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- Tasks: Manage and maintain iOS devices, ensuring secure operations and handling repairs.
- Company: Join Nottingham University Hospitals NHS Trust, a leading healthcare provider focused on digital innovation.
- Benefits: Enjoy a full-time role with opportunities for progression and comprehensive training.
- Why this job: Be part of a dynamic team making a real impact in healthcare technology.
- Qualifications: Technical experience is welcome; systems knowledge is a plus but not essential.
- Other info: Work on-site during core hours, Monday to Friday, with potential for career advancement.
The predicted salary is between 27000 - 45000 £ per year.
Do you have an interest in iOS devices? If so, we have an exciting opportunity for a Mobile Devices Management Administrator. This is a full time position which requires the post holder to be on site during the core hours of 7am-5pm Mon-Fri.
Applications from candidates who have technical experience but do not possess systems knowledge would be welcome and if successful at interview the role will be offered at Band 3 with progression to Band 4 on full completion of competencies and training.
In addition to the below summary you need to familiarise yourself with full Job Description and Person Specification documents attached to this advert.
The Mobile Devices Management Administrator role will be responsible for managing and maintaining all iOS devices across the whole organisation.
Nottingham University Hospitals Digital Services comprises a multi-disciplinary team of professional staff concerned with providing a wide range of services and technologies to Nottingham University Trust and our community colleagues. These are covered under the following divisions, technical operations and strategy, information governance, service transition and clinical engagement.
Monitor and manage all corporately owned devices that access business critical data via the Trusts Enterprise Mobility Management System MobileIron
Ensure devices are securely managed from the point of provisioning throughout the hardware lifecycle.
Review and update existing mobile device management policies.
Handle all repairs, device issues and customer re-provisioning calls that are presented and assigned via the Service Desk.
Manage devices within the on-prem core MobileIron solution
Works closely with Service Desk, IT Infrastructure teams and IT Security to identify and resolve issues.
Prepare and document standard operating procedures and protocols for mobile device enrolment.
Follow up and report on all lost/stolen and accidently damaged devices with the relevant parties.
Action all disable/block/quarantined/lockdown activity on any device within the core EMM configuration and the mobile network provider when required.
To Lead and work closely with Digital Services Teams where necessary for all major OS and application updates.
Support our organisational mobile security standards.
This advert closes on Thursday 17 Jul 2025 #J-18808-Ljbffr
Mobile Devices Management Technician | Nottingham University Hospitals NHS Trust employer: Nottingham University Hospitals NHS Trusts
Contact Detail:
Nottingham University Hospitals NHS Trusts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Devices Management Technician | Nottingham University Hospitals NHS Trust
✨Tip Number 1
Familiarise yourself with the specific technologies and tools mentioned in the job description, particularly MobileIron and iOS device management. Understanding these systems will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Nottingham University Hospitals NHS Trust, especially those in the Digital Services team. They can provide valuable insights into the work culture and expectations, which can be beneficial for your interview preparation.
✨Tip Number 3
Prepare to discuss your problem-solving skills and how you've handled technical issues in the past. The role involves managing device issues and customer calls, so showcasing your experience in troubleshooting will set you apart.
✨Tip Number 4
Stay updated on the latest trends in mobile device management and security. Being knowledgeable about current best practices will show your commitment to the role and your ability to contribute to the organisation's mobile security standards.
We think you need these skills to ace Mobile Devices Management Technician | Nottingham University Hospitals NHS Trust
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the full Job Description and Person Specification documents. This will help you tailor your application to highlight relevant skills and experiences that align with the Mobile Devices Management Technician role.
Highlight Relevant Experience: In your CV and cover letter, emphasise any technical experience you have, especially related to iOS devices or mobile device management. Mention specific projects or tasks where you've successfully managed or supported mobile technology.
Showcase Problem-Solving Skills: Given the responsibilities of handling repairs and resolving device issues, include examples in your application that demonstrate your problem-solving abilities. Describe situations where you've effectively identified and resolved technical problems.
Prepare a Strong Cover Letter: Craft a compelling cover letter that not only expresses your interest in the position but also outlines how your skills and experiences make you a suitable candidate. Be sure to mention your enthusiasm for working with mobile devices and supporting organisational security standards.
How to prepare for a job interview at Nottingham University Hospitals NHS Trusts
✨Show Your Passion for iOS Devices
Make sure to express your genuine interest in iOS devices during the interview. Share any personal experiences or projects you've worked on that involved iOS, as this will demonstrate your enthusiasm and knowledge about the technology.
✨Familiarise Yourself with MobileIron
Since the role involves managing devices through MobileIron, take some time to research this platform. Understanding its features and functionalities will help you answer questions confidently and show that you're proactive in preparing for the role.
✨Prepare for Technical Questions
Expect technical questions related to mobile device management and troubleshooting. Brush up on common issues that arise with iOS devices and think about how you would approach resolving them. This will showcase your problem-solving skills.
✨Understand the Importance of Security
Given the focus on mobile security standards, be ready to discuss how you would ensure the security of devices. Familiarise yourself with best practices in mobile security and be prepared to share your thoughts on how to handle lost or stolen devices.
