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- Tasks: Support individuals with complex needs in daily activities and community integration.
- Company: Join Nottingham Community Housing Association, a top-rated workplace dedicated to social care since 1973.
- Benefits: Enjoy flexible hours, free training, generous leave, and a supportive work culture.
- Why this job: Make a real difference in people's lives while gaining valuable experience in social care.
- Qualifications: No prior experience needed; just bring empathy, patience, and a willingness to learn.
- Other info: Full training provided; must be open to shift work and travel within the area.
The predicted salary is between 19700 - 24000 £ per year.
Join to apply for the Support Staff role at Nottingham Community Housing Association
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Join to apply for the Support Staff role at Nottingham Community Housing Association
Salary: Care Assistant – £23,792 per annum pro rata; Support Worker – £24,030 – £24,513 per annum pro rata
Location: Mansfield and Ashfield
Hours: 37 hours, part time considered
Closing Date: 13/07/2025 23:59
This is a {Advertised Permanent / Temporary}, {Advertised Full Time / Part Time} vacancy that will close in 13 days at 23:59 BST.
The Vacancy
Are you looking to get into the world of Social Care in a starting role that provides full training? Would you like to make a real difference in the community?
If so, we have a fantastic opportunity for the right person to join our friendly and supportive team at Mansfield & Ashfield as a Care Assistant or a Support Worker. You’ll be able to develop your skills and experience with us as we provide all the training you need to excel in the role.
Full time and part time hours considered.
As we are looking for Care Assistants and Support Workers, the role and salary offered to you will depend on previous experience. Candidates who don’t meet the requirements of the Support Worker role could be offered a starting role as a Care Assistant, so we encourage you to apply even if you have no experience in social care.
Did you know NCHA was officially ranked as one of the UK’s best places to work? This year, we were officially ranked as the 41st UK’s Best Workplace by Great Place to Work UK. Take a look at our working life, benefits, and values, to see why 77% of our colleagues say it is a great place to work.
The Service
Our Mansfield & Ashfield services offer support to individuals with complex and challenging needs including mental health needs, learning disabilities and autism, either at within own flats (Kirkby-In-Ashfield) or within our four-bed supported living service (Mansfield).
The Role
As a Support Worker, your role will involve helping service users to integrate into the community and enabling them to participate in leisure activities. Alongside this, you could be required to help with day to day needs such as shopping, appointments, finances, medication and meal preparation.
Whilst undertaking these duties, you will be able to demonstrate an understanding towards individuals with varying levels of support needs and accommodate these needs where possible, which could include personal care.
Please note that due to the needs of our service users, there may be elements of moving and handling, risk management and physical intervention involved in the role; as such, you will need to be willing and able to undertake these duties.
By the end of your shift, you will have helped a multitude of people with a multitude of tasks, each one resulting in a huge sense of achievement and satisfaction.
Check out the Role Profile document to find out more!
“Helping a person see their life change and playing a part in that progress is so rewarding” – NCHA colleague.
What We Are Looking For
The ideal candidate is looking for shift work and not 9-5 hours. They will be open and supportive to the needs of others and willing to go the extra mile for our service users. We are looking for individuals who are organized, approachable, patient and flexible. Empathy and compassion whilst being able to demonstrate a robust and safe approach to managing risk positively is key in this role. Although the role can be challenging at times, the training and support we provide will ensure that you are well equipped and confident to hit the ground running.
Experience is desired but not essential so please don’t let this put you off from applying – we look for personal values that align with NCHA’s CLEAR values!
A full valid driving licence is highly desirable as you will be expected to travel in the area. You will be able to claim any travel expenses if you have business insurance.
All successful candidates will be required to work on a rota basis over a 24-hour period including weekends, bank holidays and sleep-ins; a bonus is paid for waking nights and an allowance is paid for sleep-ins.
Useful Top Tips
- You will need to attach a CV in order to apply for this role.
- All correspondence will be via your registered email address.
- View the full Role Profile in the document tab at the top of the page and refer to the Person Specification section of the Role Profile to complete your application – show us why you are suitable!
- For more information about NCHA, please refer to the attached ‘Helping Our Customers’– get a better idea of what we do across the organisation!
To apply,
Click the Apply Now button at the top of this page.
We look forward to receiving your application!
Please note that we are not currently offering visa sponsorship.
As an Equal Opportunities and Disability Confident Employer, NCHA welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of our LGBT Allies Programme, we also welcome applications from members of the LGBT community and encourage inclusivity in the workplace.
The Company
We’re Nottingham Community Housing Association, known to many as NCHA. We’ve been around since 1973, and we\’re really proud of that. We\’re more than just a housing association: we deliver care and support to people all over the East Midlands. Read our story to find out more about us.
Some Benefits
Wellbeing
plan
NCHA
pension
Free DBS
checks
£250 referral bonus
Generous annual
leave
Free healthcare
cash plan
Company social
events
Enhanced maternity, paternity and adoption leave and pay
Free training and development
Access to cycle to work and discounted bus pass schemes
Documents
Helping Our Customers – DownloadEquality Diversity and Inclusion Strategy – DownloadCare Assistant – Role Profile – April 21.docx – DownloadSupport Worker – SL and CO.docx – Download
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
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Job function
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Job function
Other
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Industries
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Support Staff employer: Nottingham Community Housing Association
Contact Detail:
Nottingham Community Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Staff
✨Tip Number 1
Familiarise yourself with NCHA's CLEAR values. Understanding these values will help you align your personal experiences and motivations with what they are looking for in a candidate, making it easier to demonstrate your suitability during any interviews.
✨Tip Number 2
Showcase your empathy and compassion in conversations with current or former employees. Engaging with them can provide insights into the role and help you articulate your understanding of the challenges faced by service users.
✨Tip Number 3
Be prepared to discuss your flexibility and willingness to work varied hours. Since the role requires shift work, highlighting your adaptability and commitment to meeting the needs of service users will set you apart from other candidates.
✨Tip Number 4
If you have a driving licence, mention it during any discussions. Being able to travel within the area is highly desirable, and demonstrating this capability can enhance your appeal as a candidate.
We think you need these skills to ace Support Staff
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements for the Support Staff role. Tailor your application to highlight how your skills and experiences align with what Nottingham Community Housing Association is looking for.
Highlight Relevant Experience: Even if you don't have direct experience in social care, think about any transferable skills or experiences that demonstrate your empathy, patience, and ability to support others. Make sure to include these in your CV and cover letter.
Showcase Your Values: NCHA values personal qualities that align with their CLEAR values. In your application, emphasise your commitment to supporting others, your flexibility, and your willingness to go the extra mile. Use specific examples to illustrate these traits.
Follow Application Instructions: Ensure you attach a CV and any other required documents as specified in the job listing. Double-check that your application is complete and submitted before the closing date to avoid missing out on this opportunity.
How to prepare for a job interview at Nottingham Community Housing Association
✨Understand the Role
Before your interview, make sure you thoroughly understand the responsibilities of a Support Worker or Care Assistant. Familiarise yourself with the specific needs of the service users and how you can contribute to their well-being.
✨Show Empathy and Compassion
During the interview, demonstrate your ability to empathise with others. Share examples from your past experiences where you've shown compassion, as this is crucial in social care roles.
✨Highlight Flexibility and Organisation
The role requires shift work and adaptability. Be prepared to discuss how you manage your time and handle unexpected situations, showcasing your organisational skills and flexibility.
✨Align with NCHA's Values
Research Nottingham Community Housing Association's CLEAR values and be ready to explain how your personal values align with theirs. This will show that you're not just looking for a job, but are genuinely interested in contributing to their mission.