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- Tasks: Provide top-notch admin support and manage data for Nottinghamshire Fire & Rescue Service.
- Company: Join a respected public service dedicated to community safety and inclusivity.
- Benefits: Enjoy flexible working, 26 days annual leave, health support, and a pension scheme.
- Why this job: Make a real difference in your community while developing your skills in a supportive environment.
- Qualifications: Proficient in Microsoft Office with strong communication and organisational skills required.
- Other info: Part-time role with flexible hours; must be authorised to work in the UK.
The predicted salary is between 21000 - 22000 £ per year.
Looking for a rewarding part-time role in a respected public service? Join Nottinghamshire Fire & Rescue Service as a Service Support Administrator and make a meaningful difference every day.
Beeston, NG9 2GQ
23.5 hours per week (Mondays, 7.4 hours)
Grade 3: £26,409 - £28,163 per annum (pro rota)
Please Note: Applicants must be authorised to work in the UK.
At Nottinghamshire Fire and Rescue Service (NFRS), we are committed to protecting communities and enhancing public safety through teamwork, professionalism, and innovation. With a focus on inclusive service, our administrative teams play a crucial role in supporting frontline operations. We are proud to be a Disability Confident employer and hold Gold status for our Armed Forces Covenant commitment.
The Role
As a Service Support Administrator, you will be at the heart of our Service Support Hub. This varied and rewarding role will see you delivering high-quality, customer-focused administrative support across NFRS departments and locations.
Key Responsibilities
- Manage Safe and Well processes via the CFRMIS database
- Provide front-of-house reception services for staff, partners, and visitors
- Handle internal/external enquiries (not emergency calls) professionally
- Coordinate meetings, arrange appointments, and support event planning
- Maintain and interrogate data systems to support reporting and analysis
- Perform general admin duties including minute-taking, document formatting, and diary management
- Support fire safety initiatives, training events, and inter-departmental communication
- Ensure compliance with Data Protection, FOIA, and the Core Code of Ethics
Why NFRS?
- Agile Working – We are very proud to offer employees the ability to mix office working with working from home to provide flexibility to help with your work-life balance.
- Flexibility – We are family-friendly and are open to considering different working patterns that help you provide a better service to our community while supporting your home life. We are also open to part-time working.
- Annual Leave - 26 days of annual leave, plus bank holidays and a Christmas concessionary day (pro-rata if part-time).
- Health and Wellbeing - As a Service, we provide a wide range of Health and Wellbeing support to all our employees, which includes a membership to Bupa and a dedicated Occupational Health team who are there to support you. Also, all employees receive free access to a gym.
- Blue Light Card enabling discounts on shopping and eating out.
- Development – You will have access to both formal and informal professional development opportunities, which will help you advance your career.
- Pension – Access to a public service defined benefit pension scheme.
Experience/Qualification
- Proficient in Microsoft Office applications and be able to use these to your advantage to enable an efficient and effective service.
- Recent experience in providing secretarial or administrative support.
- Strong communication skills, both written and verbal.
- Attention to detail and the ability to prioritise workloads to work to deadlines.
- Experience in maintaining diaries and coordinating meetings with both internal and external attendees.
- Knowledge of how to manage and maintain databases, as well as an understanding of data retrieval and input.
If you feel you have the skills and experience we are looking for and want to play an integral part in keeping Nottinghamshire communities safe, then we look forward to hearing from you.
How To Apply For The Role
If you have the skills and experience required for this position, click “apply” today, and you will be directed to the company website to submit an application form. You must be authorised to work in the UK. No agencies please.
Closing date: Sunday 29th June 2025
Interview date: Thursday 10th July 2025
Further Information
The successful post holder will be expected to work Mondays (7.4 hours), but there is flexibility on what days the remaining hours are worked.
We are proud to be an equal opportunity and ‘Disability Confident' employer, and we are committed to increasing the diversity of our workforce. We welcome applications from all parts of our communities and particularly those who are currently underrepresented in our workforce. We are also proud of being recognised as a ‘Gold' employer for our Armed Forces Covenant commitments.
NFRS is committed to the safeguarding and protection of children, young people and adults at risk of abuse and or neglect and operates a safer recruitment process. The successful candidate will be subject to a Standard Disclosure and Barring Service check and a Police Vetting check. Applicants must have had 3 years of continuous residency in the UK to be eligible for a Police Vetting check.
Other suitable skills and experience include Administrative Assistant, Receptionist, Team Administrator, Business Support Officer, Office Coordinator, Secretary, Data Administrator, PA (Personal Assistant), Executive Assistant, Records Officer.
Contact Detail:
Nottinghamshire Fire and Rescue Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Support Administrator
✨Tip Number 1
Familiarise yourself with the Nottinghamshire Fire & Rescue Service's mission and values. Understanding their commitment to community safety and teamwork will help you align your responses during interviews, showcasing how your personal values match theirs.
✨Tip Number 2
Highlight your experience with Microsoft Office applications, as proficiency in these tools is crucial for the role. Be prepared to discuss specific examples of how you've used these applications to improve efficiency in previous positions.
✨Tip Number 3
Prepare to demonstrate your strong communication skills by thinking of scenarios where you've effectively handled enquiries or coordinated meetings. This will show your ability to manage internal and external communications professionally.
✨Tip Number 4
Research the Safe and Well processes mentioned in the job description. Familiarising yourself with these procedures will not only prepare you for potential questions but also demonstrate your proactive approach and genuine interest in the role.
We think you need these skills to ace Service Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administrative support, communication skills, and proficiency in Microsoft Office. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that explains why you are interested in the Service Support Administrator role at Nottinghamshire Fire & Rescue Service. Mention your passion for public service and how your skills align with their mission.
Showcase Relevant Experience: In your application, provide specific examples of your previous administrative roles, focusing on tasks like managing databases, coordinating meetings, and handling enquiries. This will help illustrate your capability for the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the role.
How to prepare for a job interview at Nottinghamshire Fire and Rescue Service
✨Showcase Your Administrative Skills
Be prepared to discuss your experience with administrative tasks, particularly in managing diaries and coordinating meetings. Highlight specific examples where you successfully organised events or handled multiple priorities.
✨Demonstrate Communication Proficiency
Since strong communication skills are essential for this role, practice articulating your thoughts clearly. Be ready to provide examples of how you've effectively communicated with both internal teams and external stakeholders.
✨Familiarise Yourself with Relevant Software
Brush up on your Microsoft Office skills, as proficiency in these applications is crucial. Consider discussing how you've used these tools to enhance efficiency in previous roles, especially in data management and reporting.
✨Understand the Organisation's Values
Research Nottinghamshire Fire & Rescue Service and its commitment to community safety and inclusivity. Be prepared to express how your values align with theirs and how you can contribute to their mission.
