Assistant Academy Operations Manager in Nottingham

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Salary and Benefits

• Please state your expectations within your application.
• Contract: Full Time, 42 hours a week.
• Location: The Nigel Doughty Academy, Nottingham, NG2 7SR.
• Working Arrangements: On site.
• The Perks of the Job:

• Opportunity to access tickets for events at The City Ground.
• Employee Assistance Programme.
• Access to high street and gym discounts.
• Discount within our Club shop.
• Free on-site parking.

Role Overview

You will oversee the U18 and U16 Games Programme ensuring that all arrangements and logistical aspects are managed. Alongside this you will manage the day-to-day scheduling of the Nottingham Forest FC Academy programme.

Key Tasks and Responsibilities

• Lead on the coordination and organisation of the Academy Games Programme (U18’s and U16s) and act as matchday co-ordinator for fixtures that are held both midweek and on weekends.
• Oversee the arrangements for involvement in Premier League competitions, trips, tournaments & cup competitions, including the completion of consents & medical information, travel arrangements, liaising with external providers and distributing information to parents.
• Lead on the co‑ordination and distribution of the weekly Academy Schedule and wider Training Ground Schedule.
• Coordinate other operational requirements linked to the schedule including stewarding, catering and pitch requirements.
• Support the logistical arrangements for the Academy Full Time and Hybrid Training Model programmes.
• Design, implement and monitor the Academy Transport Policy for the booking and upkeep of Academy vehicles working closely with the Academy Recruitment and Transport Administrator.
• Implement and monitor the Academy’s Visitor Policy.
• Assist the Academy Operations Manager with the management of the B Team fixtures programme as required.
• Ensure the completion and filling of domestic trialist paperwork and support with any requirements for FP, YDP and international trialists.
• Support the operational requirements for all trialists, which may include the booking of hotels, transport and the production of itineraries.
• Act as Secretary of various meetings across the Academy department, keeping minutes and distributing actions accordingly.
• Act as a Teamworks superuser and lead on all internal and external communication through the platform.
• Lead on the delivering of our match officials appointments developing strong relationships with the Nottinghamshire County FA.
• Lead on the allocation of Academy ball assistants for NFFC First Team fixtures.
• Assist with any administration duties across the academy, such as filling, ticket requests, dealing with queries, meeting and greeting guests.
• Support with administrative tasks relating to the PGAAC and full compliance with all Premier League Youth Development Rules.
• Present a professional image when dealing with both internal and external contacts and partners, acting in a professional manner always.
• Create successful and professional relationships with players and staff whilst maintaining professional distance from playing staff at all times.
• Act, at all times, in a manner appropriate to a representative of Nottingham Forest FC.
• Keep up to date with knowledge of current legislation and policies, communicating key changes to staff as appropriate.
• All staff are responsible for the wellbeing and safeguarding of children and vulnerable adults on all Club sites.
• If you have a concern or witness a Safeguarding matter, report it to the department’s Designated Safeguarding Officer (DSO) or the Club’s Lead DSO or Senior Safeguarding Manager.
• The welfare of young people and adults at risk is paramount within our Club and the safeguarding of all children, adults, staff, and visitors is everyone’s responsibility.
• All staff have a responsibility to act on a suspicion or disclosure that may suggest a young person or adult is at risk of harm.
• All staff are expected to familiarise themselves with the Club’s HR and Safeguarding policies and procedures including the Safeguarding team and how to report a concern.

Skills, Experience and Knowledge

• FA Safeguarding Children.
• FA CRB Enhanced Disclosure.
• Degree or equivalent qualification, or equivalent relevant professional training or experience.
• Experience of working with football regulations.
• Experience working within an elite playing environment.
• Experience of organising trips, tours and tournaments, both nationally and internationally.
• Knowledge of the Player Performance Pathway (EPPP).
• Drive to achieve deadlines, organise and prioritise workload effectively, and continually review ways of working to improve efficiency and effectiveness.
• Demonstrable skills and abilities in a PA / administration capacity.
• Good verbal and written communication skills and be able to understand and explain matters arising in own area of work.
• Excellent interpersonal skills, with people of all ages and backgrounds, able to maintain confidentiality, and act with tact and diplomacy.
• Willingness and flexibility to deal with urgent changes / demands, whilst maintaining existing workload.
• Excellent IT skills including MS Office, intranets, web and Outlook.
• Experience in health and safety duties and responsibilities appropriate to the post.
• Flair for building internal and external networks, productive relationships to share information and ideas and improve working practices.
• Skill at handling difficult situations and confidential matters according to policy and procedures, referring to others where necessary and appropriate.

Forest For Everyone

At Nottingham Forest Football Club we are committed to creating an environment where differences are respected, individuality is celebrated, everyone feels valued, supported, and included. Our goal is to ensure every member of our team can be themselves, contribute fully, and reach their potential without barriers.

Our Commitment to Equality, Diversity, Inclusion and Mental Wellbeing

As an equal opportunities employer, we welcome applications from talented people of all backgrounds regardless of age, disability, gender identity or reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sexual orientation, or any other characteristic protected by law. We continue to develop policies and practices that promote equality, diversity, inclusion and mental wellbeing across our workforce. To help us measure progress and hold ourselves accountable, we ask all applicants to provide accurate diversity information during the recruitment process.

Disability Confident Committed Employer

We are proud to be a Disability Confident Committed employer, taking positive steps to attract, recruit, and support disabled people. As part of this commitment, we work hard to ensure our recruitment processes are fair, inclusive, and accessible to everyone. We are committed to offering interviews for disabled applicants who meet the essential criteria for a role and provide reasonable adjustments at every stage from the application process through to ongoing support in the workplace. If you are likely to meet the definition of being a "disabled person" according to the Equality Act 2010, you may be eligible to apply for an interview via the Disability Confident Scheme. Please indicate this in your application form. The information you share with us about your health or disability will not be used in recruitment selections.

Our Commitment to Safeguarding

As part of the Club’s commitment to safeguarding, the successful applicant may be required to undergo a Disclosure Barring Service ("DBS") check or an enhanced DBS check. The results of a DBS check will be considered on an individual basis, and the Club will act in a proportionate manner when deciding whether or not to proceed with the appointment. An FA Enhanced DBS disclosure is required for all relevant new appointments to the Club. Individuals will be asked to declare any convictions, cautions or reprimands, warnings or bind-overs that may have been incurred. The Club reserves the right to carry out risk assessments where content has been disclosed on a DBS disclosure if it feels that it is relevant to the job requirements. Failure to satisfy the Club and the PL's safeguarding requirements may lead to the job offer being withdrawn or, if they have already started employment, summary termination of the employment.

Health and Safety

At Nottingham Forest Football Club, we are committed to ensuring a safe and healthy working environment for all employees. In accordance with the Health and Safety at Work etc. Act 1974, you are required to take reasonable care for your own health and safety and that of others who may be affected by your actions or omissions at work. You must also cooperate with the Club's health and safety policies and procedures. Should you identify any health and safety concerns, please report them promptly to your manager or a member of the Health and Safety/Facilities team.

Seniority Level: Entry level.

Employment Type: Full-time.

Job Function: Management and Manufacturing.