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- Tasks: Join a dynamic team delivering essential transport services for education and social care.
- Company: Nottinghamshire County Council is dedicated to providing excellent public services and supporting its employees.
- Benefits: Enjoy generous leave, a strong pension scheme, and a commitment to your well-being and career growth.
- Why this job: Be part of a supportive culture focused on teamwork and making a real difference in the community.
- Qualifications: GCSE or equivalent in English and Maths; good IT skills and a passion for customer service required.
- Other info: This role offers a secondment opportunity for current Nottinghamshire County Council employees.
Transport and Travel Services are looking for an enthusiastic and outgoing person to work in a small team delivering a wide range of specialist transport services, including special education school and college transport, Adult and Children's Social Care transport and other transport as required by the varied services provided by Nottinghamshire County Council.
Essential job requirements:
- Successfully work as part of a team
- Passionate about providing excellent customer service
- Good problem-solving skills
- Good IT user including Microsoft Office (Word & Excel)
- GCSE or equivalent in English and Maths
Why work for Nottinghamshire County Council?
We aim to be an employer of choice to ensure we continue to attract and retain the best people who share our values and who are invested in making this Council a success and in return feel invested in by the Council as their chosen employer. Amongst a raft of employee benefits, we can offer:
- Generous leave
- Excellent Local Government Pension Scheme with employer contributions
- Commitment to employee well-being
- Strong focus on training and good career advancement prospects
This post is also available as a secondment opportunity to existing Nottinghamshire County Council employees. You must seek approval from your line manager before applying.
Transport Solutions Assistant employer: Nottinghamshire County Council
Contact Detail:
Nottinghamshire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Solutions Assistant
✨Tip Number 1
Familiarise yourself with the specific transport services offered by Nottinghamshire County Council. Understanding their operations, especially in special education and social care transport, will help you demonstrate your enthusiasm and knowledge during any interviews.
✨Tip Number 2
Showcase your teamwork skills by preparing examples of how you've successfully collaborated with others in previous roles. This will highlight your ability to fit into their small team and contribute positively to their work environment.
✨Tip Number 3
Brush up on your problem-solving skills by thinking of scenarios where you've had to overcome challenges in a customer service setting. Being able to articulate these experiences will demonstrate your capability to handle the varied transport services they provide.
✨Tip Number 4
Since good IT skills are essential, consider taking a quick online course or tutorial on Microsoft Office, particularly Word and Excel. Being able to confidently discuss your proficiency in these tools can set you apart from other candidates.
We think you need these skills to ace Transport Solutions Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Transport Solutions Assistant position. Tailor your application to highlight how your skills and experiences align with these needs.
Highlight Relevant Experience: In your CV, emphasise any previous experience in customer service, teamwork, or problem-solving. Use specific examples that demonstrate your ability to work effectively in a team and provide excellent service.
Showcase IT Skills: Since good IT skills are essential, make sure to mention your proficiency in Microsoft Office, particularly Word and Excel. If you have any relevant certifications or training, include those as well.
Craft a Strong Cover Letter: Write a compelling cover letter that expresses your enthusiasm for the role and the organisation. Discuss why you want to work for Nottinghamshire County Council and how you can contribute to their mission of providing excellent transport services.
How to prepare for a job interview at Nottinghamshire County Council
✨Show Your Team Spirit
Since the role involves working in a small team, be prepared to discuss your previous experiences collaborating with others. Highlight specific examples where you contributed to team success and how you handle conflicts or challenges within a group.
✨Demonstrate Customer Service Skills
This position requires a passion for excellent customer service. Think of scenarios where you've gone above and beyond for a customer or resolved a difficult situation. Be ready to share these stories during the interview to showcase your commitment.
✨Problem-Solving Examples
Prepare to discuss your problem-solving skills by thinking of instances where you've successfully navigated challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers and clearly illustrate your thought process.
✨Familiarity with IT Tools
As good IT skills are essential, brush up on your knowledge of Microsoft Office, particularly Word and Excel. Be ready to discuss how you've used these tools in past roles, and consider mentioning any relevant projects that demonstrate your proficiency.
