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- Tasks: Be the welcoming face of NCHA, supporting colleagues and visitors daily.
- Company: Join Nottingham Community Housing Association, a top-rated workplace.
- Benefits: Enjoy competitive salary, generous leave, and wellness perks.
- Why this job: Make a real difference in people's lives every day.
- Qualifications: Must have GCSE English and Maths; experience is a plus.
- Other info: Dynamic role with opportunities for personal growth and development.
The predicted salary is between 23196 - 26264 £ per year.
Salary: £23,196 - £26,264 per annum
Location: Clifton
Hours: 35
Closing Date: 08/04/2026 23:59
This is a permanent, full-time vacancy that will close in 17 days at 23:59 GMT.
The Vacancy
Are you confident, engaging and passionate about helping people feel at home? Do you thrive in a role where no two days are ever the same? If you’re reliable, proactive and love being at the centre of everything, you could be the next Workplaces Assistant at NCHA. As one of the faces of NCHA, you’ll be expected to be on-site each day, creating exceptional first impressions and supporting colleagues, visitors and partners across the organisation.
What You’ll Do
As our Workplaces Assistant, you’re much more than a receptionist – you’re a key part of our Workplaces Team and a vital link across the business. You’ll be the first port of call, helping people feel welcome, solving problems and keeping our head office running smoothly by:
- Creating a warm, friendly welcome for everyone entering the building
- Coordinating meeting rooms, hospitality, and events
- Managing deliveries, office supplies, and systems confidently
- Supporting facilities and maintenance tasks
- Carrying out building checks to ensure a safe, tidy, compliant space
- Handling phone, email, and face-to-face enquiries professionally
- Remaining calm, proactive, and solutions-focused in busy moments
- Supporting colleagues in distress and handling conflict sensitively
You’ll be an approachable, trusted point of contact who keeps the workplace running at its best.
What We’re Looking For
We’re looking for someone who is:
- Warm, welcoming, and people-focused
- A confident communicator who thrives in a busy environment
- Reliable, organised, and great at multitasking
- Comfortable using digital systems and Microsoft Office
- Calm under pressure and able to manage challenging situations
- Happy to rotate weekly between the 8am–4pm and 10am–6pm shifts
GCSE English and Maths (or equivalent) are essential. Experience in facilities or health and safety is desirable, but full training will be provided.
Why Join NCHA?
At NCHA, you’re not just supporting the building – you’re supporting the people who make a difference every day. You’ll join a friendly, supportive team and play a vital role in delivering an exceptional workplace experience.
NCHA Is Officially Recognised As:
- One of the UK’s Best Places to Work
- A Best Workplace for Wellbeing
- A Best Workplace for Women 2024
Become part of something bigger. Become part of NCHA.
Ready to Apply?
Online video interviews: 20th April
Formal interviews: 27th April
Apply now and bring your energy, warmth, and organisation to the heart of NCHA. Our roles are popular, so please submit your application sooner rather than later, as we may close it early if we receive sufficient interest.
Please note we do not offer visa sponsorship. NCHA strives to be a welcoming and inclusive employer as such we particularly welcome applicants from ethnic minority communities, LGBTQ+ communities, candidates with disabilities, as they are currently under-represented within our workforce principally in our people manager roles.
The Company
We’re Nottingham Community Housing Association, known to many as NCHA. We’ve been around since 1973, and we’re really proud of that. We’re more than just a housing association: we deliver care and support to people all over the East Midlands.
Some Benefits:
- Wellbeing plan
- NCHA pension
- Free DBS checks
- £250 referral bonus
- Generous annual leave
- Free healthcare cash plan
- Company social events
- Enhanced maternity, paternity and adoption leave and pay
- Free training and development
- Access to cycle to work and discounted bus pass schemes
Receptionist (Workplaces Assistant) in Clifton employer: Nottingham Community Housing Association
Contact Detail:
Nottingham Community Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist (Workplaces Assistant) in Clifton
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on NCHA. Check out their website and social media to understand their values and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As a Workplaces Assistant, you'll be the face of NCHA, so it's crucial to demonstrate your warm and welcoming nature. Role-play common scenarios with friends or family to get comfortable handling enquiries and managing busy moments with a smile.
✨Tip Number 3
Show off your multitasking abilities! During the interview, share examples of how you've successfully juggled multiple tasks in previous roles. Whether it’s coordinating events or managing supplies, highlight your organisational skills and ability to stay calm under pressure.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your enthusiasm for the role and keep you fresh in their minds as they make their decision.
We think you need these skills to ace Receptionist (Workplaces Assistant) in Clifton
Some tips for your application 🫡
Show Your Personality: When writing your application, let your warm and welcoming personality shine through. We want to see how you can create that friendly first impression we value so much at NCHA!
Tailor Your Application: Make sure to tailor your application to the Workplaces Assistant role. Highlight your experience in customer service and any relevant skills that show you're organised and great at multitasking.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure your key points stand out without unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly and is considered promptly. Plus, it’s super easy!
How to prepare for a job interview at Nottingham Community Housing Association
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand what a Workplaces Assistant does. Familiarise yourself with the key responsibilities like creating a warm welcome and managing enquiries. This will help you demonstrate your enthusiasm and suitability for the role.
✨Showcase Your People Skills
As a receptionist, you'll be the first point of contact for many. Prepare examples of how you've successfully interacted with people in previous roles. Highlight your ability to remain calm under pressure and how you’ve handled challenging situations with grace.
✨Get Comfortable with Digital Tools
Since the job requires using digital systems and Microsoft Office, brush up on these skills before the interview. You might even want to mention specific software you’re familiar with, as this shows you're ready to hit the ground running.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics or how success is measured in the role. This not only shows your interest but also helps you gauge if the workplace is the right fit for you.