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- Tasks: Provide excellent customer service and support daily operations at the Centre.
- Company: Join a friendly team at Worksop Turbine Business & Innovation Centre.
- Benefits: Competitive salary, annual pay increases, and skill development opportunities.
- Why this job: Be the welcoming face of the Centre and gain valuable experience.
- Qualifications: Customer service experience and strong organisational skills required.
- Other info: Flexible hours with potential for additional work during holidays.
The predicted salary is between 24413 - 25185 £ per year.
We are looking for a friendly, organised and flexible Centre Support Assistant to join our team at Worksop Turbine Business & Innovation Centre. This is a key frontline role, providing excellent customer service and supporting the smooth day-to-day operation of the Centre.
Responsibilities
- Act as the first point of contact on reception, managing visitors, calls, deliveries and enquiries
- Provide high-quality administrative support to the Centre team and service occupiers
- Support meeting room bookings, events and invoicing processes
- Assist with building safety, compliance checks and basic maintenance monitoring
- Liaise with contractors and support planned and reactive maintenance
- Help maintain the Centre’s website and social media content
- Act as a key holder and support opening, closing and emergency response when required
You will work closely with the Assistant Centre Manager and play a vital role in presenting a professional, welcoming image of the Centre.
Working Pattern & Flexibility
- Fixed working days: Monday and Tuesday every week
- In addition, you will be required to provide holiday and sickness cover for other team members, mainly during the holiday season, with the opportunity to work additional hours for up to 12 weeks of the year
- Flexibility is essential to meet the needs of the service
About You
- Confident, friendly and professional with excellent customer service skills
- Well organised, with strong attention to detail
- Able to work independently and as part of a team
- Proactive, flexible and willing to learn
- Competent in IT, including Microsoft Office
Essential
- Experience in a customer-facing or reception role
- Administrative experience in a busy environment
Desirable
- Experience in facilities, building support or similar roles
- Knowledge of health & safety or property compliance
- Experience with events, room bookings or social media
Training will be provided for health & safety and building compliance duties.
Pay & Benefits
- Annual pay increases in line with the grading structure
- Varied role in a professional business environment
- Opportunity to develop skills across customer service, administration and facilities
Appointment to this post is subject to a Disclosure and Barring Service check. Disabled applicants who meet the essential shortlisting requirements will be guaranteed an interview. A job share scheme is available for all full-time posts: both permanent and temporary, unless otherwise stated. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and we expect all staff to share this commitment and undergo appropriate checks. Nottinghamshire County Council strives to ensure that it goes beyond the requirements of the Equalities Act and prides itself on being accredited as a Disability Confident Leader Organisation. Therefore, the County Council encourages applications from all, irrespective of gender, marital status, disability, race, religion, belief, pregnancy and maternity status, age or sexual orientation.
Centre Support Assistant employer: Nottinghamshire County Council
Contact Detail:
Nottinghamshire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Support Assistant
✨Tip Number 1
Get to know the Centre! Before your interview, take a stroll around the Worksop Turbine Business & Innovation Centre if you can. Familiarising yourself with the environment will help you feel more confident and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing excellent service, think of examples from your past experiences where you've gone above and beyond for customers. We want to hear those stories during the interview!
✨Tip Number 3
Be ready to showcase your organisational skills! The Centre Support Assistant role requires a lot of multitasking. Prepare to discuss how you manage your time and keep things running smoothly, especially in busy environments.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re tech-savvy and comfortable with online platforms, which is a big plus for this role.
We think you need these skills to ace Centre Support Assistant
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your friendly and professional side shine through! We want to see who you are, so don’t be afraid to inject a bit of your personality into your cover letter.
Tailor Your Experience: Make sure to highlight your relevant experience in customer service and administration. We’re looking for someone organised and detail-oriented, so give us examples that showcase these skills!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Centre Support Assistant role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Nottinghamshire County Council
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Centre Support Assistant. Familiarise yourself with tasks like managing visitors, handling enquiries, and supporting administrative processes. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Customer Service Skills
Since this role is all about providing excellent customer service, be ready to share examples from your past experiences. Think of specific situations where you went above and beyond for a customer or resolved a tricky issue. This will show that you’re not just friendly but also capable of handling challenges.
✨Be Organised and Detail-Oriented
As a Centre Support Assistant, being organised is key. Bring along a notepad to jot down important points during the interview, and prepare questions about how they manage their day-to-day operations. This will highlight your attention to detail and proactive nature.
✨Demonstrate Flexibility and Team Spirit
The job requires flexibility, especially when covering for colleagues. Be prepared to discuss how you've adapted to changing circumstances in previous roles. Emphasising your ability to work well both independently and as part of a team will resonate well with the interviewers.
