At a Glance
- Tasks: Provide specialist benefits advice and support clients in understanding their entitlements.
- Company: Join Nottinghamshire County Council, dedicated to making a positive community impact.
- Benefits: Enjoy flexible working, generous leave, and ongoing professional development.
- Other info: Inclusive workplace with a commitment to diversity and career growth.
- Why this job: Make a real difference in people's lives while enhancing your skills.
- Qualifications: Experience in benefits advice and strong communication skills required.
The predicted salary is between 30024 - 33699 £ per year.
Salary: £30,024 - £33,699 per annum
Type of vacancy: Fixed Term
Work pattern: Full Time
Duration: 24 months
Hours per week: 37
Work Base: County Hall, West Bridgford, NG2 7QP
Working Arrangements: Hybrid
Competency Framework: Tier 7b
Interview date: 15 July 2026
Number of posts: Multiple posts are available
Closing Date: 05 July 2026 23:55
At Nottinghamshire County Council, we are dedicated to making a positive impact in our community. Our Countywide Benefits Team, part of Adult Social Care and Health, supports residents to live independently and enhance their financial resilience.
Your Key Responsibilities
- Providing specialist benefits advice primarily through phone consultations.
- Assisting clients in understanding their entitlements and completing better‑off calculations.
- Supporting appeals and delivering training to staff and partner organisations.
- Working closely with the wider department, including Adult Care Financial Services.
- Attending events and building strong networks with partners to enhance service delivery.
To Succeed In This Role
- Proven experience in providing specialist benefits advice.
- Up‑to‑date and expert knowledge of the benefits system.
- Knowledge of Adult Social Care and Health and understanding of Financial Assessments for care charges.
- Strong numeracy skills and proficiency in IT applications.
- Excellent written and verbal communication skills.
- A full driving licence and access to a vehicle for travel.
We Are Looking For Candidates Who Demonstrate
- Organisational skills to manage workloads effectively.
- A proactive approach to problem‑solving and decision‑making.
- Attention to detail to ensure accuracy in all tasks.
- A commitment to fairness, respect, and dignity in all interactions.
- The ability to work collaboratively within a team and with external partners.
Benefits
- A friendly and inclusive workplace where everyone is valued.
- Ongoing training and professional development opportunities.
- Flexible working arrangements, including hybrid working options.
- Generous annual leave and a comprehensive pension scheme.
- A culture of support, supervision, and coaching to help you thrive.
Nottinghamshire County Council strives to go beyond the Equalities Act and is proudly a Disability Confident Leader Organisation. We encourage applications from all candidates regardless of gender, marital status, disability, race, religion, belief, pregnancy and maternity status, age or sexual orientation. A job share scheme is available for all full‑time posts unless otherwise stated. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff to share this commitment and undergo appropriate checks.
Benefits Officer employer: Nottinghamshire County Council
Nottinghamshire County Council is an exceptional employer, offering a supportive and inclusive work environment where every employee is valued. With a strong commitment to professional development, flexible working arrangements, and a culture that prioritises fairness and respect, we empower our Benefits Officers to make a meaningful impact in the community while enjoying generous benefits and ongoing training opportunities.
Contact Details:
Nottinghamshire County Council Recruitment Team
