At a Glance
- Tasks: Support families in temporary accommodation and assist with housing applications.
- Company: Join NCHA, a caring organisation dedicated to helping vulnerable individuals.
- Benefits: Enjoy a wellbeing plan, generous leave, and free training opportunities.
- Other info: Inclusive workplace welcoming diverse candidates and offering excellent career growth.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in care/support roles is a plus, but we value transferable skills.
The predicted salary is between 24871 - 25371 € per year.
Salary: £24,871 - £25,371 per annum
Location: Clifton
Hours: 37
Closing date: 15/05/2026 23:59
Here at NCHA we have a fantastic opportunity for the right person to join our new temporary accommodation service in Clifton, Nottingham. Malone Terrace is a temporary accommodation service for families. The team inform referral agencies about vacancies and give advice about the suitability of potential referrals. You will interview applicants and complete risk and needs assessments, discussing applications and allocations with the project manager. You will assist with the move‑in process, ensuring that new tenants are aware of their rights and responsibilities and relevant management procedures. Assist tenants with housing benefit applications and ready‑to‑move plans.
Responsibilities
- Notify NCC Housing Aid of voids as they become empty/available/24hrs prior to ready‑to‑let.
- Collate a central waiting‑list/prioritise move‑ins alongside NCC.
- Coordinate our in‑house Property Services Team to ensure prompt completion of re‑let/safety checks to enable the allocation of vacant flats within 4hrs of referral receipt.
- Liaise with NCC to receive referral forms/Personalised Housing Plans (PHP).
- Welcome families; providing an in‑person/booklet induction to the building covering house‑rules/role of HPW/building tour/fire escapes.
- Create a ‘hub’ approach and allocate time/space for specialist organisations to co‑locate/offer in‑house sessions to meet individual needs e.g. Health Visitors/Social Workers/Drug/alcohol services.
- Be lead contact with NPRAS to access privately rented move‑on.
We’re looking for someone who has the values, knowledge and skills of working within a care and support environment and can demonstrate how they use their skills and common sense to support vulnerable individuals. They’ll have a commitment to maintaining the dignity and rights of the individuals and families we work with, with top‑notch communication skills. Previous experience in a similar role is desirable, but we welcome candidates with relevant experience from other sectors or transferrable skills. Full training will be provided.
Benefits
- Wellbeing plan, NCHA pension
- Free DBS checks
- £250 referral bonus
- Generous annual leave
- Free healthcare cash plan
- Company social events
- Enhanced maternity, paternity and adoption leave and pay
- Free training and development
- Access to cycle‑to‑work and discounted bus pass schemes
As an Equal Opportunities and Disability Confident Employer, NCHA welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of our LGBT Allies Programme, we also welcome applications from members of the LGBT community and encourage inclusivity in the workplace.
Housing Project Worker employer: Nottingham Community Housing Association
NCHA is an exceptional employer, offering a supportive work culture that prioritises the wellbeing and development of its staff. Located in Clifton, Nottingham, our Housing Project Worker role provides meaningful opportunities to make a difference in the lives of families in temporary accommodation, with comprehensive training, generous annual leave, and a commitment to inclusivity and diversity. Join us to be part of a dedicated team that values your contributions and fosters professional growth.
Contact Detail:
Nottingham Community Housing Association Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Project Worker
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching NCHA and understanding their values. Think about how your skills align with their mission to support vulnerable individuals. We want to see your passion and commitment shine through!
✨Tip Number 3
Practice common interview questions related to housing support roles. Role-play with a friend or family member to build confidence. The more you rehearse, the more natural you'll feel when it’s your turn to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Housing Project Worker
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of a Housing Project Worker. We want to see how you can bring your unique flair to our team!
Showcase Your Communication Skills:Since communication is key in this role, don’t forget to demonstrate your top-notch communication skills in your written application. Use clear and concise language to show us you can connect with others effectively.
Highlight Relevant Experience:Even if you haven’t worked in a similar role before, share any relevant experiences or transferable skills that showcase your ability to support vulnerable individuals. We love seeing how diverse backgrounds can enrich our team!
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s super easy and ensures your application gets to the right place. We can’t wait to hear from you!
How to prepare for a job interview at Nottingham Community Housing Association
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Housing Project Worker. Familiarise yourself with the key tasks mentioned in the job description, such as conducting risk assessments and assisting with housing benefit applications. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As this role involves working closely with vulnerable individuals and families, it's crucial to highlight your communication skills. Prepare examples of how you've effectively communicated in previous roles, especially in challenging situations. This will reassure the interviewers that you can handle sensitive conversations with empathy and professionalism.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions during your interview, where you'll need to demonstrate how you'd handle specific situations. Think about potential challenges you might face in the role, such as dealing with difficult tenants or coordinating with referral agencies, and prepare your responses. This will show that you're proactive and ready to tackle real-life scenarios.
✨Emphasise Your Commitment to Inclusivity
NCHA values inclusivity and diversity, so be sure to express your commitment to these principles during the interview. Share any relevant experiences where you've supported diverse groups or advocated for equal opportunities. This will align your values with those of the organisation and strengthen your candidacy.
