At a Glance
- Tasks: Support security operations at Nottingham Forest Football Club's hospitality areas during events.
- Company: Join the vibrant team at Nottingham Forest Football Club, a leader in sports hospitality.
- Benefits: Flexible hours, dynamic work environment, and opportunities to engage with fans.
- Other info: Embrace diversity and inclusion in a supportive workplace committed to equal opportunities.
- Why this job: Be part of an exciting atmosphere while ensuring safety and security for all guests.
- Qualifications: Experience in security preferred; strong observation and communication skills are essential.
The predicted salary is between 11.7 - 14.3 £ per hour.
Engagement: Casual position offering variable hours on a flexible basis.
Location: The City Ground, Nottingham, NG2 5FJ.
Department: Safety & Security.
Reporting to: Safety Officer.
About the Role
You will be responsible for supporting all aspects of security operations within the hospitality areas of Nottingham Forest Football Club. This includes following security policies and procedures, assisting with managing access control, and ensuring the safety of all club assets, employees, and visitors. The ideal candidate will have a background in security, excellent observation skills, and a proactive approach to ensuring safety.
Key Tasks and Responsibilities
- Monitor and patrol hospitality areas, including VIP areas, lounges, and dining facilities.
- Enforce security policies and procedures to ensure a safe environment.
- Assist with managing access control, including checking tickets and guest lists.
- Provide security support during all hospitality events, including match days, private functions, and special events.
- Coordinate with event management teams to ensure the safety of guests, staff, and VIPs.
- Assist with crowd control and ensure orderly conduct of guests.
- Respond promptly to security incidents and emergencies within hospitality areas.
- Assist with the resolution of incidents, ensuring a safe and effective outcome.
- Report incidents to the Hospitality Security Manager and assist with incident documentation.
- Provide excellent customer service to guests, staff, and VIPs.
- Assist guests with inquiries and directions, maintaining a helpful and professional demeanour.
- Promote a culture of security awareness among guests and staff.
- Ensure compliance with all relevant legal and regulatory requirements related to hospitality security.
- Maintain accurate records of security activities and incidents.
- Assist with the preparation of security reports for senior management.
What are we looking for
- Previous experience in security, preferably within a hospitality or sports environment.
- Knowledge of security systems and procedures.
- Strong observational and problem-solving skills.
- Ability to work effectively under pressure and in emergency situations.
- Excellent communication and interpersonal skills.
- Relevant security certifications (e.g. SIA license) preferable.
Forest For Everyone
We aim to create a culture which embraces and celebrates our differences, enables individuals to feel comfortable, maximise their potential and eliminate discrimination. Nottingham Forest Football Club is an equal opportunities employer and welcomes applications from all suitably qualified persons, regardless of age, disability, gender, gender reassignment, marital / civil partnership status, pregnancy / maternity leave, race, religion/belief, sexual orientation, or any other legally protected characteristic.
Disability Confident Committed Employer
We are a Disability Confident Committed employer. We encourage applications from people with disabilities and long-term health conditions. If you need disability-related adjustments to the recruitment process, please indicate this in your application.
Our Commitment to Equality, Diversity & Inclusion
Nottingham Forest Football Club is committed to developing policies to promote equal opportunities and diversity within our workforce.
Our Commitment to Safeguarding
As part of the Club's commitment to safeguarding, the successful applicant may be required to undergo a Disclosure Barring Service (DBS) check or an enhanced DBS check.
Corporate Steward (Casual) Safety & Security · The City Ground employer: Nottingham Forest
Nottingham Forest offers a dynamic and supportive work environment for Stadium Security Response Specialists, where your contributions directly impact the safety of thousands of supporters during match days. With a strong emphasis on teamwork and professional development, employees are encouraged to grow their skills while enjoying the unique atmosphere of working in a historic football club. The flexible scheduling allows for a balanced work-life experience, making it an excellent choice for those passionate about sports and security.
StudySmarter Expert Advice🤫
We think this is how you could land Corporate Steward (Casual) Safety & Security · The City Ground
✨Get Involved in Local Security Communities
Join online forums and local meetups related to security services. Engaging in discussions, sharing insights, and networking with professionals can really up your chances of landing a part-time role with companies like Nottingham Forest. Look out for local events or workshops that can provide valuable connections!
✨Showcase Your Skills Publicly
Consider volunteering for local events where security services are needed. This not only gives you hands-on experience but also provides a platform to demonstrate your skills to potential employers, including Nottingham Forest. Make sure to document your experiences and share them on social media or community pages!
✨Leverage Your Network
Tap into your personal network to let people know you’re on the lookout for part-time opportunities in security services. You’d be surprised how many people might have connections or know someone hiring! Regularly check in with friends or former colleagues working in the field.
✨Apply Directly Through Us
Don’t forget to check our website for part-time openings with Nottingham Forest! Applying directly gives you a better chance of being noticed, and it’s a great way to express your interest in the specific roles they have available in security services.
We think you need these skills to ace Corporate Steward (Casual) Safety & Security · The City Ground
Some tips for your application 🫡
Show Off Your Certifications:In the security services field, having relevant certifications can set you apart from the crowd. If you’ve got certifications like SIA, make sure you include them upfront in your CV. This shows you’re serious and knowledgeable about the industry!
Highlight Your Experience:Whether it’s previous roles in security, surveillance, or even customer service, showcasing relevant experience is key. Make sure to mention specific duties you’ve performed that relate to the job at Nottingham Forest. This demonstrates that you know what the role entails and you're ready to jump in.
Tailor Your Cover Letter:For a part-time role like this, it's a good idea to express your motivation for wanting to work at Nottingham Forest specifically. Mention how your availability aligns with their needs and what you’re hoping to learn. We love seeing enthusiasm and a willingness to grow!
Add Availability and Flexibility:For part-time positions, your availability can be a deciding factor. In your CV or cover letter, don’t forget to outline when you can work, and if you're open to various shifts. This flexibility can be a big plus for Nottingham Forest, showing you’re ready to contribute wherever needed.
How to prepare for a job interview at Nottingham Forest
✨Know Your Security Protocols
Familiarise yourself with common security protocols and procedures. Be ready to discuss your understanding of risk assessment, emergency response tactics, and how you would handle specific scenarios. It’s worth brushing up on the latest trends in the security industry too, so you can talk about where you see the field heading.
✨Showcase Relevant Experience
Even if it's part-time, highlight any previous experience in security or related roles. If you’ve done anything from bouncer work to volunteering at events, prepare to share how those experiences have equipped you with the skills required for this role at Nottingham Forest.
✨Demonstrate Communication Skills
In security services, clear communication is key. Be prepared to answer questions about how you would interact with the public and work as part of a team. Think of examples where you’ve effectively communicated during tense situations and how that helped resolve issues.
✨Flexible Availability Matters
As this is a part-time role, be clear about your availability. Employers often need flexibility for shifts, especially during peak hours or events. Be upfront about when you can work, and show your willingness to adapt to meet the team's needs.
