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For Companies At a Glance
- Tasks: Support the Traffic Manager team by monitoring streetworks services and preparing reports.
- Company: Join Nottinghamshire County Council, a leader in promoting equality and community welfare.
- Benefits: Enjoy hybrid working options, competitive salary, and a commitment to diversity.
- Why this job: Make a real impact in local transport while developing valuable skills in a supportive environment.
- Qualifications: Strong analytical skills and teamwork abilities; knowledge of streetworks legislation is a bonus.
- Other info: Guaranteed interviews for disabled applicants and a job share scheme available.
The predicted salary is between 25583 - 26403 £ per year.
Overview
We are seeking a dedicated and detail-oriented Support Officer to join our Traffic Manager team within the Highways and Transport Group. You will support the Traffic Manager Compliance Officers in monitoring, reporting, and developing the Streetworks services provided by our Service Provider.
Responsibilities
- Collaborate with Compliance Officers to monitor the performance of the streetworks permit service, ensuring efficient and effective delivery in accordance with applicable legislation.
- Conduct daily monitoring of the service provider\’s performance in issuing Fixed Penalty Notices (FPNs) related to streetworks.
- Assist in preparing reports, presentations, and other documentation as required.
- Work with team members to identify and implement service process improvements.
- Provide research and support in developing a potential Lane Rental Scheme application by the Authority.
Qualifications
- Strong analytical and problem-solving skills.
- Excellent communication and teamwork abilities.
- Knowledge of applicable legislation related to streetworks and permit schemes is a plus.
- Flexibility to assist other Team Managers within the Group as required.
If you are passionate about contributing to the improvement of our streetworks services and have the skills and experience required, we encourage you to apply for this exciting opportunity.
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Support Officer employer: Nottinghamshire County Council
Contact Detail:
Nottinghamshire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Officer
✨Tip Number 1
Familiarise yourself with the relevant legislation related to streetworks and permit schemes. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the role.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide insights into the day-to-day responsibilities and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss specific examples of how you've used analytical and problem-solving skills in past experiences. This will show your potential employer that you can handle the challenges of the Support Officer role.
✨Tip Number 4
Demonstrate your teamwork abilities by sharing stories of successful collaborations in previous roles. Highlighting your flexibility to assist other team managers will also align well with the job's requirements.
We think you need these skills to ace Support Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and qualifications required for the Support Officer position. Tailor your application to highlight how your skills and experiences align with these requirements.
Highlight Relevant Skills: Emphasise your analytical and problem-solving skills in your CV and cover letter. Provide specific examples of how you've successfully collaborated with teams or improved processes in previous roles.
Craft a Strong Cover Letter: Write a compelling cover letter that not only introduces yourself but also explains why you are passionate about the role and how you can contribute to the Traffic Manager team. Mention any knowledge of streetworks legislation if applicable.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the Support Officer role.
How to prepare for a job interview at Nottinghamshire County Council
✨Know Your Legislation
Familiarise yourself with the relevant legislation related to streetworks and permit schemes. Being able to discuss these laws confidently will show your understanding of the role and its responsibilities.
✨Demonstrate Teamwork Skills
Prepare examples of how you've successfully collaborated with others in previous roles. Highlighting your teamwork abilities will be crucial, as the position involves working closely with Compliance Officers and other team members.
✨Showcase Analytical Skills
Be ready to discuss your analytical and problem-solving skills. You might be asked to provide examples of how you've approached challenges in the past, so think of specific situations where you made a positive impact.
✨Prepare for Process Improvement Discussions
Think about any service process improvements you've implemented or suggested in previous roles. Be prepared to discuss how you can contribute to identifying and implementing similar improvements in this position.
