At a Glance
- Tasks: Manage partnerships and ensure high-quality service delivery across communities.
- Company: Join a passionate team dedicated to improving customer services.
- Benefits: Flexible working hours, impactful role, and a collaborative environment.
- Other info: Opportunity for career growth in a supportive team.
- Why this job: Make a real difference in communities while developing your skills.
- Qualifications: Strong analytical and communication skills; experience in contract monitoring preferred.
Nottingham
£32,800 - £38,700 per annum
FTC until 31st March 2027
Are you someone who enjoys building strong partnerships, working with data, and making services better for customers? We're looking for a Services Coordinator to join our Homes and Wellbeing team. You'll play a key role in ensuring services across our communities are delivered to a high standard, working closely with managing agents, external providers, colleagues and customers. This is a Fixed-term role until 31 March 2027.
If you thrive on collaboration, problem-solving and making things run smoothly, we'd love to hear from you.
What you'll be doing
- You'll take the lead on managing partnerships and service delivery across a number of schemes. Day to day, you will:
- Act as the main point of contact for external support providers and managing agents
- Build strong relationships with customers, colleagues and partners
- Monitor and manage service level agreements and contracts, ensuring high standards are met
- Prepare and analyse KPIs, performance data and management reports
- Work within budgets, monitoring spend and identifying value for money opportunities
Your work will directly influence the quality of services our customers receive every day.
What you'll bring
- We're looking for someone who can combine strong analytical skills with excellent communication and partnership working:
- Experience in contract monitoring, KPI development, quality frameworks or management information systems
- Strong numeracy skills with confidence managing budgets and data
- Excellent communication skills, with a diplomatic and customer-focused approach
- Ability to solve problems logically and fairly
- Confidence working with stakeholders and presenting complex information clearly
- Full driving licence and access to a vehicle, unless a disability precludes this.
Why join us?
You'll be joining a team that's passionate about delivering excellent services and creating thriving communities. We're committed to putting customers first, working collaboratively, and continuously improving what we do.
What you'll get in return
- A flexible, agile working environment
- The opportunity to work across a wide variety of schemes and partnerships
- A role where your work has a real impact on communities and customers
Working pattern
29.5 hours per week
Monday to Friday (office hours working pattern can be agreed)
If you're ready to take the next step in your career and be part of something meaningful, we'd love to hear from you.
Services Coordinator - Partnerships in Nottingham employer: Nottingham Community Housing Association
Join our Homes and Wellbeing team in Nottingham, where we prioritise collaboration and community impact. As a Services Coordinator, you'll enjoy a flexible working environment, opportunities for professional growth, and the chance to make a real difference in the lives of our customers. We foster a culture of continuous improvement and strong partnerships, ensuring that your contributions are valued and recognised.
Contact Details:
Nottingham Community Housing Association Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Services Coordinator - Partnerships in Nottingham
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend events, and connect with potential partners. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its partnerships. Show us you understand our mission and how you can contribute to making services better for customers.
✨Tip Number 3
Practice your communication skills! Whether it's presenting data or discussing service delivery, being clear and confident will help you stand out during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Services Coordinator - Partnerships in Nottingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Services Coordinator role. Highlight your experience in managing partnerships and working with data, as these are key aspects of the job. We want to see how your skills align with what we're looking for!
Showcase Your Communication Skills:Since this role involves building strong relationships, it's essential to demonstrate your excellent communication skills. Use examples from your past experiences where you've successfully collaborated with stakeholders or resolved conflicts. Let us know how you can bring that to our team!
Highlight Your Analytical Abilities:We’re keen on candidates who can analyse KPIs and performance data effectively. Include specific instances where you've monitored budgets or improved service delivery through data analysis. This will show us that you have the analytical mindset we need!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our team and values!
How to prepare for a job interview at Nottingham Community Housing Association
✨Know Your Partnerships
Before the interview, research the company’s existing partnerships and services. Understand their goals and how they align with your experience. This will help you demonstrate your knowledge and show that you're genuinely interested in making a positive impact.
✨Showcase Your Analytical Skills
Be prepared to discuss your experience with KPIs, contract monitoring, and data analysis. Bring examples of how you've used these skills to improve service delivery or solve problems in previous roles. This will highlight your ability to manage performance effectively.
✨Communicate Clearly and Confidently
Practice explaining complex information in a straightforward manner. Use clear examples from your past experiences to illustrate your points. This will showcase your excellent communication skills and your ability to work with various stakeholders.
✨Demonstrate Problem-Solving Abilities
Think of specific challenges you've faced in previous roles and how you resolved them. Be ready to discuss your logical approach to problem-solving and how it can benefit the team. This will show that you can handle the demands of the role effectively.
