Nottingham Community Housing Association is seeking a Customer Experience Agent within the Housing & Property Services team. You will manage first-contact interactions via phone, email or live chat to resolve repair and tenancy queries, arranging appointments and supporting vulnerable customers.
The role is hybrid, combining home and office work on weekday days, with prior contact centre experience preferred.
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Hybrid CX Agent – Housing & Property in Clifton employer: Nottingham Community Housing Association
At NCHA, we pride ourselves on being an excellent employer that values compassion and teamwork. Our supportive work culture fosters personal and professional growth, providing employees with opportunities to make a meaningful impact in the lives of young people in Newark. With competitive salaries and a commitment to staff development, we ensure that our team feels valued and empowered in their roles.
Contact Details:
Nottingham Community Housing Association Recruitment Team
