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- Tasks: Support matchday safety operations and manage stewarding requirements at The City Ground.
- Company: Join Nottingham Forest Football Club, a vibrant community-focused organisation with a rich history.
- Benefits: Enjoy event tickets, discounts, free parking, and an Employee Assistance Programme.
- Why this job: Be part of a dynamic team ensuring safety at exciting events while developing your skills.
- Qualifications: Experience in event coordination, strong admin skills, and proficiency in Microsoft applications required.
- Other info: We celebrate diversity and are committed to equal opportunities for all applicants.
The predicted salary is between 28800 - 43200 £ per year.
Salary: Please state your expectations within your application
Contract: Full Time, 37.5 hours a week
Location: The City Ground, Nottingham, NG2 5FJ
Department:Safety and Security
Reporting to:Deputy Safety Officer (Staff)
Closing Date For Applications:15th August 2025
About the Role:
To assist and support with key aspects of the matchday safety operation for all Club fixtures and events at The City Ground and Training Ground, specifically all administrative duties and organisation of all stewarding requirements, whilst ensuring compliance with the General Safety Certificate for the Club as issued by Nottinghamshire County Council under:
- The Safety of Sports Grounds Act 1975 (as amended)
- Fire Safety and Safety of Places of Sport Act 1987
The Perks of the Job:
- Opportunity to access tickets for events at The City Ground.
- Employee Assistance Programme.
- Access to high street and gym discounts.
- Discount within our Club shop.
- Free on-site parking.
Key Tasks and Responsibilities:
- Arrange all safety staff cover for all Club events and fixtures, including the weekly stewarding requirements for the Training Ground.
- Prepare and provide staffing deployments for all area supervisors with staff lists and positions.
- Assist with ensuring all matchday safety & security staff follow the correct signing in process so that all staffing information is accurate.
- Undertake all matchday time and attendance administration (currently Humanforce), preparing all timesheets and paperwork for Payroll to ensure correct payment of staff.
- Liaise with Payroll regarding any queries and deal with any reference requests for casual staff.
- Assist with setting up and manage the turnstile monitoring system in preparation for matchdays on a game-by-game basis (currently Teamcard) and provide post-match attendance figures and people flow reports for use internally and externally e.g. by the FA and EFL.
- Assist with maintaining steward information within the personnel system and produce photo identification for all casual matchday staff.
- Assist with the Matchday Accreditation process for all safety staff.
- Maintain an inventory for all uniform and equipment issued to stewards, including ensuring all uniform and equipment is accounted for after each matchday.
- Support in the organisation and delivery of training for new matchday staff and development training for existing matchday staff. To include but not restricted to induction training, formal qualifications suitable for role, continued professional development.
- Responsible for recording lost/found property – to include enquiries to return items were possible.
- Prepare admin that is required for Safety, Security & Stewarding aspects of the matchday operation.
- Assist with collating all matchday safety paperwork after each fixture and ensure it is filed away appropriately.
- Complete any other administrative tasks that may be required to support the Safety & Security team.
What are we looking for:
- Experience in a similar role involving coordinating stewarding requirements & administration for large events.
- Excellent administration skills, is very well organised, displays excellent attention to detail and able to prioritise and manage workload.
- Good knowledge of Microsoft Applications (Word, Excel, PowerPoint etc).
- Prior experience in delivering training.
- Highly developed problem-solving skills, is resilient, works well in pressurised and stressful situations.
- Flexibility to deal with issues out of hours and at short notice.
- Fosters a team approach both within and between departments assisting others where appropriate.
- Strong interpersonal skills with the ability to communicate confidently especially with Operational Departments, the People & Culture Department and our Safety Staff workforce.
Forest For Everyone
We aim to create a culture which embraces and celebrates our differences, enables individuals to feel comfortable, maximise their potential and eliminate discrimination.
Nottingham Forest Football Club is an equal opportunities employer and welcomes applications from all suitably qualified persons, regardless of age, disability, gender, gender reassignment, marital / civil partnership status, pregnancy / maternity leave, race, religion/belief, sexual orientation, or any other legally protected characteristic.
Nottingham Forest Football Club is a signatory of the FA’s Football Leadership Diversity Code. We are committed to developing policies to promote equal opportunities and diversity within our workforce. To monitor our progress against these commitments, we require all applicants to provide accurate diversity data during the application process.
Disability Confident Committed Employer
We are a Disability Confident Committed employer. We encourage applications from people with disabilities and long-term health conditions. If you need disability-related adjustments to the recruitment process, please indicate this in your application.
If you are likely to meet the definition of being a \”disabled person\” according to theEquality Act 2010, you may be eligible to apply for an interview via theDisability Confident Scheme– please indicate this in your application form below. The information you share with us about your health or disability will not be used in recruitment selections.
Our Commitment to Safeguarding
As part of the Club’s commitment to safeguarding, the successful applicant may be required to undergo a Disclosure Barring Service (“DBS”) check or an enhanced DBS check. The results of a DBS check will be considered on an individual basis, and the Club will act in a proportionate manner when deciding whether or not to proceed with the appointment.
An FA Enhanced DBS disclosure is required for all relevant new appointments to the Club. Individuals will be asked to declare any convictions, cautions or reprimands, warnings or bind-overs that may have been incurred. The Club reserves the right to carry out risk assessments where content has been disclosed on a DBS disclosure if it feels that it is relevant to the job requirements. Failure to satisfy the Club and the PL\’s safeguarding requirements may lead to the job offer being withdrawn or, if they have already started employment, summary termination of the employment.
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Safety and Security Administrator employer: Nottingham Forest Football Club
Contact Detail:
Nottingham Forest Football Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Safety and Security Administrator
✨Tip Number 1
Familiarise yourself with the General Safety Certificate and relevant legislation like the Safety of Sports Grounds Act. Understanding these regulations will not only help you in the role but also show your commitment to safety and security during your interview.
✨Tip Number 2
Network with professionals in the safety and security field, especially those who have experience in sports events. Attend local events or join online forums to connect with others who can provide insights or even referrals for the position.
✨Tip Number 3
Demonstrate your organisational skills by preparing a mock schedule or plan for a matchday operation. This will showcase your ability to manage multiple tasks and prioritise effectively, which is crucial for the role.
✨Tip Number 4
Research Nottingham Forest Football Club's recent events and any challenges they faced regarding safety and security. Being knowledgeable about the club's current situation will help you stand out during interviews and discussions.
We think you need these skills to ace Safety and Security Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in safety and security administration, particularly any roles involving stewarding for large events. Use specific examples to demonstrate your organisational skills and attention to detail.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the club. Mention your understanding of the responsibilities outlined in the job description and how your skills align with them. Be sure to include your salary expectations as requested.
Highlight Relevant Skills: Emphasise your proficiency in Microsoft Applications and any experience you have in delivering training. Mention your problem-solving abilities and how you handle stressful situations, as these are key attributes for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Safety and Security Administrator position.
How to prepare for a job interview at Nottingham Forest Football Club
✨Know Your Safety Regulations
Familiarise yourself with the General Safety Certificate and relevant safety legislation, such as The Safety of Sports Grounds Act 1975. Being able to discuss these regulations confidently will show your understanding of the role's responsibilities.
✨Demonstrate Organisational Skills
Prepare examples from your past experience that highlight your organisational abilities, especially in coordinating large events. Discuss how you manage workloads and prioritise tasks effectively.
✨Showcase Your Training Experience
Since the role involves delivering training, be ready to share your experiences in this area. Talk about any training programmes you've developed or delivered, and how you ensure staff are well-prepared for their roles.
✨Exhibit Strong Interpersonal Skills
Prepare to discuss how you communicate with various departments and staff. Highlight instances where your interpersonal skills helped resolve issues or improve team dynamics, especially under pressure.
