At a Glance
- Tasks: Support families in temporary accommodation and assist with housing applications.
- Company: Join NCHA, a caring organisation dedicated to helping vulnerable individuals.
- Benefits: Enjoy generous leave, free training, and a wellbeing plan.
- Other info: Inclusive workplace welcoming diverse candidates and offering excellent career growth.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in care/support roles is a plus, but we value transferable skills.
The predicted salary is between 24871 - 25371 € per year.
Salary: £24,871 - £25,371 per annum
Location: Clifton
Hours: 37
Closing date: 15/05/2026 23:59
Here at NCHA we have a fantastic opportunity for the right person to join our new temporary accommodation service in Clifton, Nottingham. Malone Terrace is a temporary accommodation service for families. The team inform referral agencies about vacancies and give advice about the suitability of potential referrals. You will interview applicants and complete risk and needs assessments, discussing applications and allocations with the project manager. You will assist with the move‑in process, ensuring that new tenants are aware of their rights and responsibilities and relevant management procedures. Assist tenants with housing benefit applications and ready‑to‑move plans.
Responsibilities
- Notify NCC Housing Aid of voids as they become empty/available/24hrs prior to ready‑to‑let.
- Collate a central waiting‑list/prioritise move‑ins alongside NCC.
- Coordinate our in‑house Property Services Team to ensure prompt completion of re‑let/safety checks to enable the allocation of vacant flats within 4hrs of referral receipt.
- Liaise with NCC to receive referral forms/Personalised Housing Plans (PHP).
- Welcome families; providing an in‑person/booklet induction to the building covering house‑rules/role of HPW/building tour/fire escapes.
- Create a ‘hub’ approach and allocate time/space for specialist organisations to co‑locate/offer in‑house sessions to meet individual needs e.g. Health Visitors/Social Workers/Drug/alcohol services.
- Be lead contact with NPRAS to access privately rented move‑on.
We’re looking for someone who has the values, knowledge and skills of working within a care and support environment and can demonstrate how they use their skills and common sense to support vulnerable individuals. They’ll have a commitment to maintaining the dignity and rights of the individuals and families we work with, with top‑notch communication skills. Previous experience in a similar role is desirable, but we welcome candidates with relevant experience from other sectors or transferrable skills. Full training will be provided.
Benefits
- Wellbeing plan, NCHA pension
- Free DBS checks
- £250 referral bonus
- Generous annual leave
- Free healthcare cash plan
- Company social events
- Enhanced maternity, paternity and adoption leave and pay
- Free training and development
- Access to cycle‑to‑work and discounted bus pass schemes
As an Equal Opportunities and Disability Confident Employer, NCHA welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of our LGBT Allies Programme, we also welcome applications from members of the LGBT community and encourage inclusivity in the workplace.
Housing Project Worker in Clifton employer: Nottingham Community Housing Association
NCHA is an exceptional employer, offering a supportive work culture that prioritises the wellbeing and development of its staff. Located in Clifton, Nottingham, our Housing Project Worker role provides meaningful opportunities to make a difference in the lives of vulnerable families, with comprehensive training, generous annual leave, and a commitment to inclusivity and diversity. Join us to be part of a dedicated team that values your contributions and fosters professional growth.
Contact Detail:
Nottingham Community Housing Association Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Project Worker in Clifton
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching NCHA and understanding their values. Think about how your skills align with their mission to support vulnerable individuals. We want to see your passion for making a difference!
✨Tip Number 3
Practice your communication skills! Role-play common interview questions with a friend or family member. Being able to articulate your thoughts clearly will help you stand out during the interview process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Housing Project Worker in Clifton
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Housing Project Worker. We want to see how you can bring value to our team at Malone Terrace!
Showcase Your Communication Skills:Since communication is key in this role, use your application to demonstrate your top-notch communication skills. Whether it's through clear writing or sharing relevant experiences, let us know how you connect with others.
Highlight Relevant Experience:Even if you haven't worked in a similar role before, share any transferrable skills or experiences that relate to supporting vulnerable individuals. We appreciate diverse backgrounds and want to see what you can bring to the table!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Nottingham Community Housing Association
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Housing Project Worker. Familiarise yourself with the key tasks mentioned in the job description, like conducting risk assessments and assisting with housing benefit applications. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As this role involves working with vulnerable individuals and families, it's crucial to highlight your communication skills. Prepare examples of how you've effectively communicated in past roles, especially in challenging situations. This will reassure the interviewers that you can handle sensitive conversations with empathy and professionalism.
✨Prepare for Scenario Questions
Expect scenario-based questions during your interview. Think about how you would handle specific situations, such as dealing with a distressed tenant or coordinating with referral agencies. Practising these scenarios will help you articulate your thought process and problem-solving abilities clearly.
✨Demonstrate Your Values
NCHA values dignity and respect for individuals, so be ready to discuss how your personal values align with theirs. Share experiences that showcase your commitment to supporting vulnerable people and maintaining their rights. This will help you connect with the interviewers on a deeper level and show that you're a great fit for their team.
