At a Glance
- Tasks: Ensure safety at events, support stewards, and manage incidents effectively.
- Company: Join Nottingham Forest Football Club, a diverse and inclusive workplace.
- Benefits: Flexible hours, casual work environment, and opportunities for training.
- Other info: Great opportunity for personal growth and to make a difference in the community.
- Why this job: Be part of an exciting match day experience while ensuring everyone's safety.
- Qualifications: Strong communication skills and a passion for safety; Level 2 in Spectator Safety preferred.
The predicted salary is between 12 - 15 £ per hour.
Engagement: Casual position offering variable hours on a flexible basis
Location: The City Ground, Nottingham, NG2 5FJ
Department: Safety & Security
Reporting to: Safety Officer
About the Role: In addition to all roles outlined in the Steward Job Description, Supervisors should ensure, as far as is reasonably practicable, they have prepared a safe environment to facilitate the safety of all attendees at events held at the Stadium. To ensure that those stewards under your supervision feel able to perform their roles, it is essential that you remain visible and accessible, routinely offering support, encouragement, and advice. Ensuring the delivery of excellent customer care is essential to your role. You will be expected to be involved in managing incidents within your area of responsibility, including dealing with breaches of ground regulations, searching of spectators and performing ejections. You will also be required to assist with queue management within the stadium and in the areas outside. Supervisors will work within the law and the event regulations as set down by the Club in accordance with the Stadium Safety Certificate.
Key Tasks and Responsibilities
- Attend the Stadium at given dates and times as directed by the Stewarding Services Lead
- Attend pre-event briefings, noting anything specific to your area as well as ensuring all information is understood and what your areas of responsibility are
- Brief stewards under your supervision, relaying information relevant to the event as well as reminding them of the threat of terrorism and emergency procedures
- Assign stewards to their positions, ensuring that they are aware of their roles and areas of responsibility
- Perform pre-match checks to ensure all areas are checked for damage, cleanliness and suspicious items
- Ensuring that emergency phones in your area of responsibility are in working order
- Providing support to stewards under your supervision ensuring that they are constantly monitoring the crowd for overcrowding, signs of distress and enforcing Ground Regulations
- Supervise ejections in accordance with Club policy, providing updates to Match Control and ensuring all relevant paperwork is completed
- Ensure that all relevant debriefing documentation is completed, recording complaints and incidents
- Ensure that your area of responsibility is clear of supporters and all stand checks are completed
- Be fully conversant with any methods/messages or signals used to alert staff that an emergency has arisen
- To maximise any opportunity to enhance the customer’s match day experience
- Attend all training sessions as required by the Safety Management Team
What are we looking for
- Excellent communication and interpersonal skills
- To remain calm, efficient and assertive, in particular when dealing with challenging situations
- Thorough and ready knowledge of safety procedures
- Effective questioning when in pressure situations
- Have a polite, courteous and approachable manner
- Able to manage conflict and demonstrate confidence to challenge inappropriate behaviour
- Have good numeracy and literacy skills
- Level 2 in Spectator Safety
- Be willing to undertake and complete level 3 Certificate in Spectator Safety
Forest For Everyone
We aim to create a culture which embraces and celebrates our differences, enables individuals to feel comfortable, maximise their potential and eliminate discrimination. Nottingham Forest Football Club is an equal opportunities employer and welcomes applications from all suitably qualified persons, regardless of age, disability, gender, gender reassignment, marital / civil partnership status, pregnancy / maternity leave, race, religion/belief, sexual orientation, or any other legally protected characteristic. Nottingham Forest Football Club is a signatory of the FA’s Football Leadership Diversity Code. We are committed to developing policies to promote equal opportunities and diversity within our workforce. To monitor our progress against these commitments, we require all applicants to provide accurate diversity data during the application process.
Disability Confident Committed Employer
We are a Disability Confident Committed employer. We encourage applications from people with disabilities and long-term health conditions. If you need disability-related adjustments to the recruitment process, please indicate this in your application. If you are likely to meet the definition of a "disabled person" according to the Equality Act 2010, you may be eligible to apply for an interview via the Disability Confident Scheme - please indicate this in your application form below. The information you share with us about your health or disability will not be used in recruitment selections.
Our Commitment to Equality, Diversity & Inclusion
Nottingham Forest Football Club is an equal opportunities employer and welcomes applications from all suitably qualified persons, regardless of age, disability, gender, gender reassignment, marital / civil partnership status, pregnancy / maternity leave, race, religion/belief, sexual orientation, or any other legally protected characteristic. Nottingham Forest are committed to developing policies to promote equal opportunities and diversity within our workforce. To monitor our progress against these commitments, we require all applicants to provide accurate diversity data during the application process.
Our Commitment to Safeguarding
As part of the Club’s commitment to safeguarding, the successful applicant may be required to undergo a Disclosure Barring Service ("DBS") check or an enhanced DBS check. The results of a DBS check will be considered on an individual basis, and the Club will act in a proportionate manner when deciding whether or not to proceed with the appointment. An FA Enhanced DBS disclosure is required for all relevant new appointments to the Club. Individuals will be asked to declare any convictions, cautions or reprimands, warnings or bind-overs that may have been incurred. The Club reserves the right to carry out risk assessments where content has been disclosed on a DBS disclosure if it feels that it is relevant to the job requirements. Failure to satisfy the Club and the PL's safeguarding requirements may lead to the job offer being withdrawn or, if they have already started employment, summary termination of the employment.
Safety Supervisor (Casual) in Nottingham employer: Nottingham Forest Football Club
Nottingham Forest Football Club is an exceptional employer that prioritises a supportive and inclusive work environment, particularly for the Safety Supervisor role at The City Ground. With flexible hours and a commitment to employee development, the club fosters a culture of teamwork and respect, ensuring that all staff feel valued and empowered to contribute to a safe and enjoyable match day experience for fans. Additionally, as a Disability Confident Committed employer, Nottingham Forest actively encourages diversity and provides opportunities for growth within the organisation.
Contact Details:
Nottingham Forest Football Club Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Safety Supervisor (Casual) in Nottingham
✨Get Involved in Local Security Communities
Join online forums and local meetups related to security services. Engaging in discussions, sharing insights, and networking with professionals can really up your chances of landing a part-time role with companies like Nottingham Forest Football Club. Look out for local events or workshops that can provide valuable connections!
✨Showcase Your Skills Publicly
Consider volunteering for local events where security services are needed. This not only gives you hands-on experience but also provides a platform to demonstrate your skills to potential employers, including Nottingham Forest Football Club. Make sure to document your experiences and share them on social media or community pages!
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Tap into your personal network to let people know you’re on the lookout for part-time opportunities in security services. You’d be surprised how many people might have connections or know someone hiring! Regularly check in with friends or former colleagues working in the field.
✨Apply Directly Through Us
Don’t forget to check our website for part-time openings with Nottingham Forest Football Club! Applying directly gives you a better chance of being noticed, and it’s a great way to express your interest in the specific roles they have available in security services.
We think you need these skills to ace Safety Supervisor (Casual) in Nottingham
Some tips for your application 🫡
Show Off Your Certifications:In the security services field, having relevant certifications can set you apart from the crowd. If you’ve got certifications like SIA, make sure you include them upfront in your CV. This shows you’re serious and knowledgeable about the industry!
Highlight Your Experience:Whether it’s previous roles in security, surveillance, or even customer service, showcasing relevant experience is key. Make sure to mention specific duties you’ve performed that relate to the job at Nottingham Forest Football Club. This demonstrates that you know what the role entails and you're ready to jump in.
Tailor Your Cover Letter:For a part-time role like this, it's a good idea to express your motivation for wanting to work at Nottingham Forest Football Club specifically. Mention how your availability aligns with their needs and what you’re hoping to learn. We love seeing enthusiasm and a willingness to grow!
Add Availability and Flexibility:For part-time positions, your availability can be a deciding factor. In your CV or cover letter, don’t forget to outline when you can work, and if you're open to various shifts. This flexibility can be a big plus for Nottingham Forest Football Club, showing you’re ready to contribute wherever needed.
How to prepare for a job interview at Nottingham Forest Football Club
✨Know Your Security Protocols
Familiarise yourself with common security protocols and procedures. Be ready to discuss your understanding of risk assessment, emergency response tactics, and how you would handle specific scenarios. It’s worth brushing up on the latest trends in the security industry too, so you can talk about where you see the field heading.
✨Showcase Relevant Experience
Even if it's part-time, highlight any previous experience in security or related roles. If you’ve done anything from bouncer work to volunteering at events, prepare to share how those experiences have equipped you with the skills required for this role at Nottingham Forest Football Club.
✨Demonstrate Communication Skills
In security services, clear communication is key. Be prepared to answer questions about how you would interact with the public and work as part of a team. Think of examples where you’ve effectively communicated during tense situations and how that helped resolve issues.
✨Flexible Availability Matters
As this is a part-time role, be clear about your availability. Employers often need flexibility for shifts, especially during peak hours or events. Be upfront about when you can work, and show your willingness to adapt to meet the team's needs.
