Restaurant Supervisor (Casual)

Join Our Team at Nottingham Greyhound Stadium! Are you passionate about delivering outstanding customer service? Do you thrive in a fast-paced, team-oriented environment? We are looking for a friendly, professional and enthusiastic Casual Restaurant Supervisor to join our hospitality team. This is an exciting opportunity to be part of a dynamic venue that hosts a variety of events throughout the year. This is a casual position, with various hours and availability of shifts; however, candidates must be available to work every Monday and Friday from 3:00pm to 10:30pm, and be able to commit to working throughout the full calendar year (including non-term time).

Key Responsibilities:

• Deliver excellent customer service at all times in a friendly, efficient and professional manner
• Supervise and support the hospitality team to ensure the highest standards of service are consistently met
• Lead by example to create a warm, welcoming and positive atmosphere for guests
• Advise customers on food and beverage options
• Prepare and serve food and drinks, including wine and bar beverages
• Set up restaurant areas, including laying tables for service and events
• Maintain stock levels, ensure correct stock rotation, and assist with stocktaking
• Handle payments and operate tills in line with company procedures
• Ensure all areas are clean, tidy and compliant with health and safety regulations
• Complete and oversee accurate records such as temperature logs and wastage sheets
• Ensure all company policies, procedures and licensing laws are followed
• Act as a point of contact for guests, handling queries and resolving issues professionally

What We’re Looking For:

• Previous supervisory experience within hospitality (essential)
• Polite, professional and well-presented
• Excellent communication and customer service skills
• A positive, proactive attitude with strong leadership ability
• Flexible and reliable, with the ability to commit to set weekly shifts
• Confident, approachable and team-focused
• Ability to work under pressure and handle challenges calmly
• A genuine passion for hospitality and delivering high standards

Why Work With Us?

• Flexible casual working arrangement
• A fun, fast-paced and sociable environment
• Opportunity to work at a busy and well-known venue
• Be part of a supportive and passionate team
• Training and development opportunities available

At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, competitive and resilient company. We welcome applicants from all backgrounds and are proud to be an equal opportunities employer. We do not discriminate on the basis of gender, sexual orientation, marital or civil partnership status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We also consider qualified applicants with criminal histories in line with legal requirements. If you have a disability that requires reasonable adjustments, please let us know. We are committed to ensuring an inclusive recruitment process and working environment where everyone feels valued, safe and supported.