Property Lettings and Management Agent

Job Summary
We are seeking a dedicated and professional Letting Agent to join our dynamic team.

The successful candidate will be responsible for providing exceptional property lettings and management service, providing expert advice, and ensuring a seamless experience from initial enquiry to closing. This role offers an excellent opportunity for individuals passionate about property lettings and management service, with the potential for career growth within a supportive environment.

Responsibilities

• Assist clients in renting properties by providing detailed information and guidance throughout the process.
• Dealing with customer queries and complaints via telephone, email and by post.
• Conduct property viewings and open houses to showcase available listings.
• Conduct property inspections and create detailed inspection reports.
• Develop and maintain a comprehensive understanding of local property markets to advise clients effectively.
• Negotiate offers and contracts on behalf of clients to secure favourable terms.
• Prepare applications and review documentation related to property related transactions, licensing and compliance, ensuring accuracy and compliance with legal requirements.
• Dealing with tenant applications and preparing documentation.
• Build and nurture strong relationships with clients, colleagues, and industry professionals.
• Maintain organised records of client interactions, property listings, and transaction progress.
• Stay informed about market trends, property values, and relevant legislation affecting real estate transactions.
• Manage maintenance issues in an organised and timely manner.
• Processing banking transactions.
• Be able to work alone and manage their own time effectively.

Requirements

• Fluent spoken and written English. Good mathematical skills.
• Honest, humble and hardworking individual.
• Professional and polite telephone manner with good listening skills.
• Proven customer service skills.
• Proven administrative experience with strong organisational skills to manage multiple clients and listings efficiently.
• High attention to detail.
• Excel, Word, Google docs and Google sheets experience.
• Excellent communication skills, both verbal and written, using tact and diplomacy to effectively liaise with clients, colleagues, and external partners.
• Patient and willingness to learn.
• A proactive approach with exceptional organisational skills to prioritise tasks and meet deadlines.
• A genuine interest in real estate combined with a professional attitude and integrity. This role is ideal for motivated individuals eager to develop their career in real estate within a reputable organisation committed to excellence in client service.
• Full clean UK driving licence and own car.
• Undertake and pass a DBS (Disclosure and Barring Service) check.

Job Types: Full-time, Part-time, Permanent

Pay: £22,893.75-£24,000.00 per year

Expected hours: 37.5 per week

Benefits:

• Company pension
• Free parking
• On-site parking

Work Location: In person