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- Tasks: Support essential services with a variety of admin tasks and ensure smooth operations.
- Company: Join one of the UK's leading housing associations making a real difference.
- Benefits: Competitive salary, inclusive culture, and potential for permanent position.
- Why this job: Be part of a supportive team and contribute to community wellbeing every day.
- Qualifications: Experience in administration, strong organisational skills, and good IT proficiency.
- Other info: Flexible working hours in a dynamic environment focused on equality and inclusion.
The predicted salary is between 19200 - 21600 £ per year.
This role is fixed term until February 2027, with the possibility of being extended or made permanent. Join a team that keeps our essential services running smoothly.
Are you highly organised, great with people and confident juggling a wide variety of admin tasks? Do you enjoy making processes run efficiently and providing excellent support to colleagues across a busy service? If so, this is a fantastic opportunity to join one of the UK’s leading housing associations in a role where your work makes a genuine difference every day.
As our Business Support Administrator, you’ll play a key role in supporting the Homes & Wellbeing directorate by delivering a comprehensive administrative and postal service to teams across our head office. Your contribution will ensure that essential operational tasks run efficiently, information is managed accurately, and colleagues have the resources they need to deliver high-quality services to our customers.
Key Responsibilities- Processing all incoming mail each day
- Distributing internal and external mail by hand or electronically
- Managing outgoing post, including franked and special delivery
- Maintaining the franking machine and postal supplies
- Providing print and post support for Homes & Wellbeing teams
- Processing social value and service-user surveys
- Maintaining stationery stock levels and processing requests for other NCHA offices
- Restocking stationery cupboards in the Clifton office
- Checking deliveries and monitoring inventory spreadsheets
- Updating and maintaining key databases and electronic filing systems
- Processing time-critical information in line with procedures
- Logging local authority expressions of interest for care home vacancies
- Managing archiving processes, including arranging destruction to retention rules
- Coordinating biannual project visits across NCHA services
- Supporting the team with filing, photocopying, shredding and diary admin
- Producing mail-merge letters and documents
- Processing invoices, eBis orders (including uniforms and legal requests)
- Sourcing cost-effective goods and services
- Managing the team inbox and responding to internal queries
We are looking for a motivated and enthusiastic Administrator to join our Business Support Team, providing high-quality administrative support across the Homes and Wellbeing department. You’ll bring substantial experience in an administrative role, strong organisational skills, good numeracy and literacy, and the ability to work well under pressure while managing a varied workload. With strong IT skills including word processing, data management and mail merges, you’ll take pride in delivering accurate work, enjoy a challenge, embrace change, and be ready to get stuck in as part of a small supportive team.
As a confident communicator, you’ll liaise effectively with internal colleagues and external contacts to support efficient service delivery. You will understand the needs of diverse communities and demonstrate a commitment to equality, inclusion and NCHA’s CLEAR values. If you’re someone who takes ownership of your work, thrives in a busy environment and wants to make a positive contribution from day one, this could be the perfect role for you.
Working Hours35 hours per week, Monday to Friday. Core hours are 9am-5pm. This role is based in our Head Office, Clifton Place.
NCHA strives to be a welcoming and inclusive employer as such we particularly welcome applicants from ethnic minority communities, LGBTQ+ communities, women, as they are currently under-represented within our workforce.
Business Support Administrator in Nottingham employer: Nottingham Community Housing Association
Contact Detail:
Nottingham Community Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Administrator in Nottingham
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute. Practise common interview questions and think of examples that showcase your skills and experience.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Business Support Administrator in Nottingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Business Support Administrator role. Highlight your organisational skills and experience in admin tasks that align with what we’re looking for. This shows us you’re genuinely interested and have done your homework!
Show Off Your IT Skills: Since strong IT skills are a must, don’t forget to mention your proficiency in word processing, data management, and mail merges. We want to see how you can use these skills to support our Homes & Wellbeing teams effectively.
Communicate Clearly: As a confident communicator, it’s important to demonstrate this in your application. Use clear and concise language, and make sure to express how you can liaise effectively with both internal colleagues and external contacts. We love a good communicator!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re tech-savvy, which is a big plus for this role!
How to prepare for a job interview at Nottingham Community Housing Association
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Administrator. Familiarise yourself with tasks like managing postal services and maintaining databases. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and ensured everything ran smoothly.
✨Communicate Confidently
As a Business Support Administrator, you'll need to liaise with various teams. Practice your communication skills by preparing answers to common interview questions. Use clear and concise language, and don’t hesitate to ask for clarification if you don’t understand something during the interview.
✨Emphasise Your Commitment to Inclusion
NCHA values equality and inclusion, so be prepared to discuss how you can contribute to these principles in your role. Share any relevant experiences that highlight your understanding of diverse communities and your commitment to creating an inclusive environment.
