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For Companies At a Glance
- Tasks: Provide practical and emotional support to elderly residents in a caring environment.
- Company: Join the compassionate team at Sherwood House, a registered care home.
- Benefits: Competitive salary, full training, and a chance to make a real difference.
- Other info: Flexible shifts with opportunities for career growth and community engagement.
- Why this job: Help residents live independently while enjoying a supportive and friendly atmosphere.
- Qualifications: Experience in hospitality or customer service; care experience is a plus.
Do you have experience in hospitality and customer service? Would you like to make a real difference in the community away from the noises of the city, surrounded by a bed of greenery? If so, we have a fantastic opportunity for you to join our Sherwood House team as a Support Worker.
The Service
Sherwood House is a registered care home which runs 24 hours a day, 365 days a year. We provide person‑centred care and support to 19 elderly residents who have chosen this home as their place to retire and live happily ever after.
The Role
As a Support Worker at Sherwood House, you will play a vital role in providing practical and emotional support to our residents. Your main responsibility is to help residents live as independently as possible, while respecting their choices and preferences. Sherwood House has a dedicated Chef and Activity Coordinator, so your focus will be on:
- Supporting residents with personal hygiene and personal care
- Encouraging community engagement and social activities
- Offering companionship and emotional support
This role may involve moving and handling tasks and risk management, so you must be comfortable and willing to undertake these duties.
What We’re Looking For
We are seeking a friendly, calm, and resilient individual who is passionate about delivering high‑quality care. Essential skills and experience:
- Previous experience in hospitality or strong customer service skills
- Experience in a care role is highly desirable
- Understanding of age‑related health needs
- Excellent communication skills and attention to detail
If you are enthusiastic about protecting human rights, promoting choice and independence, and helping people live meaningful lives, we would love to hear from you!
Travelling to Sherwood House
Due to its location, candidates who can drive are highly desirable, as public transport involves a 20‑minute walk to the care home from The National School in Hucknall, which is the furthest the three buses (Trent Barton) can take you to in your journey to us. The home is a 7‑minute drive from the High Street in Hucknall.
Working Hours
All successful candidates will be required to work on a rota basis over a 24‑hour period including weekends and bank holidays; a bonus is paid for waking nights. Shift patterns include: 07:00‑15:00, 08:00‑13:00, 08:30‑12:30, 13:30‑21:30, 07:00‑14:30, 14:00‑21:15, and 21:15‑07:15 waking nights.
Why Join Sherwood House?
- Full training provided – we’ll ensure you feel confident and supported
- A role that makes a real difference in people’s lives
- Work in a team that values NCHA’s CLEAR values.
Interviews will be done on an ongoing basis; we reserve the right to close this vacancy early if enough interest is received. As an Equal Opportunities and Disability Confident Employer, NCHA welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of our LGBT Allies Programme, we also welcome applications from members of the LGBT community and encourage inclusivity in the workplace.
Support Worker employer: Nottingham Community Housing Association Ltd
Contact Detail:
Nottingham Community Housing Association Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker
✨Tip Number 1
Get to know the company! Research Sherwood House and its values. When you show up for an interview, drop in some knowledge about their mission and how you can contribute. It’ll make you stand out as someone who genuinely cares.
✨Tip Number 2
Practice your communication skills! As a Support Worker, you'll need to connect with residents and colleagues alike. Try role-playing common scenarios with friends or family to boost your confidence before the big day.
✨Tip Number 3
Be ready to share your experiences! Think of specific examples from your hospitality or customer service background that showcase your ability to provide care and support. Real-life stories resonate well during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Sherwood House team. Don’t miss out on this opportunity!
We think you need these skills to ace Support Worker
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for supporting others shine through. We want to see that you genuinely care about making a difference in the lives of our residents at Sherwood House.
Highlight Relevant Experience: Make sure to mention any experience you have in hospitality or customer service. We’re looking for skills that translate well into providing care, so don’t be shy about showcasing your background!
Be Person-Centred: Tailor your application to reflect our person-centred approach. Talk about how you respect individual choices and preferences, as this is key to the role of a Support Worker at Sherwood House.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out on this opportunity!
How to prepare for a job interview at Nottingham Community Housing Association Ltd
✨Know Your Role
Before the interview, make sure you understand what being a Support Worker at Sherwood House entails. Familiarise yourself with the responsibilities like providing personal care and emotional support. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Experience
Highlight your background in hospitality or customer service during the interview. Be ready to share specific examples of how you've provided excellent care or support in previous roles. This will demonstrate your ability to connect with residents and meet their needs effectively.
✨Emphasise Communication Skills
As a Support Worker, communication is key. Prepare to discuss how you’ve used your communication skills to engage with others, especially in challenging situations. Think of examples where you’ve had to listen actively or provide reassurance to someone in need.
✨Be Ready for Practical Scenarios
Expect some scenario-based questions during the interview. They might ask how you would handle specific situations involving residents. Practice your responses to these types of questions, focusing on your problem-solving skills and your commitment to person-centred care.