At a Glance
- Tasks: Support adults with complex mental health needs to build independence and confidence.
- Company: Join a compassionate team at NCHA in Shepshed, Leicestershire.
- Benefits: Flexible shifts, supportive environment, and the chance to make a real difference.
- Other info: Opportunity for personal growth and meaningful relationships in a rewarding role.
- Why this job: Transform lives by helping individuals achieve stability and independence.
- Qualifications: Compassion, strong communication skills, and resilience are key.
The predicted salary is between 24000 - 28000 £ per year.
Make a real difference, one step at a time. At our NCHA supported living service in Shepshed, Leicestershire, you'll support adults with complex mental health needs to build independence, stability and confidence in their everyday lives. This is a long-term supported living service, where trust, consistency and meaningful relationships are developed over time.
This is a fast-paced, rewarding and emotionally intelligent role where teamwork, resilience and values matter just as much as experience. Please note, the service is based in Shepshed with limited public transport. Access to your own transport is desirable.
Working Hours & Shifts
This is not a 9 to 5 role. You'll work flexible shifts across weekdays and weekends, including:
- 8:00am - 3:00pm
- 8:00am - 4:00pm
- 10:00am - 6:00pm
- 2:00pm - 9:30pm
What you'll be doing
No two days are ever the same, but your role will include:
- Supporting individuals with complex mental health needs in a person-centred way
- Helping people to develop independence and daily living skills
- Supporting with routines such as medication, appointments and daily structure
- Offering practical support with cooking, cleaning, budgeting and maintaining a tenancy
- Encouraging emotional wellbeing, confidence and positive coping strategies
- Following, reviewing and contributing to risk assessments and support plans
- Working alongside multi-agency professionals, families and wider support networks
- Maintaining accurate records and following policies, safeguarding and legislation
- Supporting individuals to reduce dependency on substances where appropriate
- Responding calmly and professionally during periods of emotional distress
What really matters in this role is working as part of a consistent, supportive team; communication, debriefing and peer support are fundamental to how the service operates. Consistency, clear boundaries and emotional awareness are essential, particularly when supporting individuals experiencing distress. You'll need to stay calm under pressure, prioritise effectively and maintain a professional, compassionate approach throughout your shift.
Equally important is your own wellbeing, knowing how to switch off at the end of the day is key to sustaining a long and fulfilling career in support work.
The rewarding moments you'll value
- Seeing individuals take steps towards independent living
- Building trust and forming meaningful relationships
- Supporting people through challenges and celebrating progress
- Helping individuals feel safe, stable and in control of their lives
- Developing your own resilience, communication and confidence
What you'll bring with you
You don't need to know everything, but you do need the right mindset. You'll have:
- Compassion and a genuine belief in recovery and independence
- Confidence supporting people with mental health needs
- Strong communication and relationship-building skills
- Resilience, patience and emotional intelligence
- A proactive and solution-focused approach
- The ability to remain calm, professional and empathetic under pressure
- Good organisational skills and confidence with record keeping
- An understanding of safeguarding and vulnerable adults
- A driving licence and access to a vehicle is desirable.
Why join our Shepshed service?
This service offers the opportunity to work in a long-term, stable environment where you can build genuine relationships and see the impact of your support over time. You'll be part of a supportive, collaborative team that values reflection, shared learning and continuous development. Most importantly, this is a role where your values, compassion and resilience truly make a difference every single day.
Ready to apply?
If you're looking for a role where small steps lead to life-changing outcomes, we'd love to hear from you. Apply now and be part of something that truly matters.
Mental Health Support Worker in Loughborough employer: Nottingham Community Housing Association
At our NCHA supported living service in Shepshed, Leicestershire, we pride ourselves on being an exceptional employer that fosters a supportive and collaborative work culture. Our team is dedicated to personal and professional growth, offering continuous development opportunities while making a meaningful impact in the lives of individuals with complex mental health needs. With flexible working hours and a focus on employee wellbeing, you will find a rewarding environment where your compassion and resilience are valued every day.
Contact Details:
Nottingham Community Housing Association Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Mental Health Support Worker in Loughborough
✨Tip Number 1
Network like a pro! Reach out to people in the mental health field, attend local events, or join online forums. Building connections can lead to job opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to mental health support. Role-play with a friend or use our resources to boost your confidence and show off your skills.
✨Tip Number 3
Show your passion! When you get the chance to chat with potential employers, share your personal experiences or motivations for wanting to work in mental health. Authenticity goes a long way!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates right there.
We think you need these skills to ace Mental Health Support Worker in Loughborough
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for supporting individuals with mental health needs shine through. We want to see your genuine belief in recovery and independence, so share personal experiences or motivations that drive you to make a difference.
Tailor Your Application:Make sure to tailor your application to the specific role of Mental Health Support Worker. Highlight relevant skills like communication, resilience, and emotional intelligence, and connect them to the responsibilities mentioned in the job description. We love seeing how you fit into our team!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate well-structured applications that are easy to read, so make sure your key points stand out and reflect your understanding of the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re serious about joining our supportive team in Shepshed. We can’t wait to hear from you!
How to prepare for a job interview at Nottingham Community Housing Association
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Mental Health Support Worker. Familiarise yourself with the key aspects of supporting individuals with complex mental health needs and how to encourage independence. This will help you answer questions confidently and show that you're genuinely interested in making a difference.
✨Showcase Your Compassion
During the interview, be prepared to share examples of how you've demonstrated compassion and empathy in previous roles. Think about specific situations where you supported someone through a tough time or helped them build their confidence. This will highlight your suitability for a role that requires emotional intelligence and resilience.
✨Ask Thoughtful Questions
Interviews are a two-way street, so come armed with questions that show your interest in the service and its values. Ask about the team dynamics, how they support each other, or what training opportunities are available. This not only demonstrates your enthusiasm but also helps you gauge if the environment is the right fit for you.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to remain calm under pressure. Practice responding to hypothetical situations related to emotional distress or challenging behaviours. This will help you articulate your thought process and showcase your proactive approach to supporting individuals.
