At a Glance
- Tasks: Support property sales by guiding customers and managing data across platforms.
- Company: Join NCHA, a top-rated workplace for women and wellbeing.
- Benefits: Competitive salary, flexible working, and supportive team culture.
- Other info: Full training provided; great opportunities for personal growth.
- Why this job: Make a real difference in helping people achieve home ownership.
- Qualifications: Customer service experience and strong communication skills required.
The predicted salary is between 31934 - 31934 £ per year.
Join our ambitious and friendly sales team at Nottingham Community Housing Association (NCHA). We believe everyone deserves safe, affordable housing. We are looking for a motivated and organised Property Sales Coordinator to help us deliver an exciting and varied sales programme across the East Midlands. This includes new shared ownership homes, staircasing, statutory and one-off sales.
Why work at NCHA? We're delighted to announce NCHA has been named the UK's 29th Best Workplace for Women 2026 by Great Place to Work UK. We're also the 38th Best Workplace for Wellbeing 2026, with 77% of colleagues saying NCHA is a great place to work, compared with 54% at a typical UK workplace. NCHA is extremely supportive and has great employee benefits.
The Role:
- Responding to customer enquiries and guiding them through the sales process.
- Administering shared ownership applications, staircasing and voluntary/right to acquire sales.
- Managing data entry for properties and buyers across various platforms.
- Liaising with buyers, solicitors, estate agents and internal teams to keep sales on track and answering low level enquiries.
- Providing vital admin support including raising purchase orders, processing invoices and assisting with reports.
Working Hours: Monday to Friday, office hours. This role follows a partially agile working model offering a blend of office and home-based work (once fully trained) to support flexibility and work-life balance, with an expectation that 3 days are worked from our Head Office, Clifton Place.
About You:
- Experienced in a customer-facing role and confident communicating over the phone and in person.
- Knowledgeable of the property sales process, including conveyancing and mortgages.
- Organised, proactive and able to manage a busy workload using their own initiative.
- Proficient with Microsoft Word, Excel, and Outlook.
- Eager to learn, adaptable to new systems and ready to grow within the role.
- Sales progression experience is desirable but not essential; we will provide full training.
As an Equal Opportunities and Disability Confident Employer, NCHA welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. We also welcome applications from members of the LGBT community and encourage inclusivity in the workplace.
Apply now and be part of something meaningful and help us make home ownership a reality for more people across the East Midlands. Interviews will be held on 2 September 2026 at Clifton Place. Shortlisted candidates may be required to complete a work-related test as part of the recruitment process.
Property Sales Coordinator employer: Nottingham Community Housing Association
Nottingham Community Housing Association is an excellent employer, offering a friendly and inclusive workplace culture that values strong people skills and organization. Located in Clifton, employees benefit from a supportive environment that encourages personal growth and development, making it a rewarding place to work for those looking to make a meaningful impact in their community.
Contact Details:
Nottingham Community Housing Association Recruitment Team
