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- Tasks: Support essential services by providing comprehensive administrative assistance in a friendly team.
- Company: Join Nottingham Community Housing Association, a values-driven organisation since 1973.
- Benefits: Enjoy a wellbeing plan, generous leave, free training, and social events.
- Other info: Flexible working hours with a hybrid approach and opportunities for career growth.
- Why this job: Make a real difference while developing your skills in a supportive environment.
- Qualifications: Experience in admin support, strong communication, and good IT skills required.
The predicted salary is between 24214 - 28026 £ per year.
Salary: £24,214 - £28,026 per annum
Location: Nottingham
Hours: 35
Closing Date: 20/03/2026 23:59
This is a fixed term position for up to 12 months.
Are you looking for a varied administrative role within a welcoming and values‑led organisation? We’re looking for an Administrative Assistant to join our Property Services team, supporting the day‑to‑day delivery of essential services that help ensure our customers receive timely, high‑quality repairs and support.
About The Role
As part of our Asset Management Team, you’ll provide a reliable and comprehensive administration service to assist the operational delivery of Property Services. This includes helping our teams who manage repairs, maintenance, disrepairs, decants, and insurance‑related activities. You’ll be involved in a wide range of administrative duties, such as:
- Recording and updating information across our internal systems, including DMC, disrepairs, insurance and decant cases
- Speaking with customers, gathering feedback, and helping with general enquiries
- Scanning, filing and responding to emails within service standards, ensuring all communication is handled confidentially
- Making appointments and updating diary notes
- Maintaining accurate case files and records
- Producing standard letters and documents when required
- Processing requisitions, orders and invoices using our internal systems
- Generating reports for coordinators and managers
- Providing general reception and administrative support to the wider team
Accuracy, organisation and good communication are key to success in this role, and you’ll be working within a friendly, supportive environment where your contribution makes a real difference.
About You
We’re looking for someone who can bring:
- Experience providing administrative support in an office environment
- Strong communication skills and confidence when dealing with customers and colleagues
- Good IT skills, particularly with Microsoft Office (Word and Excel)
- Strong attention to detail and organisational abilities
- The ability to manage competing priorities and work to deadlines
- A positive, team‑focused attitude and a willingness to learn
Knowledge of DMC, Disrepair, Decant and Property Insurance processes would be an advantage, but training will be provided.
Hours of work
35 Hours Monday – Friday, typically 9am – 5pm but with a flexible and hybrid approach.
Why join us?
NCHA is a values‑driven organisation where people are at the heart of everything we do. We’re committed to creating an inclusive workplace where everyone feels they can be themselves. We particularly welcome applicants from women, LGBTQ+ communities and ethnic minority backgrounds, as these groups are currently under‑represented in our Property Services department.
Interested? Please read the full Role Profile for further detail on responsibilities. We look forward to receiving your application.
The Company
We’re Nottingham Community Housing Association, known to many as NCHA. We’ve been around since 1973, and we’re really proud of that. We’re more than just a housing association: we deliver care and support to people all over the East Midlands.
Some Benefits
- Wellbeing plan
- NCHA pension
- Free DBS checks
- £250 referral bonus
- Generous annual leave
- Free healthcare cash plan
- Company social events
- Enhanced maternity, paternity and adoption leave and pay
- Free training and development
- Access to cycle to work and discounted bus pass schemes
Admin Assistant - 12 month fixed term in Nottingham employer: Nottingham Community Housing Association
Contact Detail:
Nottingham Community Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin Assistant - 12 month fixed term in Nottingham
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the property services sector. A friendly chat can lead to valuable insights or even a referral.
✨Tip Number 2
Prepare for the interview by researching NCHA and its values. Show us that you understand our mission and how your skills can contribute to our team. Tailor your answers to reflect our commitment to customer service and community support.
✨Tip Number 3
Practice common interview questions with a mate. Focus on your administrative experience and how you've handled competing priorities in the past. Confidence is key, so the more you rehearse, the better you'll feel!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us that you're genuinely interested in the role. Plus, it’s a great way to reiterate your enthusiasm for joining our team.
We think you need these skills to ace Admin Assistant - 12 month fixed term in Nottingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Admin Assistant role. Highlight your relevant experience in administrative support and how it aligns with what we do at NCHA. This shows us you’re genuinely interested in the position!
Show Off Your Communication Skills: Since strong communication is key for this role, don’t shy away from showcasing your skills. Use clear and concise language in your application, and maybe even share an example of how you've effectively communicated with customers or colleagues in the past.
Be Detail-Oriented: Attention to detail is crucial for the Admin Assistant position. Double-check your application for any typos or errors before submitting it. A polished application reflects your organisational skills and commitment to quality, which we value highly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the information you need about the role and our organisation there!
How to prepare for a job interview at Nottingham Community Housing Association
✨Know Your Role
Before the interview, make sure you thoroughly understand the responsibilities of the Admin Assistant position. Familiarise yourself with terms like DMC, disrepairs, and decants. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Skills
Prepare to discuss your experience in administrative support and highlight your strong communication skills. Think of specific examples where you've successfully managed competing priorities or improved processes in previous roles. This will demonstrate your ability to thrive in a busy environment.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on common interview questions related to customer service and teamwork. Practising your responses will help you articulate your thoughts clearly and reduce any nerves on the day.
✨Ask Thoughtful Questions
At the end of the interview, be ready to ask insightful questions about the team culture or the training provided for the role. This shows that you're not just interested in the job, but also in how you can grow and contribute to the organisation.