Young Person's Support Worker - Retford

At NCHA, we believe every young person deserves the support and encouragement to achieve their goals and build a brighter future. We're looking for a dedicated Support Worker to join our friendly and supportive service in Retford, helping young people develop the confidence, resilience and independence needed for adult life.

Role overview

As a Young People's Support Worker, you'll support young people living semi-independently to develop life skills, achieve personal goals and move successfully into permanent accommodation. You'll act as a positive role model, mentor and advocate, helping young people make informed choices and overcome barriers to reaching their potential.

Key responsibilities

• Supporting young people to develop independence, confidence and life skills.
• Developing, implementing and reviewing individual support plans and risk assessments.
• Helping young people access education, employment and training opportunities.
• Supporting with daily living activities, including budgeting, managing bills, cooking and household responsibilities.
• Encouraging participation in leisure activities and engagement within the local community.
• Working collaboratively with external agencies and support networks.
• Advocating for young people and working closely with external agencies and professionals.
• Maintaining accurate records and contributing to safeguarding responsibilities.
• Promoting a safe, positive and supportive environment for young people and colleagues.

Working pattern

This is a 37-hour role working on a rota basis across seven days, including weekends and bank holidays; so, flexibility is key. Typical shifts are 07:00-14:30, 08:00-15:30 and 14:30-22:00. A driving licence and access to a vehicle would be highly desirable.

Ideal candidate

We're looking for someone who is compassionate, resilient and motivated by helping young people succeed. Change can sometimes be hard so you could face behaviours that challenge; your patient and assertive nature will ensure this doesn't escalate and leads to positive outcomes consistently.

You'll have experience of working with young people, either professionally or in a voluntary capacity, alongside an understanding of the challenges they may face. You'll be a confident communicator who can build positive relationships while maintaining professional boundaries.

You’ll also have:

• Excellent communication and interpersonal skills.
• The ability to maintain professional boundaries and confidentiality.
• Basic IT skills and the ability to maintain accurate records.
• The ability to manage challenging situations calmly and professionally.
• A positive attitude and a proactive approach to supporting others.
• A genuine commitment to helping young people achieve their potential.
• Level 3 Lead Adult Care Worker Qualification.

You must either already hold a Level 3 Lead Adult Care Worker qualification, be actively working towards it, or be willing and able to achieve it as part of your employment. If you need to complete the qualification through an apprenticeship, you must meet the apprenticeship eligibility requirements, including having lived in the UK for at least 3 years prior to starting, having sufficient right to work in the UK for the duration of the programme, and not currently being enrolled on another course of study.

Why join us?

This is your opportunity to positively influence a young person's future every single day. You'll join a supportive team that values compassion, empowerment and making a genuine difference in the lives of young people.

Did you know that NCHA is officially a Great Place To Work? In fact, we're included in the top 50 super-large workplaces by Great Place To Work UK. Take a look at our working life, benefits, and values, to see why 77% of our colleagues say we're a great place to work.

Over to you

Click apply and show us why you are suitable! All successful candidates will be required to take a short numerical and literacy test prior to the interview. You will need to attach a CV in order to apply for this role. Please note that we are not currently offering visa sponsorship. Previous applicants and colleagues re-applying will be reviewed at the manager's discretion. We may close this vacancy early should we receive sufficient interest.

As an Equal Opportunities and Disability Confident Employer, NCHA welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. Male Support Workers are currently under-represented in this area and we particularly welcome suitable applications.

The Company

We're Nottingham Community Housing Association, known to many as NCHA. We've been around since 1973, and we're really proud of that. We're more than just a housing association: we deliver care and support to people all over the East Midlands.