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- Tasks: Monitor CCTV systems during matchdays and ensure safety for all attendees.
- Company: Join Nottingham Forest FC, a renowned football club with a commitment to safety and community.
- Benefits: Enjoy flexible hours, training opportunities, and a vibrant work environment.
- Why this job: Be part of an exciting team, ensuring memorable matchday experiences while developing your skills.
- Qualifications: SIA CCTV Licence preferred; experience in CCTV operation and strong communication skills required.
- Other info: Diversity is celebrated here; we welcome applicants from all backgrounds.
Engagement: Casual position offering variable hours on a flexible basis
Location: The City Ground, Nottingham, NG2 5FJ
Department: Safety and Security
Reporting to: Head of Safety and Security
Closing Date For Applications: 4th August 2025
About the Role:
Nottingham Forest Football Club is seeking a detail-oriented and hardworking Control Room CCTV Operator with strong multitasking skills to oversee and manage critical CCTV systems during matchday operations. The successful candidate will develop a thorough understanding of our systems and processes to ensure smooth event management, collaborating closely with the team to identify and resolve issues promptly while maintaining effective communication.
Key Tasks and Responsibilities:
- Support Nottingham Forest FC in delivering safe events and high-quality service to all attendees.
- Operate all CCTV equipment and cameras on match days.
- Monitor viewing screens, take remedial or immediate action as necessary, and notify relevant personnel.
- Maintain detailed records, incident logs, management records, and evidential material in accordance with the Club’s CCTV Code of Practice and Procedures Manual.
- Review recorded material for evidential purposes and monitor radio links with staff and external agencies.
- Communicate professionally and courteously with staff and external agencies.
- Follow the CCTV Code of Practice for liaising with police, including making statements and attending court if required.
- Carry out equipment checks and report faults to the Safety Officer.
- Adhere to Data Protection Act (1998) and Human Rights Act (1998), ensuring information security and privacy.
- Maintain the security of the Event Day Control Room and equipment, controlling access to visitors.
- Perform other duties as assigned by the Safety Officer.
- Participate in training and development activities for personal and professional growth.
- Operate systems in compliance with Human Rights legislation, Regulation of Investigatory Powers Act (2000), and Data Protection principles.
- Represent Nottingham Forest FC professionally at all times.
- Maintain a positive attitude.
What are we looking for:
- Valid SIA Public Space Surveillance (CCTV) Licence or willingness to undertake training.
- Experience operating CCTV systems.
- Good communication and organizational skills.
- Ability to motivate and organize team members.
- Ability to work within structured policies and procedures.
Desirable criteria:
- Experience working in a stadium environment.
- Background in the sports industry.
- Ability to engage with internal and external stakeholders.
Forest For Everyone
We aim to foster a culture that embraces diversity, enables individuals to reach their potential, and eliminates discrimination.
Nottingham Forest Football Club is an equal opportunities employer and welcomes applications from all qualified persons, regardless of age, disability, gender, race, religion, or other protected characteristics.
Our Commitment to Safeguarding
As part of our safeguarding commitment, the successful applicant may need to undergo a DBS check. The results will be considered on a case-by-case basis, and the Club will act proportionately. An FA Enhanced DBS disclosure is required for relevant roles, and applicants must declare any convictions or cautions. Failure to meet safeguarding requirements may result in withdrawal of the job offer or termination of employment.
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Control Room CCTV Operator employer: Nottingham Forest
Contact Detail:
Nottingham Forest Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Control Room CCTV Operator
✨Tip Number 1
Familiarise yourself with the CCTV systems used at Nottingham Forest FC. Research the specific equipment and software they employ, as this knowledge will demonstrate your commitment and readiness to hit the ground running.
✨Tip Number 2
Network with current or former employees in the safety and security department. Engaging with them can provide valuable insights into the role and the club's culture, which you can leverage during interviews.
✨Tip Number 3
Prepare for situational questions that may arise during the interview. Think about scenarios where you had to manage multiple tasks under pressure, as this role requires strong multitasking skills.
✨Tip Number 4
Showcase your communication skills by practicing how you would interact with various stakeholders, including police and event staff. Being able to convey information clearly and professionally is crucial for this position.
We think you need these skills to ace Control Room CCTV Operator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key tasks and responsibilities of a Control Room CCTV Operator. Highlight your relevant experience in operating CCTV systems and managing critical situations.
Tailor Your CV: Customise your CV to reflect your skills and experiences that align with the requirements of the role. Emphasise your communication skills, ability to work under pressure, and any previous experience in a stadium or safety environment.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the position and the club. Mention your valid SIA Public Space Surveillance (CCTV) Licence or your willingness to undertake training, and explain how you can contribute to the safety and security of events.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for this role.
How to prepare for a job interview at Nottingham Forest
✨Know Your CCTV Systems
Familiarise yourself with the specific CCTV systems used by Nottingham Forest FC. Understanding how these systems operate will not only help you answer technical questions but also demonstrate your genuine interest in the role.
✨Highlight Communication Skills
As a Control Room CCTV Operator, effective communication is key. Be prepared to discuss examples of how you've successfully communicated with team members or external agencies in past roles, especially in high-pressure situations.
✨Demonstrate Attention to Detail
This role requires a keen eye for detail. Prepare to share instances where your attention to detail has made a difference, whether in monitoring equipment or maintaining records. This will show that you can handle the responsibilities of the position.
✨Show Enthusiasm for Safety and Security
Express your passion for safety and security in event management. Discuss any relevant experiences or training that align with the club's commitment to providing safe events, which will resonate well with the interviewers.
