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- Tasks: Provide clerical support, manage patient records, and coordinate appointments in a dynamic team environment.
- Company: Join Nottinghamshire Healthcare, a leading mental health and community Trust with over 11,000 dedicated colleagues.
- Benefits: Enjoy a supportive workplace with employee-led networks, health services, and a commitment to wellbeing.
- Why this job: Make a real difference in healthcare while developing your skills in a diverse and inclusive culture.
- Qualifications: No specific qualifications required; just a passion for helping others and a willingness to learn.
- Other info: Full-time position with opportunities for personal development and training.
The predicted salary is between 24000 - 36000 £ per year.
We are looking to recruit for 1 full time administration position based with the Crisis Access Line. This role requires the post holder to provide an efficient and comprehensive clerical and administrative service for the department. This includes maintaining patient related records/databases, making appointments and preparing correspondence.
You will work as part of a team providing clerical and administrative support. To carry out all aspects of clerical and administrative support. Maintain health care records including computerized systems and databases. Potential reception duties; including monitoring visitor attendance, dealing with telephone enquiries and incoming mail.
To receive and make internal and external telephone calls from staff, service users/patients, members of the public and external agencies ensuring that messages received are appropriately signposted and actioned. Type correspondence as required. Co-ordinating healthcare appointments for patients. Word process correspondence including letters, memos and typing reports. May be required to take notes/minutes at team meetings. Filing and photocopying, scan and attaching documents. To implement and maintain adequate filing and follow up systems. Transfer of individual and bulk files for archiving between locations. Input clinical data and maintain.
Identify health and safety practices that are appropriate to self and others. To participate in appropriate training courses and updated in accordance with mandatory requirements and undertake a personal development plan ‘My Annual Review’. Working as a team to provide cover for sickness and annual leave, as and when required. To undertake any other duties that would be a reasonable expectation of this role.
The health and wellbeing of our colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team. The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment.
For further details / informal visits contact: Name: Jade Sowe Job title: Clinical Lead Email address: Jade.sowe@nottshc.nhs.uk Sabrina Edwards - Clinical Lead Sabrina.Edwards@nottshc.nhs.uk
Clinical Admin Support - Access Line employer: Nottinghamshire Healthcare NHS Foundation Trust
Contact Detail:
Nottinghamshire Healthcare NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Admin Support - Access Line
✨Tip Number 1
Familiarise yourself with the specific administrative tasks mentioned in the job description, such as maintaining patient records and managing appointments. This will help you demonstrate your understanding of the role during any interviews.
✨Tip Number 2
Reach out to current or former employees of Nottinghamshire Healthcare NHS Foundation Trust through LinkedIn or professional networks. They can provide valuable insights into the company culture and expectations for the Clinical Admin Support role.
✨Tip Number 3
Prepare to discuss your experience with healthcare databases and administrative software. Highlight any relevant skills that align with the role's requirements, as this will show your readiness to hit the ground running.
✨Tip Number 4
Consider volunteering or gaining experience in a similar healthcare setting if you haven't already. This practical exposure can enhance your application and give you real-world examples to discuss in interviews.
We think you need these skills to ace Clinical Admin Support - Access Line
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration and clerical support. Emphasise any previous roles where you maintained records, managed appointments, or handled correspondence.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities mentioned in the job description. Mention your ability to work as part of a team and your experience with healthcare records and databases.
Highlight Communication Skills: Since the role involves dealing with telephone enquiries and internal communications, be sure to showcase your strong communication skills in both your CV and cover letter. Provide examples of how you've effectively communicated in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for this administrative role.
How to prepare for a job interview at Nottinghamshire Healthcare NHS Foundation Trust
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of the Clinical Admin Support position. Familiarise yourself with tasks like maintaining patient records, managing appointments, and handling correspondence. This will help you demonstrate your suitability for the role during the interview.
✨Showcase Your Teamwork Skills
Since this role involves working as part of a team, be prepared to discuss your previous experiences in collaborative environments. Highlight specific examples where you contributed to team success or supported colleagues, as this will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, such as dealing with difficult phone enquiries or managing multiple tasks simultaneously. Practising your responses to these scenarios can help you feel more confident and articulate during the interview.
✨Emphasise Your Attention to Detail
In administrative roles, attention to detail is crucial. Be ready to provide examples of how you've ensured accuracy in your work, whether it's through maintaining health care records or preparing correspondence. This will demonstrate your capability to manage important information effectively.
