At a Glance
- Tasks: Lead a compassionate team to support individuals experiencing homelessness and enhance their lives.
- Company: Join Nottingham Community Housing Association, a leader in community support.
- Benefits: Full-time role with flexible hours, competitive salary, and opportunities for personal growth.
- Other info: Dynamic work environment with a focus on inclusivity and collaboration.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in management and a passion for supporting vulnerable communities.
The predicted salary is between 30600 - 37400 £ per year.
Join Nottingham Community Housing Association (NCHA) as a Service Manager for our Homelessness Service, Nottingham and help shape services that change lives. Are you passionate about supporting people experiencing homelessness? NCHA are looking for a Service Manager for one of our Homelessness Services within our Care and Support Division who can lead with compassion, create a sense of belonging, and bring our CLEAR values to life every day.
The service is called Gedling Grove and is made up of 30 units across Nottingham City that offer short-term (up to 6 months) temporary accommodation for people who need a safe place to stabilise, rebuild and move on. Our customers often find themselves with us following some significant life challenges so our job is not just to house them but to support their mental health and get them back to a place they can grow from.
About The Job
- As Manager, you'll head up a team of people who manage the day-to-day delivery and development of this service.
- Ensure an excellent customer experience.
- Develop a strong multi-agency ‘hub' working with Health visitors, social workers, probation service etc.
- Managing a team of 10+, you will lead and support, including supervisions, development and performance management.
- Respond to, investigate and escalate safeguarding concerns.
- Monitor KPIs and monthly performance data, addressing areas for improvement with Nottingham City Council.
- Keep up to date with legislation, local procedures and best practice.
- Represent the service at operational, strategic and multi-agency meetings.
- Identify opportunities to enhance the service through charitable grants.
- Promote a positive, inclusive culture aligned to NCHA's CLEAR values.
The Hours
This is a permanent full-time job working 37 hours per week. While you will predominantly work office hours Monday to Friday you should expect to be able to offer some flexibility to cover evenings, weekends.
Service Manager in Nottingham employer: Nottingham Community Housing Association
At NCHA, we pride ourselves on being an excellent employer that values compassion and teamwork. Our supportive work culture fosters personal and professional growth, providing employees with opportunities to make a meaningful impact in the lives of young people in Newark. With competitive salaries and a commitment to staff development, we ensure that our team feels valued and empowered in their roles.
Contact Details:
Nottingham Community Housing Association Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in Nottingham
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Nottingham Community Housing Association.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Nottingham Community Housing Association.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Nottingham Community Housing Association.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Nottingham Community Housing Association. Apply directly through us to stand out!
We think you need these skills to ace Service Manager in Nottingham
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Nottingham Community Housing Association. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Service Manager, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Nottingham Community Housing Association
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Nottingham Community Housing Association. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
