At a Glance
- Tasks: Provide on-site and remote IT support, ensuring smooth connectivity and productivity.
- Company: Join a supportive team focused on developing your skills in field engineering.
- Benefits: Competitive salary, varied hands-on work, and ongoing development opportunities.
- Other info: Full UK driving licence required; enjoy a partially agile role with travel.
- Why this job: Step up from Service Desk to make a real impact in field engineering.
- Qualifications: Experience in IT support, strong knowledge of Windows, and excellent communication skills.
The predicted salary is between 27143 - 36510 £ per year.
Are you currently working in a Service Desk or IT Support role and ready for your next challenge? This is your opportunity to move into a hands-on Field Engineer position, where you'll combine your technical knowledge with on-site problem-solving and real impact across multiple locations. Join a supportive team where you'll develop your skills, work independently, and play a key role in keeping essential IT services running smoothly.
What you'll be doing:
- Provide both remote and on-site IT support, ensuring colleagues and customers stay connected and productive.
- Deliver on-site technical support, including hardware installation, maintenance, and decommissioning.
- Support and maintain networks, Wi-Fi, connectivity, and end-user devices.
- Work with customer-facing technologies such as CCTV, access control, and assistive tech.
- Liaise with third-party suppliers to resolve faults and coordinate site visits.
- Provide updates and excellent service to end users.
- Support the wider Service Desk team when needed.
What you'll bring:
- Service Desk or IT Support experience.
- Strong knowledge of Windows devices and modern IT systems.
- Hands-on experience in hardware installs and field-based support.
- Familiarity with ticketing/call logging systems.
- Understanding of networks, cabling, Wi-Fi, and connectivity.
- Excellent communication and customer service skills.
- Confidence working independently on-site and managing your workload.
What's in it for you:
- Varied, hands-on work across multiple sites.
- Monday to Friday working.
- Opportunity to build technical expertise in networks, infrastructure, and field services.
- Supportive team environment with ongoing development.
What else you need to know:
- You’ll need a full UK driving licence and access to a vehicle.
- This is a partially agile role with travel across sites.
If you're ready to move beyond the Service Desk and build a career in field engineering, this role gives you the platform to grow, develop, and make a real difference. Apply today and take the next step in your IT career.
Field Engineer in Mansfield employer: Nottingham Community Housing Association
Join a dynamic and supportive team as a Field Engineer in Nottingham, where you'll have the opportunity to enhance your technical skills while making a tangible impact across various locations. With a focus on employee development and a collaborative work culture, this role offers a perfect blend of independence and teamwork, ensuring you thrive in a hands-on environment. Enjoy the benefits of varied work, ongoing training, and the chance to advance your career in the ever-evolving field of IT.
Contact Details:
Nottingham Community Housing Association Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Field Engineer in Mansfield
✨Tip Number 1
Network like a pro! Attend local tech meetups or industry events to connect with other professionals. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements. This gives potential employers a taste of what you can do beyond just your CV.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to field engineering. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Field Engineer in Mansfield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in IT support and service desk roles. We want to see how your skills match the Field Engineer position, so don’t be shy about showcasing your hands-on experience with hardware and networks!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about moving into a Field Engineer role. Share specific examples of your problem-solving skills and how you’ve made an impact in previous positions.
Show Off Your Technical Skills:In your application, be sure to mention your familiarity with Windows devices, ticketing systems, and any other technical skills that are relevant. We love candidates who can demonstrate their knowledge of networks and connectivity!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our supportive team and making a real difference in the field!
How to prepare for a job interview at Nottingham Community Housing Association
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Windows devices and modern IT systems. Be ready to discuss your hands-on experience with hardware installations and field-based support, as this will show you're prepared for the practical aspects of the role.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled on-site issues in the past. Think about specific situations where you resolved connectivity problems or dealt with customer-facing technologies like CCTV. This will demonstrate your ability to think on your feet and provide excellent service.
✨Communicate Like a Pro
Since you'll be liaising with end users and third-party suppliers, practice clear and concise communication. You might want to role-play common scenarios with a friend to ensure you can explain technical issues in a way that's easy to understand.
✨Be Ready to Discuss Your Work Style
As the role involves working independently across multiple sites, be prepared to talk about how you manage your workload and stay organised. Share strategies you use to keep track of tasks and ensure timely updates to both colleagues and customers.
