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- Tasks: Administer financial processes for Adult Social Care payments and billing.
- Company: Join Nottinghamshire County Council, a supportive and inclusive local government organisation.
- Benefits: Competitive salary, hybrid working, and training provided.
- Why this job: Make a real difference in your community while developing your skills.
- Qualifications: Strong communication, IT skills, and a proactive attitude required.
- Other info: Opportunities for career growth and commitment to diversity.
The predicted salary is between 25583 - 26403 £ per year.
The Payments & Billing Team within Adult Care Financial Services are looking to recruit 2 experienced professionals into the Nottinghamshire County Council organisation. This is an exciting opportunity to join an inclusive and empowering section of the Adult Social Care department of the local government organisation. This team will administer financial processes to ensure accurate and timely completion of payment and billing services associated with the provision of Adult Social Care.
Responsibilities:
- You will liaise with internal colleagues, as well as external care providers and respond to public enquiries regarding their payments and billing needs.
- You will require excellent communication and listening skills and be able to demonstrate empathetically via telephone and email to deliver an exemplary standard of service to your customers' needs.
- You should be able to work on your own, taking initiative to find solutions and troubleshoot tasks comfortably.
- We are looking for self-motivated candidates, with plenty of enthusiasm, who can manage and prioritise work to meet challenging deadlines.
- You will be numerate and have excellent IT skills, particularly in the use of MS Office (Excel), and be quick to learn systems and processes.
Training will be provided on all aspects of the role.
Equalities and safeguarding:
- Disabled applicants who meet the essential shortlisting requirements will be guaranteed an interview.
- A job share scheme is available for all full-time posts: both permanent and temporary, unless otherwise stated.
- We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and we expect all staff to share this commitment and undergo appropriate checks.
- Nottinghamshire County Council strives to ensure that it goes beyond the requirements of the Equalities Act and prides itself on being accredited as a Disability Confident Leader Organisation.
- Therefore, the County Council encourages applications from all, irrespective of gender, marital status, disability, race, religion, belief, pregnancy and maternity status, age or sexual orientation.
Payments & Billing Administrator employer: Nottinghamshire County Council
Contact Detail:
Nottinghamshire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payments & Billing Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to payments and billing. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring examples of how you've handled similar tasks in previous roles. Whether it's managing deadlines or resolving customer queries, let your experience shine through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Payments & Billing Administrator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Payments & Billing Administrator role. Highlight your relevant experience in financial processes and customer service, as this will show us you understand what we're looking for.
Show Off Your Skills: We want to see your excellent communication and IT skills shine through. Use specific examples in your application to demonstrate how you've successfully managed similar tasks in the past, especially with MS Office and customer interactions.
Be Yourself: Don’t be afraid to let your personality come through in your application. We value self-motivated candidates with enthusiasm, so share a bit about what drives you and why you're excited about this opportunity!
Apply Through Our Website: Remember to submit your application through our official website. This ensures we receive all your details correctly and helps us keep track of your application. Plus, it’s super easy to do!
How to prepare for a job interview at Nottinghamshire County Council
✨Know Your Numbers
As a Payments & Billing Administrator, you'll be dealing with financial processes. Brush up on your numeracy skills and be prepared to discuss how you've handled financial data in the past. Maybe even bring examples of reports or spreadsheets you've worked on!
✨Communication is Key
You'll need to demonstrate excellent communication skills, especially when liaising with internal colleagues and external care providers. Practice articulating your thoughts clearly and empathetically, as this will be crucial in delivering top-notch service.
✨Show Your Initiative
This role requires self-motivation and the ability to troubleshoot. Think of times when you've taken the initiative to solve a problem or improve a process. Be ready to share these examples during your interview to showcase your proactive approach.
✨Familiarise Yourself with MS Office
Since you'll be using MS Office, particularly Excel, make sure you're comfortable with its features. If you can, brush up on functions like VLOOKUP or pivot tables, and be prepared to discuss how you've used these tools in previous roles.
