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For Companies At a Glance
- Tasks: Support individuals facing homelessness with practical housing assistance and emotional guidance.
- Company: Join Nottingham Community Housing Association, a top-rated workplace dedicated to community support.
- Benefits: Enjoy flexible working, generous leave, and ongoing training opportunities.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Empathy, resilience, and a passion for helping others are key; experience in support work is a plus.
- Other info: Be part of a welcoming team that values diversity and personal growth.
The predicted salary is between 28800 - 43200 £ per year.
The Vacancy
Are you passionate about helping people through life\’s toughest moments? We\’re looking for a dedicated Support Worker to join our team, working in partnership with Nottingham City Council to support individuals, couples, and families who are homeless or at risk of homelessness.
Due to funding this is a fixed term position for 12 months.
This is a dynamic and emotionally rewarding role where you\’ll provide both practical housing support and compassionate guidance to help people rebuild their lives.
This role is based in our office in Nottingham city centre with an emphasis of supporting people in the local community.
Key Responsibilities:
- Manage your own caseload with professionalism and empathy
- Support referrals in securing permanent accommodation
- Liaise with Nottingham City Council and other local agencies
- Develop and review support plans and risk assessments
- Register individuals with social housing providers
- Refer clients to housing associations and private rental options
- Offer emotional support and encouragement throughout their journey
- Promote independence through budgeting, income maximisation, and access to education, employment, and leisure
- Maintain accurate records using internal systems
- Uphold safeguarding responsibilities and respond to health and safety concerns
- Work flexibly, including weekends and bank holidays, as part of a rota
What We\’re Looking For:
- Passion for supporting people through challenging life circumstances
- Empathetic and caring approach to client relationships
- Resilience and the ability to manage pressure effectively
- Strong time management and organisational skills
- A collaborative team player who also takes initiative independently
- Open to learning and personal development
- Basic IT skills and ability to maintain accurate records
- Understanding of professional boundaries and confidentiality
- Experience in housing, social care, or support work (preferred but not essential)
What We Offer:
- A chance to make a real, lasting impact in your community
- Supportive team culture and ongoing training
- Opportunities for career development
- Flexible working arrangements (where applicable)
Shift Pattern: Monday – Friday
Shifts start between 08:30 and 09:30 and finish between 15:30 and 17:00
Please note that we are not currently offering visa sponsorship.
Did you know NCHA was officially ranked as one of the UK\’s best places to work? This year, we officially ranked as the 41st UK\’s Best Workplace™ by Great Place to Work UK. Take a look at our working life, benefits, and values, to see why 77% of our colleagues say it is a great place to work.
NCHA strives to be a welcoming and inclusive employer as such we particularly welcome applicants from men, as they are currently under-represented within in our Care and Support department.
The Company
We\’re Nottingham Community Housing Association, known to many as NCHA. We\’ve been around since 1973, and we\’re really proud of that. We\’re more than just a housing association: we deliver care and support to people all over the East Midlands. Read our story to find out more about us.
Some Benefits
Wellbeing
plan
NCHA
pension
Free DBS
checks
£250 referral bonus
Generous annual
leave
Free healthcare
cash plan
Company social
events
Enhanced maternity, paternity and adoption leave and pay
Free training and development
Access to cycle to work and discounted bus pass schemes
Support Worker - Community Floating Support employer: Nottingham Community Housing Association Ltd
Contact Detail:
Nottingham Community Housing Association Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker - Community Floating Support
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with others on social media. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to support work. Think about your experiences and how they relate to the role. We want you to shine when it comes to showing your passion for helping others!
✨Tip Number 3
Don’t just apply anywhere; focus on organisations that align with your values. Check out our website for opportunities at NCHA, where you can make a real impact in the community while working with a supportive team.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Support Worker - Community Floating Support
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for helping people shine through. We want to see how much you care about supporting individuals during tough times, so share any relevant experiences that highlight this.
Be Specific: Use specific examples from your past experiences to demonstrate your skills and abilities. Whether it’s managing a caseload or providing emotional support, we love to see concrete evidence of your capabilities.
Tailor Your Application: Make sure to tailor your application to the role. Highlight your understanding of the responsibilities listed in the job description and how your background aligns with what we’re looking for. This shows us you’ve done your homework!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our values there.
How to prepare for a job interview at Nottingham Community Housing Association Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Support Worker and the specific challenges faced by individuals at risk of homelessness. Familiarise yourself with Nottingham Community Housing Association's values and mission, as this will show your genuine interest in their work.
✨Show Your Empathy
During the interview, be prepared to share examples of how you've supported others in difficult situations. Highlight your empathetic approach and resilience, as these qualities are crucial for a Support Worker. Use real-life scenarios to demonstrate your ability to connect with clients on a personal level.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask your interviewers about the team culture, support systems in place, and opportunities for professional development. This not only shows your enthusiasm for the role but also helps you gauge if the organisation is the right fit for you.
✨Be Organised and Professional
Make sure to arrive on time and dress appropriately for the interview. Bring any necessary documents, such as your CV and references, neatly organised. Demonstrating strong time management and organisational skills will reflect well on your ability to manage a caseload effectively.