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Company: Nottingham Community Housing Association

This role is known internally as Support Worker; however, it has been advertised externally as Lead Residential Care Worker to better reflect the shift lead responsibilities of the position.

Do you have experience in hospitality or customer service? We have a fantastic opportunity at Sherwood House for a Support Worker to join our dedicated team, and we'd like to show you in this video why you should join us.

Why work at NCHA?

We're delighted to announce NCHA has been named the UK's 29th Best Workplace for Women™ 2026 by Great Place to Work UK. We're also the 38th Best Workplace for Wellbeing™ 2026, with 77% of colleagues saying NCHA is a great place to work, compared with 54% at a typical UK workplace. Explore working life at NCHA, our benefits, and our values to discover why.

Some of your benefits include:

• Salary of £24,871 - £25,371 per annum
• 36.5 days annual leave including bank holidays, with the option to buy and sell leave.
• Additional payments for sleep-in shifts
• Comprehensive training and ongoing development opportunities
• A welcoming, inclusive and diverse workplace culture
• Ongoing support from experienced and dedicated colleagues

The Service

Sherwood House is a registered care home providing person-centred support to 19 elderly residents who have chosen this home as their place to retire and live happily ever after.

Like them, you will also feel a change of pace thanks to the home’s scenery, as it is situated in the small village of Linby who won Nottinghamshire's "best kept village" award in 2013. A local tale recounts that the humble pancake was invented by the women of Linby to celebrate the defeat of Danish invaders.

The Role

As a Support Worker at Sherwood House, your main responsibility is to help residents live as independently as possible, while respecting their choices and preferences.

Your duties will include:

• Lead and coordinate shifts, ensuring high-quality, person-centred support.
• Support with daily living activities, personal care and community engagement.
• Coordinate health, social care and community appointments.
• Promote individuals' independence, choice and wellbeing.
• Administer and record medication in line with agreed procedures.
• Maintain accurate support plans, risk assessments and daily records.
• Liaise with families, healthcare professionals and external agencies.
• Provide guidance and support to Care Assistants and Support Workers during shifts.
• Ensure a safe, supportive and welcoming home environment.
• Respond appropriately to incidents, emergencies and safeguarding concerns.

This role may involve moving and handling tasks and risk management, so you must be comfortable and willing to undertake these duties. For full details, check out the Role Profile at the bottom of the page.

Working Hours

All successful candidates will be required to work on a rota basis over a 24-hour period, including weekends and bank holidays; a bonus is paid for waking nights. Shift Patterns include: 07:00-15:00, 08:00-13:00, 08:30-12:30, 13:30-21:30, 07:00-14:30, 14:00-21:15, and 21:15-07:15 waking nights.

We also have bank roles available for candidates who want more flexibility; please note you will need to pick up 1 shift per month to keep your bank contract.

The Company

We’re Nottingham Community Housing Association, known to many as NCHA. We’ve been around since 1973, and we're really proud of that. We're more than just a housing association: we deliver care and support to people all over the East Midlands. Read our story to find out more about us.

Some Benefits

• plan
• NCHA
• pension
• Free DBS
• checks
• £250 referral bonus
• Generous annual
• leave
• Free healthcare
• cash plan
• Company social
• events
• Enhanced maternity, paternity and adoption leave and pay
• Free training and development
• Access to cycle to work and discounted bus pass schemes

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

Lead Residential Care Worker Linby

Company: Nottingham Community Housing Association

Salary: £24,871 to £25,371 a year

Hours: Full-time

Location: Linby

Working pattern: On-site

Job type: Permanent

Posting date: 21 Sept 2026

Closing date: 11 Oct 2026