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For Companies At a Glance
- Tasks: Welcome and assist audiences, serve food and drinks, and ensure a smooth experience.
- Company: Join the vibrant team at Nottingham Playhouse, an award-winning theatre.
- Benefits: Earn £12.21 per hour in a casual, flexible role.
- Why this job: Be part of the magic of theatre and create memorable experiences for visitors.
- Qualifications: Friendly attitude and a passion for customer service.
- Other info: Great opportunity for growth in a dynamic, inclusive environment.
Job Advert
Customer Experience Assistant – Nottingham Playhouse
Do you love theatre and thrive in a fast-paced, people-focused environment?
We\’re looking for friendly, motivated Customer Experience Assistants to join our front-of-house team and help deliver outstanding service across our bars, kiosks, and auditorium spaces.
What you\’ll be doing:
- Welcoming and assisting audiences during performances and events
- Serving food and drinks at bars and kiosks
- Supporting accessibility and ensuring a safe, inclusive experience for all visitors
- Helping maintain presentation standards and smooth venue operations
Contract: Casual, zero-hour
Pay: £12.21 per hour
Location: Nottingham Playhouse
Apply by: Wednesday 29 October 2025
This is a great opportunity to be part of a vibrant, award-winning theatre. We welcome applicants from all backgrounds.
Customer Experience Assistant employer: Nottingham Playhouse Trust Ltd
Contact Detail:
Nottingham Playhouse Trust Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Assistant
✨Tip Number 1
Get to know the venue! Before your interview, visit Nottingham Playhouse and soak in the atmosphere. Familiarising yourself with the space will help you feel more confident and show your genuine interest in the role.
✨Tip Number 2
Practice your people skills! As a Customer Experience Assistant, you'll be interacting with diverse audiences. Role-play scenarios with friends or family to sharpen your communication and problem-solving skills.
✨Tip Number 3
Show your passion for theatre! During interviews, share your love for performances and how you can enhance the audience's experience. This enthusiasm can set you apart from other candidates.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. Submitting your application directly on our site ensures it gets the attention it deserves. Don’t miss out!
We think you need these skills to ace Customer Experience Assistant
Some tips for your application 🫡
Show Your Passion for Theatre: When you're writing your application, let your love for theatre shine through! Share any experiences you've had with performances or events that have inspired you. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of the theatre community.
Highlight Your People Skills: As a Customer Experience Assistant, you'll be interacting with lots of people. Make sure to emphasise your friendly and motivated nature in your application. Share examples of how you've provided excellent service in the past, whether it's in a bar, kiosk, or any other customer-facing role.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and get straight to what makes you a great fit for the role. Use bullet points if it helps to organise your thoughts – we want to see your skills and experiences easily!
Apply Through Our Website: Don't forget to submit your application through our website! It's the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our vibrant team!
How to prepare for a job interview at Nottingham Playhouse Trust Ltd
✨Know Your Theatre
Familiarise yourself with Nottingham Playhouse and its productions. Being able to discuss recent shows or events will show your passion for theatre and help you connect with the interviewers.
✨Showcase Your People Skills
As a Customer Experience Assistant, you'll be interacting with diverse audiences. Prepare examples of how you've provided excellent customer service in the past, especially in fast-paced environments.
✨Emphasise Inclusivity
Highlight your understanding of accessibility and inclusivity. Be ready to discuss how you would ensure all visitors have a safe and enjoyable experience, as this is crucial for the role.
✨Dress the Part
While it’s a casual position, looking smart and presentable can make a great first impression. Aim for a polished look that reflects the vibrant atmosphere of the theatre.
