At a Glance
- Tasks: Supervise family time for children in care and support their connections with birth families.
- Company: Nottinghamshire County Council, committed to safeguarding and promoting welfare.
- Benefits: Competitive salary, job security, and a supportive work environment.
- Other info: Opportunities for career growth and a commitment to diversity and inclusion.
- Why this job: Make a real difference in children's lives while working flexibly and creatively.
- Qualifications: Experience with children and strong communication skills required.
The predicted salary is between 26824 - 29540 £ per year.
Work Base
Post one - Full time 37 hours based in the South of the county Gedling View Off Church View Main Road Gedling NG4 3HS
Post two - 18.5 hours based in the North of the county Harmony House, Unity Close, Worksop
Salary
£26,824 - £29,540 per annum
Salary (pro rata)
£26,824 - £29,540 per annum (pro rata)
Type of Vacancy
Permanent
Work Pattern
Full Time, Part Time
Hours per week
37 and 18.5
Working Arrangements
Office Based
Job Description / Person Specification
Contact Support Worker JDPS.pdf – 418KB Opens in a new window
Competency Framework
Tier 7a
Number of posts
2
Interview date
7 June 2026
Closing Date
23 June 2026 23:55
The Children and Families Department takes a strengths-based approach to working with each other, children, young people and families, and our partner agencies. We call this "Our Nottinghamshire Approach". Watch the two minute animation to learn more.
Nottinghamshire County Council
Nottinghamshire County Council is dedicated to serving our community with compassion and care. We believe in creating a supportive environment where everyone can thrive. Join us in making a difference in the lives of children and families across Nottinghamshire.
Contact Support Worker
As a Contact Support Worker, you will play a vital role in facilitating meaningful family time for children aged 0-17. Your responsibilities will include arranging, supervising, and recording family interactions, while also ensuring the safety and well‑being of the children involved. This is a rewarding opportunity to make a positive impact in the lives of families during challenging times.
Key Responsibilities
- Facilitating Family Connections: Arrange and supervise family time sessions, ensuring a safe and supportive environment.
- Recording and Reporting: Maintain accurate records of family interactions and report any safeguarding concerns promptly.
- Transporting Children: Occasionally transport children to and from family time sessions, ensuring their comfort and safety.
- Flexibility in Service Delivery: Work from various venues across the county, adapting to the changing needs of the service.
- Court Attendance: Occasionally attend court to provide evidence as part of care proceedings.
To Excel In This Role, You Will Need
- A full driving license and access to a suitable vehicle.
- Evidence of GCSE passes at grade C or above in English and maths.
- Evidence of QCF – level 3 (previously NVQ Level 3) Social Care or Child Care or an equivalent qualification. Applicants may provide evidence of ‘working towards’ the qualification.
- Experience working with children and families, preferably in a social care setting.
- Strong organisational skills to manage multiple family time sessions effectively.
- Proficiency in recording information accurately and adhering to safeguarding protocols.
We Are Looking For Candidates Who Demonstrate
- Empathy and Compassion: A genuine desire to support children and families during difficult times.
- Adaptability: The ability to respond flexibly to the changing needs of the service.
- Team Collaboration: A commitment to working effectively with colleagues and other professionals.
- Communication Skills: Strong verbal and written communication skills to engage with families and report findings accurately.
What We Offer
- A Place to Belong: Join a friendly, inclusive workplace where everyone is valued.
- Professional Development: Access to training and opportunities for career growth to help you excel in your role.
- Work-Life Balance: Flexible working hours to support your personal commitments.
- Generous Leave: Enjoy a competitive leave package to recharge and refresh.
Don’t miss out on this opportunity to make a real difference in the lives of children and families! If you are ready to take on this rewarding challenge, apply now to become a Contact Support Worker with Nottinghamshire County Council. Your community needs you!
IND2
For an informal discussion about this opportunity please contact Sallyann Bradford on 07866251471 or by email sallyann.bradford@nottscc.co.uk.
Appointment to this post is subject to a Disclosure and Barring Service check.
Nottinghamshire County Council strives to ensure that it goes beyond the requirements of the Equalities Act and prides itself on being accredited as a Disability Confident Leader Organisation.
Under the Disability Confident scheme (formerly the Guaranteed Interview Scheme) we would like to ensure applicants with disabilities are offered an interview if they meet the minimum criteria for a job. Please let us know if this is something you would like to be considered for.
A job share scheme is available for all full-time posts: both permanent and temporary, unless otherwise stated.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and we expect all staff to share this commitment and undergo appropriate checks.
Nottinghamshire County Council strongly encourages applications from all candidates from different walks of life, irrespective of gender, marital status, disability, race, religion, belief, pregnancy and maternity status, age or sexual orientation.
Contact Support Worker employer: Nottinghamshire County Council
Nottinghamshire County Council is an exceptional employer, dedicated to fostering a supportive and inclusive work environment for its employees. With a strong commitment to safeguarding and promoting the welfare of children and families, the Council offers meaningful opportunities for professional growth and development, alongside a flexible work culture that values teamwork and individual initiative. Located in Mansfield, employees benefit from a vibrant community atmosphere and the chance to make a real difference in the lives of children and families in need.
Contact Details:
Nottinghamshire County Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Contact Support Worker
✨Tip Number 1
Network like a pro! Reach out to people in the field, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to child development and family support. We recommend role-playing with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Showcase your passion for working with children and families during interviews. Share personal stories or experiences that highlight your skills and commitment to making a difference in their lives.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Contact Support Worker
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for working with children and families shine through. We want to see that you genuinely care about making a difference in their lives!
Be Specific About Your Experience:Make sure to highlight any direct experience you have with children and knowledge of child development. We love seeing real-life examples that demonstrate your skills and understanding of the role.
Keep It Clear and Concise:While we appreciate detail, clarity is key! Use straightforward language and keep your application focused. This helps us quickly see how you fit into our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Nottinghamshire County Council
✨Know Your Stuff
Make sure you understand the role of a Contact Support Worker inside out. Familiarise yourself with child development principles and the importance of family time for children in care. This knowledge will help you answer questions confidently and show your genuine interest in the position.
✨Showcase Your Experience
Be ready to discuss your direct experience working with children. Think of specific examples where you've made a positive impact, whether through supervision, support, or communication. This will demonstrate your capability and passion for the role.
✨Team Player Vibes
Highlight your ability to work well in a team. Share instances where you've collaborated effectively with others, especially in challenging situations. This is crucial as the role involves supporting social workers and maintaining contact venues.
✨Communication is Key
Since good written and verbal communication skills are essential, practice articulating your thoughts clearly. You might be asked to complete written records, so being concise and accurate in your communication will be a big plus during the interview.
