At a Glance
- Tasks: Manage partnerships and ensure high-quality service delivery across communities.
- Company: Join a passionate team dedicated to creating thriving communities.
- Benefits: Flexible working hours, impactful role, and a supportive environment.
- Other info: Opportunity for professional growth in a collaborative setting.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Strong analytical skills, excellent communication, and experience in contract monitoring.
The predicted salary is between 32800 - 38700 £ per year.
Is your CV ready? If so, and you are confident this is the role for you, make sure to apply asap.
Nottingham £32,800 - £38,700 per annum FTC until 31st March 2027
Are you someone who enjoys building strong partnerships, working with data, and making services better for customers? We're looking for a Services Coordinator to join our Homes and Wellbeing team. You'll play a key role in ensuring services across our communities are delivered to a high standard, working closely with managing agents, external providers, colleagues and customers. This is a Fixed-term role until 31 March 2027. If you thrive on collaboration, problem-solving and making things run smoothly, we'd love to hear from you.
What you'll be doing
- You'll take the lead on managing partnerships and service delivery across a number of schemes. Day to day, you will:
- Act as the main point of contact for external support providers and managing agents
- Build strong relationships with customers, colleagues and partners
- Monitor and manage service level agreements and contracts, ensuring high standards are met
- Prepare and analyse KPIs, performance data and management reports
- Work within budgets, monitoring spend and identifying value for money opportunities
Your work will directly influence the quality of services our customers receive every day.
What you'll bring
- We're looking for someone who can combine strong analytical skills with excellent communication and partnership working:
- Experience in contract monitoring, KPI development, quality frameworks or management information systems
- Strong numeracy skills with confidence managing budgets and data
- Excellent communication skills, with a diplomatic and customer-focused approach
- Ability to solve problems logically and fairly
- Confidence working with stakeholders and presenting complex information clearly
- Full driving licence and access to a vehicle, unless a disability precludes this.
Why join us?
You'll be joining a team that's passionate about delivering excellent services and creating thriving communities. We're committed to putting customers first, working collaboratively, and continuously improving what we do.
What you'll get in return
- A flexible, agile working environment
- The opportunity to work across a wide variety of schemes and partnerships
- A role where your work has a real impact on communities and customers
Working pattern
29.5 hours per week Monday to Friday (office hours working pattern can be agreed)
If you're ready to take the next step in your career and be part of something meaningful, we'd love to hear from you.
Services Coordinator - Partnerships in Mansfield employer: Nottingham Community Housing Association
Join our Homes and Wellbeing team in Nottingham as a Services Coordinator - Partnerships, where you'll thrive in a collaborative environment dedicated to enhancing community services. We offer a flexible working culture, opportunities for professional growth, and the chance to make a tangible impact on the lives of our customers. With a focus on partnership building and service excellence, this role is perfect for those looking to contribute meaningfully while enjoying a supportive workplace.
Contact Details:
Nottingham Community Housing Association Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Services Coordinator - Partnerships in Mansfield
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work in partnerships or service delivery. A friendly chat can lead to opportunities you might not find on job boards.
✨Tip Number 2
Prepare for interviews by researching the company and its partnerships. Show us that you understand their mission and how you can contribute to making services better for customers.
✨Tip Number 3
Practice your communication skills! Whether it’s presenting data or discussing KPIs, being able to convey complex information clearly is key. We want to see your confidence shine through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Services Coordinator - Partnerships in Mansfield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Services Coordinator role. Highlight your experience in managing partnerships and service delivery, as well as any relevant data analysis skills. We want to see how you can bring value to our Homes and Wellbeing team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about building strong partnerships and improving services for customers. Let us know how your skills align with what we're looking for in this role.
Showcase Your Analytical Skills:Since the role involves monitoring KPIs and managing budgets, make sure to highlight your analytical skills in your application. Share examples of how you've successfully used data to drive improvements in previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Nottingham Community Housing Association
✨Know Your Partnerships
Before the interview, research the company’s existing partnerships and services. Understand their goals and how they align with your experience. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Analytical Skills
Prepare to discuss specific examples where you've used data to improve service delivery or monitor performance. Bring along any relevant KPIs or reports you've worked on to illustrate your analytical prowess during the conversation.
✨Communicate Clearly and Confidently
Practice explaining complex information in a simple way. Since the role involves liaising with various stakeholders, being able to communicate effectively is key. Consider doing mock interviews with friends to refine your delivery.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you've successfully resolved issues in previous roles. Be ready to share these stories, focusing on your logical approach and the positive outcomes. This will highlight your capability to handle challenges in the new position.
