At a Glance
- Tasks: Support and optimise critical applications while leading technical projects.
- Company: Join a collaborative tech team at NCHA in Nottingham.
- Benefits: Flexible hybrid working, career development, and a supportive environment.
- Other info: Embrace diversity and inclusion in a dynamic technology landscape.
- Why this job: Make a real impact by improving essential systems and services.
- Qualifications: Experience in application support and strong problem-solving skills.
The predicted salary is between 30000 - 40000 £ per year.
Be the expert behind our critical systems. Are you an Application Support Analyst or Experienced System User in your department looking to take ownership of systems? Join our Technology Services team and play a vital role in managing, supporting and improving our suite of on-premises and hosted applications. You’ll ensure systems are secure, integrated and optimised, helping colleagues deliver essential frontline services. This role combines hands-on support, technical leadership, and project delivery, giving you variety and real impact.
What you’ll be doing:
- Support the day-to-day operation, configuration and optimisation of applications, databases and servers.
- Provide 3rd line support, resolving complex issues and ensuring systems run efficiently.
- Take ownership as the technical lead on new application implementations and system upgrades.
- Ensure applications are secure, integrated, and running on up-to-date platforms.
- Work closely with third-party suppliers to develop systems, deliver fixes, and coordinate upgrades.
- Coordinate and support User Acceptance Testing (UAT), including developing test plans.
- Support system users and the wider Technology Services team on core applications.
- Log, manage and resolve incidents and service requests using IT service management / call logging tools.
What you’ll bring:
- Experience supporting business-critical applications in a customer-focused IT environment.
- Experience taking the lead and owning applications in your department.
- Strong skills in application support, troubleshooting and optimisation.
- Experience with data and understand how it impacts on applications and business processes.
- Ability to analyse business needs and translate them into technical solutions and reporting outputs.
- Experience working with system integrations (SFTP, APIs) or a willingness to develop in this area.
- Ability to balance project work with day-to-day support.
- Strong communication skills, with the ability to explain technical concepts to non-technical users.
Desirable (but not essential): Experience with housing or finance systems (e.g. MRI Housing One, Open Accounts, MRI Repairs).
About you: You’ll succeed in this role if you enjoy solving technical problems and continuously improving systems. You take ownership of your work and act as a subject matter expert, confidently leading on solutions and decisions. You’re skilled at building strong, collaborative relationships with colleagues and external suppliers, and you are committed to promoting equality, diversity and inclusion, aligning with our CLEAR values.
Why join us?
- Flexible hybrid working to support your work-life balance.
- Monday to Friday, working from home and our head office based in Clifton.
- Opportunity to work across a diverse and evolving technology landscape.
- A role where you can lead, influence and improve systems.
- Be part of a supportive and collaborative Technology Services team.
If you’re looking for an opportunity where you can make a real impact, develop your technical expertise and take ownership of critical systems, this could be the role for you. Join us and be part of a team that values collaboration, innovation and continuous improvement. Apply today and help shape the future of our technology services.
Our commitment to inclusion: As an Equal Opportunities and Disability Confident Employer, NCHA welcomes applications from all suitably qualified candidates. We actively encourage applications from individuals from underrepresented groups, including Black, Asian and minority ethnic communities, disabled candidates, and members of the LGBT+ community.
Applications Specialist in Derby employer: Nottingham Community Housing Association
Join a forward-thinking organisation that prioritises employee growth and work-life balance, offering flexible hybrid working arrangements from our head office in Clifton. As an Applications Specialist, you'll thrive in a collaborative environment where your technical expertise is valued, and you can make a real impact on critical systems while being part of a diverse Technology Services team committed to innovation and continuous improvement.
Contact Details:
Nottingham Community Housing Association Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Applications Specialist in Derby
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Nottingham Community Housing Association values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Nottingham Community Housing Association might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Nottingham Community Housing Association!
✨Direct Apply to Nottingham Community Housing Association
Let's not forget to apply directly through the Nottingham Community Housing Association website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Applications Specialist in Derby
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Nottingham Community Housing Association.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Nottingham Community Housing Association. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Nottingham Community Housing Association
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
