Senior Pensions Administration Lead - Digital & Customer Focus
Senior Pensions Administration Lead - Digital & Customer Focus

Senior Pensions Administration Lead - Digital & Customer Focus

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to manage and innovate pension services with a customer-first mindset.
  • Company: Public sector organisation in the East Midlands focused on service excellence.
  • Benefits: Competitive salary and opportunities for professional growth.
  • Why this job: Make a difference in people's lives while driving innovation in pension services.
  • Qualifications: Strong background in pensions management and leadership skills.

The predicted salary is between 36000 - 60000 £ per year.

A public sector organization in the East Midlands is seeking a skilled Pensions Administration Manager to lead their pension services, ensuring a customer-focused approach while driving innovation. In this permanent role, you will oversee a dedicated team, manage pension administration services in compliance with regulations, and strive for continuous improvement.

Ideal candidates will have a strong background in pensions management, leadership, and the ability to enhance service delivery through technology. Competitive salary offered.

Senior Pensions Administration Lead - Digital & Customer Focus employer: Nottinghamshire County Council

Join a forward-thinking public sector organisation in the East Midlands, where your expertise in pensions management will be valued and nurtured. With a strong commitment to employee development, a collaborative work culture, and a focus on innovation, this role offers you the chance to lead a dedicated team while making a meaningful impact on the community. Enjoy competitive salary packages and the opportunity to enhance your skills in a supportive environment that prioritises customer satisfaction and continuous improvement.
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Contact Detail:

Nottinghamshire County Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Pensions Administration Lead - Digital & Customer Focus

✨Tip Number 1

Network like a pro! Reach out to your connections in the pensions sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.

✨Tip Number 2

Prepare for interviews by researching the organisation thoroughly. Understand their values, recent projects, and how they approach customer service. This will help you tailor your responses and show that you’re genuinely interested in the role.

✨Tip Number 3

Showcase your leadership skills! Be ready to discuss specific examples of how you've led teams or improved processes in previous roles. Highlighting your experience in driving innovation will set you apart from other candidates.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of resources to help you ace your application and connect with potential employers. Plus, it’s a great way to stay updated on new job openings tailored to your skills.

We think you need these skills to ace Senior Pensions Administration Lead - Digital & Customer Focus

Pensions Management
Leadership
Customer Focus
Innovation
Regulatory Compliance
Team Management
Service Delivery Enhancement
Technology Integration
Continuous Improvement

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience that match the job description. Highlight your background in pensions management and any leadership roles you've held, as we want to see how you can lead our team effectively.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about pensions administration and how you can drive innovation in our services. We love seeing candidates who are genuinely excited about the role.

Showcase Your Tech Savvy: Since we're looking for someone who can enhance service delivery through technology, don’t forget to mention any relevant tech skills or tools you’ve used in previous roles. We want to know how you can bring a digital focus to our pension services.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our organisation!

How to prepare for a job interview at Nottinghamshire County Council

✨Know Your Pensions Inside Out

Make sure you brush up on your knowledge of pensions management and the latest regulations. Being able to discuss specific examples of how you've navigated complex pension issues will show that you're not just familiar with the basics, but that you truly understand the intricacies of the field.

✨Showcase Your Leadership Skills

Prepare to talk about your experience leading teams in a customer-focused environment. Think of specific instances where you motivated your team or improved service delivery. This will demonstrate your capability to lead effectively while keeping the customer at the heart of your decisions.

✨Emphasise Innovation and Technology

Since the role involves driving innovation, be ready to discuss how you've used technology to enhance service delivery in previous roles. Bring examples of tools or systems you've implemented that improved efficiency or customer satisfaction.

✨Ask Insightful Questions

Prepare thoughtful questions about the organisation's current challenges in pensions administration and their vision for the future. This shows your genuine interest in the role and helps you assess if the company aligns with your values and career goals.

Senior Pensions Administration Lead - Digital & Customer Focus
Nottinghamshire County Council
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