Advice & Advocacy Manager

Advice & Advocacy Manager

Full-Time 39379 £ / year No working from home possible
Nottingham Trent Students' Union

At a Glance

  • Tasks: Lead the Advice Centre, ensuring students receive top-notch advice and advocacy.
  • Company: NTSU, dedicated to enhancing student experiences and outcomes.
  • Benefits: Opportunity to influence change, develop services, and work collaboratively.
  • Other info: Join a dynamic team focused on creating a culture of belonging.
  • Why this job: Shape student advocacy and make a real difference in university policies.
  • Qualifications: Leadership skills, innovative thinking, and a passion for student support.

This is an exciting opportunity to shape the future of our Advice Centre at NTSU as we deliver our ambitious new strategy focused on student advocacy, belonging and care. You will lead our Advice Centre, ensuring students receive high quality advice, representation and advocacy when they need it most.

But this role is about much more than managing casework. We are looking for someone who can think beyond traditional advice services, using insight, evidence and student experiences to influence change across the University and improve outcomes for students. You will play a key role in identifying emerging issues, championing student interests and ensuring student voices help shape policy, practice and decision making.

Working closely with colleagues across Membership Services, you will build strong partnerships with our Student Voice team to drive advocacy work and support elected officers and student representatives. You will also work alongside our Opportunities team to help create a culture of support, belonging and early intervention across all student-facing services.

This role would suit someone who enjoys leading people, developing services and working collaboratively to solve problems. We are looking for someone who is willing to challenge existing ways of working, embrace innovation and help us develop an Advice Centre that is responsive, inclusive and genuinely student-led.

Advice & Advocacy Manager employer: Nottingham Trent Students' Union

At NTSU, we pride ourselves on being an exceptional employer that champions student advocacy and well-being. Our vibrant work culture fosters collaboration and innovation, providing ample opportunities for professional growth and development. Located at the heart of the university, we offer a unique chance to make a meaningful impact on student lives while working alongside passionate colleagues dedicated to creating a supportive and inclusive environment.

Nottingham Trent Students' Union

Contact Details:

Nottingham Trent Students' Union Recruitment Team

We think you need these skills to ace Advice & Advocacy Manager

Leadership Skills
Advocacy Skills
Strategic Thinking
Collaboration
Problem-Solving Skills
Communication Skills
Stakeholder Engagement