customers at a variety of sites across the area to ensure effective quality service delivery methods and contract management (service level agreements, contracts, and specifications).
  • Covering for absent Building Cleaning and Caretaking posts when the service requires.

Skills, Experience, And Knowledge Required For This Post Include:

  • Experience in supervising within a facilities service contract management environment, ideally within Building Cleaning/Caretaking.
  • High levels of flexibility (unsociable hours working to suit service needs), customer care, and client management skills in a sales and trading service environment.
  • Experience of supervising both physical and human resources to ensure contract requirements are achieved and meet financial targets.
  • Experience of undertaking Building Cleaning/Caretaking roles.

For an informal discussion about this post, please contact: Stephen.kent@nottscc.gov.uk or Jackie.thorpe@nottscc.gov.uk

Appointment to this post is subject to a Disclosure and Barring Service check.

Disabled applicants who meet the essential shortlisting requirements will be guaranteed an interview. A job share scheme is available for all full-time posts: both permanent and temporary, unless otherwise stated. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and we expect all staff to share this commitment and undergo appropriate checks.

Nottinghamshire County Council strives to ensure that it goes beyond the requirements of the Equalities Act and prides itself on being accredited as a Disability Confident Leader Organisation.

Therefore, the County Council encourages applications from all, irrespective of gender, marital status, disability, race, religion, belief, pregnancy and maternity status, age, or sexual orientation.

Seniority level

  • Mid-Senior level

Employment type

  • Full-time

Job function

  • Other
  • Industries: Government Administration

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Facilities Services Officer employer: Nottinghamshire

Nottinghamshire County Council is an exceptional employer that prioritises inclusivity and employee welfare, making it a fantastic place for those seeking meaningful work in the public sector. With a strong commitment to professional development and a supportive work culture, employees can thrive in their roles while contributing to the community. The council's status as a Disability Confident Leader Organisation further highlights its dedication to creating a diverse workforce where everyone has the opportunity to succeed.
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Contact Detail:

Nottinghamshire Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Facilities Services Officer

✨Tip Number 1

Familiarise yourself with Nottinghamshire County Council's values and commitment to safeguarding. Understanding their mission will help you align your responses during interviews and demonstrate your enthusiasm for the role.

✨Tip Number 2

Network with current or former employees in similar roles. They can provide insights into the work culture and expectations, which can be invaluable when preparing for interviews.

✨Tip Number 3

Research common interview questions for facilities services positions. Practising your answers will help you feel more confident and articulate during the actual interview.

✨Tip Number 4

Be prepared to discuss your understanding of health and safety regulations relevant to facilities management. Showing that you are knowledgeable about these aspects will set you apart from other candidates.

We think you need these skills to ace Facilities Services Officer

Customer Service Skills
Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Teamwork
Health and Safety Awareness
Basic IT Skills
Organisational Skills
Adaptability
Conflict Resolution
Knowledge of Facilities Management
Understanding of Safeguarding Policies
Ability to Work Under Pressure

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Facilities Services Officer position. Tailor your application to highlight how your skills and experiences align with these expectations.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in facilities management or related fields. Use specific examples to demonstrate your competencies and how they relate to the role.

Show Commitment to Safeguarding: Since the role involves working with children and vulnerable adults, make sure to express your understanding of safeguarding principles and your commitment to promoting welfare in your application.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.

How to prepare for a job interview at Nottinghamshire

✨Understand the Role

Make sure you thoroughly read the job description for the Facilities Services Officer position. Familiarise yourself with the key responsibilities and competencies required, as this will help you tailor your answers to demonstrate how you meet these expectations.

✨Show Your Commitment to Safeguarding

Since the role involves working with children and vulnerable adults, be prepared to discuss your understanding of safeguarding practices. Highlight any relevant experience or training you have in this area to show that you take this responsibility seriously.

✨Emphasise Inclusivity

Nottinghamshire County Council values diversity and inclusivity. Be ready to share examples of how you have contributed to a diverse work environment or how you would support inclusivity in your role. This aligns with their commitment to the Equalities Act.

✨Prepare Questions

At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful questions about the team, the council's initiatives, or the job share scheme. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.

Facilities Services Officer
Nottinghamshire
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  • Facilities Services Officer

    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-09-18

  • N

    Nottinghamshire

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