At a Glance
- Tasks: Lead a team in delivering top-notch customer service at our busy Visitor Centre.
- Company: Join Nottinghamshire Wildlife Trust, a passionate conservation charity.
- Benefits: Flexible hours, supportive team, and the chance to make a difference.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
- Why this job: Be part of nature's recovery while gaining valuable experience in catering.
- Qualifications: Experience in catering and a friendly, proactive attitude are essential.
The predicted salary is between 11.7 - 14.3 £ per hour.
Are you passionate about customer service and working with others to achieve nature’s recovery? We are currently recruiting for a Shift Leader to join our Visitor Centre Team in delivering a high quality catering offer to conference delegates, members of the public and other visitors at our busy Idle Valley Nature Centre. We are looking for someone available to work on Sundays and Thursdays.
We are looking for someone with experience of working in a busy catering environment, providing a high level of customer service. You need to be hardworking and self-motivated with the ability and confidence to work independently. We expect all of our team to be warm, friendly and helpful with a ‘can-do’ attitude and a proactive approach to getting things done.
Knowledge of current food hygiene and environmental health legislation, knowledge of high quality food preparation and delivery, and the skill to supervise and motivate a team to deliver results are essential. You’ll have guidance and support from our manager and friendly colleagues, but we really want you to think on your feet and ‘put yourself in the customer’s shoes’.
About us: Nottinghamshire Wildlife Trust Trading Ltd is a fully owned subsidiary of Nottinghamshire Wildlife Trust. We are strong believers that it is our culture that makes it a special place to work and drives our huge successes. Our people are passionate and dedicated to making Nottinghamshire Wildlife Trust Trading the best that it can be. We are the county's leading conservation charity run by local people for the benefit of local wildlife, with nature reserves across the county - part of a UK network of 46 local Wildlife Trusts working to protect wildlife.
How to apply: To apply, please submit your CV and cover letter online via the link below. Alternatively, please drop off your CV and cover letter to one of our team members at Idle Valley Nature Centre café or e-mail them to HR@nottswt.co.uk. This post is subject to a Basic DBS Check.
Equal Opportunity: Nottinghamshire Wildlife Trust Trading Ltd is an equal opportunities employer that strives to be a diverse and inclusive environment in which everyone is valued. We welcome applications from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, or pregnancy and maternity. We recognise that our workforce needs to represent the communities and people we work with. We particularly encourage applications from underrepresented groups within Nottinghamshire Wildlife Trust, the wider charity and conservation sectors, such as people from Black and Ethnic Minority backgrounds and those who identify as LGBTQ+.
Disability: If you have any support requirements to make your application, please notify us at the earliest opportunity via HR@nottswt.co.uk so that appropriate reasonable adjustments can be made to our recruitment process. We are a Disability Confident employer. Applicants with a disability will be guaranteed an interview if they meet the essential criteria for the position.
Employment checks: We are committed to safeguarding our employees; safeguarding and promoting the welfare of children and adults at risk; and mitigating the risk to our business of financial and/or data fraud. Applicants must be willing to undergo pre-employment checks with past employers; Disclosure and Barring Service checks at the eligible level; right to work checks and driving licence checks (where applicable).
Employment of ex-offenders: This role is covered by the Rehabilitation of Offenders Act (1974) and successful applicants will be asked to declare any unspent criminal convictions.
Visitor Centre Shift Leader (Idle Valley, 10 hours per week) in Nottingham employer: Nottinghamshire Wildlife Trust
As a leading conservation organisation in Nottinghamshire, we pride ourselves on fostering a collaborative and supportive work environment where employees can thrive. Our commitment to employee growth is reflected in our ongoing training opportunities and the chance to engage with local communities, making a tangible impact on wildlife conservation. Join us to be part of a passionate team dedicated to restoring habitats and protecting water voles, all while enjoying the beautiful landscapes of Nottinghamshire.
Contact Details:
Nottinghamshire Wildlife Trust Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Visitor Centre Shift Leader (Idle Valley, 10 hours per week) in Nottingham
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Nottinghamshire Wildlife Trust and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Visitor Centre Shift Leader (Idle Valley, 10 hours per week) in Nottingham
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Nottinghamshire Wildlife Trust that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Nottinghamshire Wildlife Trust.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Nottinghamshire Wildlife Trust get a sense of who you are beyond your experience!
How to prepare for a job interview at Nottinghamshire Wildlife Trust
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Nottinghamshire Wildlife Trust and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.