Housing Officer

Housing Officer

Full-Time 32800 - 38700 £ / year (est.) Home office (partial)
Nottingham Community Housing Association

At a Glance

  • Tasks: Engage with residents, manage tenancies, and enhance community life in Nottinghamshire.
  • Company: Join Nottingham Community Housing Association, a trusted name since 1973.
  • Benefits: Enjoy generous leave, wellbeing plans, and free training opportunities.
  • Other info: Flexible hours and a vibrant workplace culture await you.
  • Why this job: Make a real difference in your community while developing your career.
  • Qualifications: Passion for community engagement and a valid driving licence required.

The predicted salary is between 32800 - 38700 £ per year.

This is a {Advertised Permanent / Temporary}, {Advertised Full Time / Part Time} vacancy that will close in 8 days at 23:59 BST.

The Vacancy

We are looking for an enthusiastic and customer-focused Housing Officer to become the face of our organisation across a designated geographical area in Nottinghamshire.

As a Housing Officer, you will play a key role in tenancy management, tenancy sustainment, estate management, and community engagement, helping residents maintain successful tenancies while creating safe, thriving neighbourhoods.

You will deliver proactive estate management activities across your designated area, working closely with residents, community groups, and partner organisations to improve neighbourhoods, strengthen community engagement, and encourage customer participation in local initiatives.

We are looking for an enthusiastic people person who loves to engage with others.

We want someone who is full of ideas on how to enrich their community.

You will be an avid listener, ensuring tenants in your area are able to engage and integrate into their community.

The role is patch based with an expectation to base your work from our Clifton office at least three days a week.

You could be asked to cover areas across the East Midlands where NCHA have their housing stock.

You must have a valid driving licence and access to a vehicle.

Working hours are Monday to Friday 9-5 with some flexibility depending on needs of the business. Location will cover Nottinghamshire.

  • USEFUL TOP TIPS
  • You will need to attach a CV in order to apply for this role.
  • All correspondence will be via your registered email address.
  • View the full Role Profile in the document tab at the top of the page and refer to the Person Specification section of the Role Profile to complete your application – show us why you are suitable!
  • For more information about NCHA, please refer to the attached ‘Helping Our Customers’– get a better idea of what we do across the organisation!

All successful candidates will be required to take a work related test on the day of the interview.

As an Equal Opportunities and Disability Confident Employer, NCHA welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic (BAME) groups and disabled candidates.

As part of our LGBT + Allies Programme, we also welcome applications from members of the LGBT + community and encourage inclusivity in the workplace.

Please note: While this role is advertised as Housing Officer, the internal job title is Community Coordinator. The responsibilities and requirements of the role remain the same.

The Company

We’re Nottingham Community Housing Association, known to many as NCHA.

We’ve been around since 1973, and we're really proud of that.

We're more than just a housing association: we deliver care and support to people all over the East Midlands.

Read our story to find out more about us.

  • Some Benefits
  • Wellbeing
  • plan
  • NCHA
  • pension
  • Free DBS
  • checks
  • £250 referral bonus
  • Generous annual
  • leave
  • Free healthcare
  • cash plan
  • Company social
  • events
  • Enhanced maternity, paternity and adoption leave and pay
  • Free training and development
  • Access to cycle to work and discounted bus pass schemes
  • Documents
  • Helping Our Customers - Download
  • Equality Diversity and Inclusion Strategy - Download
  • Your Community Coordinator - Role Profile - April 22. docx - Download
  • #J-18808-Ljbffr

Housing Officer employer: Nottingham Community Housing Association

Nottingham Community Housing Association is an excellent employer, offering a friendly and inclusive workplace culture that values strong people skills and organization. Located in Clifton, employees benefit from a supportive environment that encourages personal growth and development, making it a rewarding place to work for those looking to make a meaningful impact in their community.

Nottingham Community Housing Association

Contact Details:

Nottingham Community Housing Association Recruitment Team

We think you need these skills to ace Housing Officer

Customer Focus
Tenancy Management
Estate Management
Community Engagement
Proactive Problem Solving
Communication Skills
Listening Skills