Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support social workers by managing administration tasks and being the first point of contact for families.
- Company: Join Nottinghamshire County Council, a leader in promoting welfare for children and vulnerable adults.
- Benefits: Enjoy hybrid working, a supportive environment, and opportunities for personal growth.
- Why this job: Make a real difference in children's lives while developing your skills in a dynamic team.
- Qualifications: Strong admin skills, knowledge of Microsoft Office, and excellent communication abilities are essential.
- Other info: This role is open to job share and encourages applications from diverse backgrounds.
The predicted salary is between 22000 - 25000 £ per year.
Overview
Social Work Support Officer – Looked-After Children\’s Team
Salary £26,824 – £29,540 per annum
Type of vacancy: Fixed Term
Work pattern: Full Time
Duration (Months): 9
Hours per week: 37
Work Base: Thoresby House, Ollerton, NG22 9FF
Working Arrangements: Hybrid
Closing Date: 04 September 2025 23:55
Responsibilities
- We are looking for enthusiastic, motivated and team-oriented individuals to appoint into the post of Social Work Support Officers. As part of a busy social work team, you will provide essential administration support to Social Workers in Children’s Social Care.
- You will be the first point of contact for families, carers and partner agencies, and so you will need to manage difficult conversations tactfully, respectfully and effectively over the telephone and occasionally in person.
- You will need to be an experienced administrator with strong administration skills which includes having a working knowledge of Microsoft packages which includes Word, Excel, databases, PowerPoint and Outlook. Minute taking experience would be advantageous.
- You will also need to be highly organised, have excellent time management skills, be able to work towards and meet deadlines and be able to build up excellent interpersonal relationships with colleagues and service users alike.
- This role will be the first point of contact for families, carers and partner agencies, and so the ideal candidate will be able to manage difficult conversations tactfully, respectfully and effectively over the telephone and occasionally in person. Therefore successful candidates will need excellent listening, recording and typing skills to record information accurately onto our internal database system (Mosaic).
- This role is an administration / office-based post however there may be a requirement for limited travel on occasion, and so a driving licence would be advantageous.
Qualifications / Requirements
- Experienced administrator with strong administration skills including Microsoft Word, Excel, databases, PowerPoint and Outlook
- Excellent listening, recording and typing skills; ability to record information accurately onto Mosaic
- Ability to manage difficult conversations tactfully, respectfully and effectively
- Appointment to this post is subject to a Disclosure and Barring Service (DBS) check
- Secondment opportunities available to Nottinghamshire County Council employees with line manager approval
- Safeguarding and promoting the welfare of children, young people and vulnerable adults; commitment to Equalities and Disability Confidence
Nottinghamshire County Council strives to ensure that it goes beyond the requirements of the Equalities Act and prides itself on being accredited as a Disability Confident Leader Organisation.
Additional
Not applicable: All other job postings and location information listed below have been omitted from this refined description to maintain a focused candidate experience.
#J-18808-Ljbffr
Social Work Support Officer - Looked-After Children\'s Team employer: Nottinghamshire County Council
Contact Detail:
Nottinghamshire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Social Work Support Officer - Looked-After Children\'s Team
✨Tip Number 1
Familiarise yourself with the Mosaic database system mentioned in the job description. Understanding how to navigate and input data into this system will give you a significant advantage during the interview process.
✨Tip Number 2
Practice your communication skills, especially in handling difficult conversations. Role-playing scenarios with friends or family can help you feel more confident when discussing sensitive topics with families and partner agencies.
✨Tip Number 3
Network with current or former employees of Nottinghamshire County Council. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach during the interview.
✨Tip Number 4
Demonstrate your organisational skills by preparing a mock schedule or plan for managing multiple tasks. This will show your potential employer that you can handle the demands of the role effectively.
We think you need these skills to ace Social Work Support Officer - Looked-After Children\'s Team
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Social Work Support Officer position. Tailor your application to highlight relevant skills and experiences that align with the role.
Highlight Relevant Experience: Emphasise your administrative experience, particularly with Microsoft Office packages and any minute-taking experience. Provide specific examples of how you've successfully managed tasks in previous roles.
Showcase Interpersonal Skills: Since this role involves communication with families and partner agencies, include examples of your excellent listening and communication skills. Mention any experience you have in handling difficult conversations tactfully.
Proofread Your Application: Before submitting, carefully proofread your application for spelling and grammatical errors. A well-presented application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Nottinghamshire County Council
✨Showcase Your Administration Skills
Make sure to highlight your experience with Microsoft packages like Word, Excel, and Outlook. Be prepared to discuss specific examples of how you've used these tools in previous roles, especially in administrative tasks.
✨Demonstrate Excellent Interpersonal Skills
Since this role involves managing difficult conversations, practice how you would handle such situations. Think of examples where you've successfully navigated challenging discussions, and be ready to share them during the interview.
✨Prepare for Minute Taking Questions
As minute taking experience is advantageous, be ready to explain your approach to taking minutes effectively. You might be asked about how you ensure accuracy and clarity in your notes, so think through your process beforehand.
✨Emphasise Time Management Abilities
This role requires excellent time management skills. Prepare to discuss how you prioritise tasks and meet deadlines, perhaps by sharing a specific instance where you successfully managed multiple responsibilities.
