Salary: £27,673 - £31,453
Location: Nottingham City
Hours: 37
Closing Date: 03/12/2026 23:59
This is a {Advertised Permanent / Temporary}, {Advertised Full Time / Part Time} vacancy that will close in a month at 23:59 GMT.
Helping Our Customers - Download Equality Diversity and Inclusion Strategy - Download Assistant Manager (Projects) - Role Profile - April 21.docx - Download
The Vacancy
Are you passionate about supporting vulnerable people to live the lives they choose?
Do you enjoy developing and supporting colleagues to deliver high-quality care and support services? If so, we'd love to hear from you.
ESL Nuthall is a group of CQC-registered and non-registered services that support people with learning disabilities, mental health needs and dual diagnoses to live independently with the right level of support. The service is led by a Registered Manager, alongside a large team of geographically dispersed Support Workers and Care Assistants providing 24-hour support.
About The Role
As an Assistant Manager, you will be part of a supportive management team, helping to ensure safe, effective and person-centred services are delivered across ESL Nuthall.
Key Responsibilities Include
- Supporting the day-to-day management of the service and deputising for the Registered Manager when required.
- Providing supervision, guidance and support to colleagues, including managing performance and development.
- Overseeing medication management and ensuring compliance with policies and procedures.
- Assisting with staff rotas and arranging short-notice shift cover where required.
- Monitoring training compliance and supporting continuous professional development.
- Managing sickness absence, conduct and performance matters.
- Visiting colleagues in service settings to provide support, guidance and quality assurance.
- Building positive relationships with service users, families and external professionals.
- Responding constructively to feedback and complaints to maintain high levels of customer satisfaction.
- Supporting the implementation of quality, health and safety, safeguarding and compliance standards.
About You
- Experience working within a social care environment.
- Experience supervising or leading colleagues and supporting their development.
- Strong organisational skills with the ability to manage competing priorities.
- Good numeracy, literacy and IT skills.
- A person-centred approach and genuine passion for supporting vulnerable people.
- An understanding of the needs of people from diverse social, cultural and racial backgrounds.
While knowledge of CQC requirements would be advantageous, it is not essential, and support will be provided to help you develop in the role.
Working Pattern
This role is primarily worked during office hours; however, flexibility is essential. You will occasionally be required to work early mornings, evenings, weekends and overnight shifts to meet service needs and provide management support across the service.
Why Join Us?
This is an excellent opportunity to develop your management career within a supportive and values-led organisation. You'll play a key role in helping people live independently while supporting colleagues to deliver outstanding care and support every day.
If you're ready to take the next step in your leadership career and make a real difference to people's lives, we'd love to hear from you.
As an Equal Opportunities and Disability Confident Employer, NCHA welcomes applications from all suitably qualified candidates, including those from Black, Asian and minority ethnic communities and disabled candidates. As part of our LGBT+ Allies Programme, we also welcome applications from members of the LGBT+ community and encourage inclusivity in the workplace.
The Company
We’re Nottingham Community Housing Association, known to many as NCHA. We’ve been around since 1973, and we're really proud of that. We're more than just a housing association: we deliver care and support to people all over the East Midlands. Read our story to find out more about us.
Some Benefits
- Wellbeing
- plan
- NCHA
- pension
- Free DBS
- checks
- £250 referral bonus
- Generous annual
- leave
- Free healthcare
- cash plan
- Company social
- events
- Enhanced maternity, paternity and adoption leave and pay
- Free training and development
- Access to cycle to work and discounted bus pass schemes
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Assistant Manager employer: Nottingham Community Housing Association
At NCHA, we pride ourselves on being an excellent employer that values compassion and teamwork. Our supportive work culture fosters personal and professional growth, providing employees with opportunities to make a meaningful impact in the lives of young people in Newark. With competitive salaries and a commitment to staff development, we ensure that our team feels valued and empowered in their roles.
Contact Details:
Nottingham Community Housing Association Recruitment Team
