Nottingham Community Housing Association is seeking an enthusiastic contact centre associate to be the first point of contact for customers via phone, email, and live chat. The role focuses on resolving housing queries, arranging appointments, and coaching customers to use self-service channels.
The position is fixed-term with hybrid working during weekday daytime hours, supporting vulnerable customers and coordinating with contractors to resolve issues efficiently.
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Hybrid Housing & Property Customer Specialist in Clifton employer: Nottingham Community Housing Association
At NCHA, we pride ourselves on being an excellent employer that values compassion and teamwork. Our supportive work culture fosters personal and professional growth, providing employees with opportunities to make a meaningful impact in the lives of young people in Newark. With competitive salaries and a commitment to staff development, we ensure that our team feels valued and empowered in their roles.
Contact Details:
Nottingham Community Housing Association Recruitment Team
