Housing Project Worker in Leicester

Housing Project Worker – Nottingham Community Housing Association

Salary: £24,030 – £24,513 per annum
Location: Leicester City
Hours: 37
Closing Date: 08/12/2025 23:59

About Heathfield House

Heathfield House is NCHA’s dedicated homeless service, providing accommodation and support for 24 single people aged 18+. Our team helps residents manage their tenancy, access benefits, and take steps towards independent living. Every day, you’ll be part of a service that changes lives.

The Role

• Interview applicants, complete risk and needs assessments, and manage allocations with the Scheme Manager
• Support tenants with move‑ins, housing benefit claims, tenancy agreements, and repairs reporting
• Maintain regular contact with tenants, ensuring they meet tenancy responsibilities
• Help manage arrears and repayment plans, and consult with tenants as a group
• Signpost residents to specialist agencies for health, substance misuse, education, employment, and training
• Encourage integration into society and support realistic move‑on options with landlords and letting schemes
• Keep accurate records, update support plans, and ensure health & safety compliance

This role may involve lone working, so resilience and initiative are key.

What We’re Looking For

• Friendly, empathetic, and supportive approach
• Knowledge of the benefits system and housing processes
• Strong IT skills for record‑keeping and tenancy management
• A valid driving licence with business insurance and access to a vehicle

Why Join NCHA

• Be part of a supportive, values‑driven team
• Work/life balance: Monday–Friday daytime hours
• Training, development, and career progression opportunities
• Inclusive employer: we welcome applications from all backgrounds

Ready to Apply?

Attach your CV and click apply today. We look forward to hearing from proactive, compassionate, and motivated candidates who are eager to help people build brighter futures.