At a Glance
- Tasks: Provide on-site and remote IT support, ensuring smooth connectivity and productivity.
- Company: Join a supportive team focused on developing your skills in field engineering.
- Benefits: Competitive salary, varied hands-on work, and ongoing development opportunities.
- Other info: Full UK driving licence required; enjoy a partially agile role with travel.
- Why this job: Step up from Service Desk to make a real impact in field engineering.
- Qualifications: Experience in IT support, strong knowledge of Windows, and excellent communication skills.
The predicted salary is between 27143 - 36510 £ per year.
Are you currently working in a Service Desk or IT Support role and ready for your next challenge? This is your opportunity to move into a hands-on Field Engineer position, where you'll combine your technical knowledge with on-site problem-solving and real impact across multiple locations. Join a supportive team where you'll develop your skills, work independently, and play a key role in keeping essential IT services running smoothly.
What you'll be doing
- Provide both remote and on-site IT support, ensuring colleagues and customers stay connected and productive.
- Deliver on-site technical support, including hardware installation, maintenance, and decommissioning.
- Support and maintain networks, Wi-Fi, connectivity, and end-user devices.
- Work with customer-facing technologies such as CCTV, access control, and assistive tech.
- Liaise with third-party suppliers to resolve faults and coordinate site visits.
- Provide updates and excellent service to end users.
- Support the wider Service Desk team when needed.
What you'll bring
- Service Desk or IT Support experience.
- Strong knowledge of Windows devices and modern IT systems.
- Hands-on experience in hardware installs and field-based support.
- Familiarity with ticketing/call logging systems.
- Understanding of networks, cabling, Wi-Fi, and connectivity.
- Excellent communication and customer service skills.
- Confidence working independently on-site and managing your workload.
What's in it for you
- Varied, hands-on work across multiple sites.
- Monday to Friday working.
- Opportunity to build technical expertise in networks, infrastructure, and field services.
- Supportive team environment with ongoing development.
What else you need to know
- You’ll need a full UK driving licence and access to a vehicle.
- This is a partially agile role with travel across sites.
If you're ready to move beyond the Service Desk and build a career in field engineering, this role gives you the platform to grow, develop, and make a real difference. Apply today and take the next step in your IT career.
Field Engineer in Derby employer: Nottingham Community Housing Association
Join a dynamic and supportive team as a Field Engineer in Nottingham, where you'll enjoy a hands-on role that combines technical expertise with real-world problem-solving across multiple sites. Our company fosters a collaborative work culture, offering ongoing development opportunities to enhance your skills in IT support and field services, all while ensuring you have the flexibility of a Monday to Friday schedule. With a focus on employee growth and a commitment to maintaining essential IT services, this is an excellent opportunity for those looking to advance their careers in a meaningful way.
Contact Details:
Nottingham Community Housing Association Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Field Engineer in Derby
✨Tip Number 1
Network like a pro! Attend local tech meetups or industry events in Nottingham. It's a great way to meet potential employers and get your name out there. Plus, you never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your IT projects and achievements. This gives you a chance to demonstrate your hands-on experience and technical knowledge beyond just your CV.
✨Tip Number 3
Don’t shy away from reaching out! If you see a Field Engineer role that excites you, drop a message to someone in the company on LinkedIn. A friendly introduction can go a long way in making you stand out from the crowd.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are eager to join us. It shows initiative and gives you a better chance of getting noticed by our hiring team.
We think you need these skills to ace Field Engineer in Derby
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in IT support and service desk roles. We want to see how your skills match the Field Engineer position, so don’t be shy about showcasing your hands-on experience with hardware and networks!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about moving into a Field Engineer role. Share specific examples of your problem-solving skills and how you’ve made an impact in previous positions.
Show Off Your Communication Skills:As a Field Engineer, you'll need to communicate effectively with both colleagues and customers. Make sure your application reflects your strong communication skills, whether it's through clear writing or by mentioning any customer service experiences.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Nottingham Community Housing Association
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Windows devices and modern IT systems. Be ready to discuss your hands-on experience with hardware installations and field-based support, as this will show you're prepared for the role.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled on-site issues in the past. Think about specific situations where you resolved connectivity problems or dealt with customer-facing technologies like CCTV. This will demonstrate your ability to think on your feet.
✨Communicate Clearly and Confidently
Since you'll be liaising with end users and third-party suppliers, practice articulating your thoughts clearly. Good communication is key, so consider doing mock interviews with a friend to refine your delivery and ensure you come across as confident and approachable.
✨Understand the Company Culture
Research the company’s values and team dynamics. Being able to express why you want to join their supportive environment and how you can contribute will set you apart. Show that you’re not just looking for any job, but that you’re genuinely interested in being part of their team.
