At a Glance
- Tasks: Manage and optimise applications while providing hands-on support and technical leadership.
- Company: Join a forward-thinking Technology Services team committed to innovation.
- Benefits: Flexible hybrid working, competitive salary, and a focus on work-life balance.
- Other info: Inclusive workplace that values diversity and encourages all qualified candidates to apply.
- Why this job: Make a real impact by supporting essential services and improving technology.
- Qualifications: Experience in application support and strong troubleshooting skills required.
The predicted salary is between 40000 - 45000 £ per year.
Are you an Application Support Analyst or Experienced System User in your department looking to take ownership of systems? Join our Technology Services team and play a vital role in managing, supporting and improving our suite of on-premises and hosted applications. You’ll ensure systems are secure, integrated and optimised, helping colleagues deliver essential frontline services.
This role combines hands-on support, technical leadership, and project delivery, giving you variety and real impact.
As an Applications Specialist, you’ll:
- Support the day-to-day operation, configuration and optimisation of applications, databases and servers
- Provide 3rd line support, resolving complex issues and ensuring systems run efficiently
- Take ownership as the technical lead on new application implementations and system upgrades
- Coordinate and support User Acceptance Testing (UAT), including developing test plans
- Support system users and the wider Technology Services team on core applications
- Log, manage and resolve incidents and service requests using IT service management / call logging tools
We’re looking for a technically capable, customer-focused Applications Specialist who can take ownership and collaborate effectively:
- Experience supporting business-critical applications in a customer-focused IT environment
- Strong skills in application support, troubleshooting and optimisation
- Experience with data and understand how it impacts on applications and business processes
- Ability to balance project work with day-to-day support
- Experience with housing or finance systems (e.g. MRI Housing One, Open Accounts, MRI Repairs)
You’re skilled at building strong, collaborative relationships with colleagues and external suppliers, and you are committed to promoting equality, diversity and inclusion, aligning with our CLEAR values.
Flexible hybrid working to support your work-life balance – Monday to Friday, working from home and our head office based in Clifton.
Apply today and help shape the future of our technology services.
Our commitment to inclusion: As an Equal Opportunities and Disability Confident Employer, NCHA welcomes applications from all suitably qualified candidates. We actively encourage applications from individuals from underrepresented groups, including Black, Asian and minority ethnic communities, disabled candidates, and members of the LGBT+ community.
Application Specialist/Application Support Specialist in Nottingham employer: Nottingham Community Housing Association
Join our dynamic Technology Services team as an Application Support Specialist, where you'll enjoy a collaborative work culture that values diversity and inclusion. With flexible hybrid working arrangements from our head office in Clifton, you will have the opportunity to take ownership of critical applications while benefiting from professional growth and development in a supportive environment. We are committed to your success and well-being, making us an excellent employer for those seeking meaningful and impactful work.
Contact Details:
Nottingham Community Housing Association Recruitment Team
