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- Tasks: Lead ticketing operations in a vibrant arts environment and maximise income through data-driven decisions.
- Company: Nottingham Playhouse, a dynamic hub for arts and culture.
- Benefits: Free tickets, discounts, flexible working, and a relaxed dress code.
- Why this job: Inspire teams and enhance audience experiences in the heart of the arts.
- Qualifications: Experience in ticketing, strong leadership, and analytical skills required.
- Other info: Join a supportive team with opportunities for professional growth.
The predicted salary is between 35000 - 37000 £ per year.
Location: Nottingham Playhouse
Department: Box Office & Sales
Salary: £35,000 - £37,000 per annum pro rata
Hours: 37.5 (5 days out of 6 Mon-Sat)
Contract Type: Permanent
We are seeking an experienced and commercially astute professional to lead our ticketing operations within a vibrant arts and cultural environment. The successful candidate will bring significant experience of ticketing in customer-facing settings, alongside strong analytical skills and a proven ability to maximise income through insight-led decision making.
You will be an inspiring leader with a track record of managing and developing teams, expertise in ticketing systems and CRM Platforms, and skilled in building effective relationships with a wide range of internal and external stakeholders. A sound understanding of data protection and GDPR compliance is essential, as is a commitment to delivering outstanding audience experiences across the arts.
We regularly review applications and reserve the right to close this job advert early if we identify suitable candidates.
Benefits:
- Complimentary programme for Nottingham Playhouse produced shows
- Cycle to Work scheme
- Discounted parking at Mount Street and St James NCP
- Discounted travel on Nottingham City Transport Buses
- Discounts on our bars offer
- Free and/or discounted tickets for performances, including Press Nights
- Free Playhouse Pass membership
- Holiday increases with length of service
- Opportunities for Flexible Working
- Paid day off for your birthday
- Relaxed working environment with informal dress code
- Staff pension
- Staff social events
- Training and professional development opportunities
REF-226 289
Head of Ticketing in Nottingham employer: NOTTINGHAM PLAYHOUSE
Contact Detail:
NOTTINGHAM PLAYHOUSE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Ticketing in Nottingham
✨Tip Number 1
Network like a pro! Reach out to people in the arts and cultural sector, especially those who work at Nottingham Playhouse or similar venues. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Show off your ticketing expertise! When you get the chance to meet with potential employers, be ready to discuss your experience with ticketing systems and CRM platforms. Share specific examples of how you've maximised income through data-driven decisions.
✨Tip Number 3
Prepare for the interview by researching Nottingham Playhouse's audience and their ticketing strategies. This will help you demonstrate your understanding of their operations and how you can enhance audience experiences.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Head of Ticketing in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Ticketing role. Highlight your experience in ticketing and customer-facing settings, and don’t forget to showcase your analytical skills and leadership experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your expertise in ticketing systems and CRM platforms, and how you can enhance audience experiences at Nottingham Playhouse.
Showcase Your Team Management Skills: We want to see your leadership style! Include examples of how you've successfully managed and developed teams in the past. This will show us that you can inspire and lead our ticketing operations effectively.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at NOTTINGHAM PLAYHOUSE
✨Know Your Ticketing Stuff
Make sure you brush up on your ticketing knowledge before the interview. Familiarise yourself with different ticketing systems and CRM platforms, as well as any recent trends in the industry. Being able to discuss these confidently will show that you're not just a leader but also a knowledgeable professional.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed and developed teams in the past. Think about specific challenges you faced and how you inspired your team to overcome them. This will demonstrate your ability to lead effectively in a vibrant arts environment.
✨Data Protection Know-How
Since a sound understanding of data protection and GDPR compliance is essential, be ready to discuss your experience with these regulations. Highlight any relevant training or initiatives you've led to ensure compliance, as this will show your commitment to protecting customer data.
✨Build Relationships
Think about how you've built effective relationships with stakeholders in previous roles. Be prepared to share specific examples of how you’ve collaborated with internal teams and external partners to maximise income and enhance audience experiences. This will illustrate your interpersonal skills and strategic thinking.
