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- Tasks: Schedule and coordinate housing repairs to ensure timely completion and excellent service.
- Company: Join NCHA, a leading housing association in the East Midlands.
- Benefits: Competitive salary, supportive team environment, and potential for permanent position.
- Why this job: Make a real difference in people's homes while developing your planning skills.
- Qualifications: Experience in planning or administration is a plus; strong communication skills are essential.
- Other info: NCHA values diversity and encourages applications from all backgrounds.
The predicted salary is between 26950 - 30855 £ per year.
Nottingham
£26,950 - £30,855 per annum
About NCHA
NCHA is one of the leading housing associations in the East Midlands. We manage all repairs and maintenance in-house to deliver quality and efficiency for our customers. Our Property Services team is growing and we’re looking for talented Work Planners to help us keep homes safe and well maintained.
The Role
As a Work Planner you’ll schedule and coordinate housing repairs and maintenance for our trade teams. You’ll make sure jobs are planned effectively and completed on time, helping us provide excellent service to our customers.
What You’ll Do
- Diagnose maintenance issues and estimate time needed for repairs
- Create work schedules to maximise team productivity
- Raise work orders using our systems
- Provide clear instructions to trade teams and inspectors
- Order materials when needed
- Monitor progress and ensure tasks meet Service Level Agreements.
What We’re Looking For
- Experience in planning or administration is desirable
- Ability to prioritise a varied workload
- Strong communication and customer service skills
- Calm under pressure and able to meet deadlines
- Aware of diverse customer needs
NCHA is an equal opportunity employer, actively encouraging applications from under-represented groups, including ethnic minority communities, LGBTQ+ communities, and women.
Successful candidates may undergo a work related test prior to interview.
We have one permanent position and one fixed-term position for 6 months available to cover a secondment in the team, with the possibility this may be made permanent.
Note: NCHA does not currently offer visa sponsorship.
Work Planner / Scheduler employer: Nottingham Community Housing Association Ltd
Contact Detail:
Nottingham Community Housing Association Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Work Planner / Scheduler
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector or those who work at NCHA. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by practising common questions related to planning and scheduling. Think about how you’d handle specific scenarios, like prioritising tasks under pressure. We want you to shine!
✨Tip Number 3
Show off your communication skills! During interviews, be clear and concise when discussing your experience. Remember, they’re looking for someone who can provide excellent service to customers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the NCHA team.
We think you need these skills to ace Work Planner / Scheduler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in planning or administration. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Work Planner role. Share specific examples of how you've prioritised workloads and met deadlines in the past.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Nottingham Community Housing Association Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Work Planner. Familiarise yourself with scheduling techniques and how to diagnose maintenance issues. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Work Planner, strong communication is key. Prepare examples of how you've effectively communicated with teams or customers in the past. Think about times when you’ve had to provide clear instructions or manage expectations, as this will demonstrate your ability to excel in the role.
✨Demonstrate Your Problem-Solving Abilities
Be ready to discuss how you prioritise tasks and handle pressure. Think of specific situations where you successfully managed a varied workload or met tight deadlines. This will highlight your organisational skills and ability to keep things running smoothly.
✨Research NCHA and Its Values
Take some time to learn about NCHA and its commitment to customer service and community. Understanding their values will allow you to align your answers with what they’re looking for, showing that you’re not just a fit for the role, but also for the company culture.
