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- Tasks: Support individuals with learning disabilities and mental health needs to build confidence and independence.
- Company: Join Nottingham Community Housing Association, a top-rated employer in the UK.
- Benefits: Enjoy generous leave, wellbeing support, and free training opportunities.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: No experience needed, just a caring attitude and willingness to learn.
- Other info: Flexible shift patterns and a supportive team environment await you.
The predicted salary is between 20000 - 24000 £ per year.
Salary: £24,030 - £24,513 per annum
Location: Leicestershire
Hours: 37
Closing Date: 10/02/2026 23:59
This is a permanent, full-time vacancy that will close in 12 days at 23:59 GMT.
Join a team where you can genuinely make a difference. We’re recruiting passionate, people-focused Support Workers to join one of our friendly Care & Support teams across Leicestershire. Whether you’re supporting young adults with learning disabilities or individuals living with mental health illness, you’ll play a key role in helping people build confidence, independence, and meaningful lives. No experience? That’s okay, we provide full training and ongoing development to help you thrive.
About Our Services & Available Roles
- Learning Disability Support Worker – Highfields Street, Coalville
A brand-new supported living service for young adults with learning disabilities. Highfields Street supports individuals to live safely and independently, with 1:1 care focused on building confidence, daily living skills, and community involvement. - Mental Health Support Worker – City Heights, Loughborough
City Heights is a supported living service that provides long-term support to persons living with a learning disability or a mental health illness. The service enables people to learn independent living skills and develop their confidence and obtain work or voluntary employment. - Mental Health Support Worker – Bridge Street, Shepshed
Bridge Street is a supported living service that provides support to persons living with mental health illness prior to independent living. Enabling people to learn about their mental health, providing therapeutic support in a psychologically informed environment.
What You’ll Do
- Deliver personalised, face-to-face support
- Build daily living skills and confidence
- Write and review risk assessments
- Work closely with families and multi-agency professionals
- Follow procedures and health & safety standards
Shift Patterns
- 7:00am – 2:30pm
- 2:30pm – 10:00pm
- 10:00pm – 7:00am (waking nights)
- Includes weekends and bank holidays.
Highfields Street is not accessible by public transport; access to your own transport is necessary.
Who We’re Looking For
- You don’t need previous experience, just the right attitude.
- If You Are:
- Caring, compassionate and people-centred
- Organised and able to balance practical and administrative tasks
- Resilient, proactive and a creative problem solver
- Comfortable with shift work (not a 9–5 role!)
- Supportive and able to work confidently with vulnerable adults
Why Join NCHA
Did you know NCHA was officially ranked as one of the UK’s best places to work? This year, we were officially ranked as such by Great Place to Work UK, as well as being classed as one of the Best Workplaces for Wellbeing™, and the Best Workplaces for Women™ of 2024. Take a look at our working life, benefits, and values, to see why 77% of our colleagues say it is a great place to work.
Benefits
- 37 hour working week as standard
- Generous annual leave package with the ability to buy more (or sell)
- A fabulous benefits package to support your own wellbeing including a healthcare cash plan, counselling and support helpline, support with bus and tram passes, shopping discounts and many more
Equal Opportunities Statement
As an Equal Opportunities and Disability Confident Employer, we welcome applicants from all backgrounds, including Black, Asian and minority ethnic groups, disabled candidates, and LGBTQ+ applicants. NCHA strives to be a welcoming and inclusive employer as such we particularly welcome applicants from men, as they are currently under-represented within our Care and Support department.
How To Apply
Click Apply Now and submit your CV. All communication will be via your registered email address.
Helpful Hints
- Attach your CV to complete your application
- Refer to the Person Specification in the Role Profile to show why you’re suitable
- Read the Helping Our Customers document to understand who we support
Please note we are not currently offering visa sponsorship. Interviews will be held on an ongoing basis. We may close the adverts early if we receive enough interest.
The Company
We’re Nottingham Community Housing Association, known to many as NCHA. We’ve been around since 1973, and we’re really proud of that. We’re more than just a housing association: we deliver care and support to people all over the East Midlands.
Some Benefits
- Wellbeing plan
- NCHA pension
- Free DBS checks
- £250 referral bonus
- Generous annual leave
- Free healthcare cash plan
- Company social events
- Enhanced maternity, paternity and adoption leave and pay
- Free training and development
- Access to cycle to work and discounted bus pass schemes
Support Worker Leicestershire in Shepshed employer: Nottingham Community Housing Association
Contact Detail:
Nottingham Community Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker Leicestershire in Shepshed
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on NCHA. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Think about how your experiences, even if they're not directly related, can showcase your caring and compassionate nature.
✨Tip Number 3
Be yourself! During the interview, let your personality shine through. NCHA is looking for people who are genuine and passionate about making a difference, so don’t be afraid to share your story and why you want to be a Support Worker.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Support Worker Leicestershire in Shepshed
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for helping others shine through. We want to see that you genuinely care about making a difference in people's lives, so share any personal experiences or motivations that drive you.
Tailor Your CV: Make sure your CV is tailored to the role of Support Worker. Highlight any relevant skills or experiences that align with what we’re looking for, like your ability to support vulnerable adults or your knack for building confidence in others.
Follow the Guidelines: Don’t forget to check the Person Specification in the Role Profile! This will help you understand exactly what we’re looking for and how you can demonstrate that you’re the right fit for the team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application, and it ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Nottingham Community Housing Association
✨Know Your Role
Before the interview, take some time to really understand what being a Support Worker involves. Familiarise yourself with the specific needs of the individuals you’ll be supporting, whether they have learning disabilities or mental health issues. This will help you demonstrate your genuine interest and commitment during the interview.
✨Showcase Your Soft Skills
As a Support Worker, your ability to connect with people is crucial. Be ready to share examples of how you've shown compassion, resilience, and problem-solving skills in past experiences, even if they’re not directly related to care work. This will highlight your suitability for the role.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team, the support services, and the training provided. This shows that you’re engaged and serious about the position, plus it gives you valuable insights into the company culture.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific situations that may arise in the role. Think about scenarios involving emotional support, conflict resolution, or promoting independence. Practising your responses can help you feel more confident and articulate during the interview.
