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For Companies At a Glance
- Tasks: Welcome and assist audiences, serve food and drinks, and support accessibility.
- Company: Join the vibrant team at Nottingham Playhouse, an award-winning theatre.
- Benefits: Earn £12.21 per hour in a casual, flexible role.
- Why this job: Be part of an exciting theatre environment and make every visitor's experience memorable.
- Qualifications: Friendly attitude and a passion for customer service.
- Other info: Great opportunity to work in a dynamic, inclusive setting.
Job Advert
Customer Experience Assistant – Nottingham Playhouse
Do you love theatre and thrive in a fast-paced, people-focused environment?
We\’re looking for friendly, motivated Customer Experience Assistants to join our front-of-house team and help deliver outstanding service across our bars, kiosks, and auditorium spaces.
What you\’ll be doing:
- Welcoming and assisting audiences during performances and events
- Serving food and drinks at bars and kiosks
- Supporting accessibility and ensuring a safe, inclusive experience for all visitors
- Helping maintain presentation standards and smooth venue operations
Contract: Casual, zero-hour
Pay: £12.21 per hour
Location: Nottingham Playhouse
Apply by: Wednesday 29 October 2025
This is a great opportunity to be part of a vibrant, award-winning theatre. We welcome applicants from all backgrounds.
Customer Experience Assistant employer: Nottingham Playhouse Trust Ltd
Contact Detail:
Nottingham Playhouse Trust Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Assistant
✨Tip Number 1
Get to know the Nottingham Playhouse vibe! Before your interview, check out their website and social media. Familiarise yourself with their shows and events so you can chat about what excites you during your conversation.
✨Tip Number 2
Practice your people skills! Since this role is all about customer experience, think of examples where you've provided great service or handled tricky situations. We want to hear those stories that show off your friendly and motivated side!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and approachable. A neat appearance can make a great first impression, especially in a front-of-house role like this one.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets to the right people. Plus, it shows you're keen on joining the team at Nottingham Playhouse. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Customer Experience Assistant
Some tips for your application 🫡
Show Your Passion for Theatre: Let us know why you love theatre! Share your experiences and what makes you excited about working in a vibrant environment like Nottingham Playhouse. A personal touch can really make your application stand out.
Highlight Your People Skills: As a Customer Experience Assistant, you'll be interacting with audiences all the time. Make sure to showcase your friendly and motivated nature in your application. We want to see how you connect with people!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your thoughts well. This helps us quickly see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Nottingham Playhouse.
How to prepare for a job interview at Nottingham Playhouse Trust Ltd
✨Know Your Theatre
Familiarise yourself with Nottingham Playhouse and its offerings. Understanding the shows, events, and the overall atmosphere will help you connect with the interviewers and demonstrate your passion for theatre.
✨Showcase Your People Skills
As a Customer Experience Assistant, you'll be interacting with diverse audiences. Prepare examples of how you've provided excellent customer service in the past, especially in fast-paced environments. This will show that you can handle the demands of the role.
✨Emphasise Inclusivity
Highlight your commitment to creating an inclusive experience for all visitors. Think of specific instances where you've supported accessibility or made efforts to ensure everyone feels welcome. This aligns perfectly with the values of Nottingham Playhouse.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. A polished appearance reflects your professionalism and respect for the role you're applying for, which is crucial in a customer-facing position.
